Trust in deliberation: The consequences of deliberative decision strategies for medical decisions.

Scherer, Laura D.; de Vries, Marieke; Zikmund-Fisher, Brian J.; Witteman, Holly O.; Fagerlin, Angela

doi:10.1037/hea0000203

Cited by 41Decision-Making and Behavioral EconomicsPatient-Provider Communication in HealthcareClinical Reasoning and Diagnostic Skills

Trust in deliberation: The consequences of deliberative decision strategies for medical decisions.

Scherer, Laura D., de Vries, Marieke, Zikmund-Fisher, Brian J., Witteman, Holly O., Fagerlin, Angela·2015·Health Psychology

DOI 10.1037/hea0000203

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Abstract

OBJECTIVE: Decision aids (DAs) play an increasingly critical role in supporting patients in making preference-sensitive treatment decisions. One largely untested assumption of DA design is that patients should be encouraged to deliberate carefully about their options after being informed of those options. The purpose of the present research is to test the impact of deliberative versus intuitive decision strategies in medical decision contexts. METHOD: In 3 experiments, participants were randomly assigned to make a hypothetical medical decision either intuitively, or using various deliberative strategies. In Study 1, we predicted that deliberation would improve decision confidence while not changing decisions. In Study 2, our aim was to establish whether the observed increase in confidence was due to decision-making effort, confirmation bias, or both. In Study 3, it was predicted that deliberation would cause participants to become more confident in suboptimal decisions. RESULTS: Across 3 studies, participants who deliberated felt better about their decisions and decision process, even when the decision was the same as what would have been chosen intuitively (Studies 1 and 2), and even when the decision was normatively bad (Study 3). Study 2 additionally indicated that participants' confidence was driven by confirmation bias rather than effort justification. CONCLUSIONS: Deliberative tasks may often fail to be an effective debiasing tool, and components of patient decision aids that ask patients to deliberate may serve to improve how patients feel without improving the quality of their decisions.

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Surrogates may have considered the decision aid content but used it to confirm an existing decision when integrating it with other informational sources and optimistic bias.
“surrogates may have considered the decision aid content but used it to confirm an existing decision when integrating it with other informational sources and optimistic bias (37).”
From Effects of a Personalized Web-Based Decision Aid for Surrogate Decision Makers of Patients With Prolonged Mechanical Ventilation (2019) · cites this paper as [37]

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Decision aids do improve patients' decision making
(1999) · BMJ · doi:10.1136/bmj.319.7212.0b

Authors: Scherer, L. D., de Vries, M., Zikmund-Fisher, B. J., Witteman, H. O., & Fagerlin, A.
Affiliations: University of Missouri (US)
Université Laval (CA)
University of Michigan (US)
ORCID: Scherer, Laura D.
Zikmund-Fisher, Brian J.
Witteman, Holly O.
Fagerlin, Angela
Venue: Health Psychology
Publisher: American Psychological Association (APA)
Published: 2015-11
Volume: 34
Issue: 11
Pages: 1090-1099
ISSN: 0278-6133 (ISSN-L)
1930-7810
DOI: 10.1037/hea0000203
OpenAlex: W2095628489
Cited by: 41
References: 45
Citations by year: 2026: 1 · 2025: 5 · 2024: 6 · 2023: 4 · 2022: 4 · 2020: 3 · 2019: 5 · 2018: 3 · 2017: 5 · 2016: 5
FWCI: 3.27
Type: journal article
Language: en
Open access: closed
Locations: Health Psychology (publishedVersion)
Research portal (Tilburg University) (publishedVersion)
PubMed (publishedVersion)
Data Archiving and Networked Services (DANS) (submittedVersion)
Funders: Foundation for Informed Medical Decisions
European Association of Social Psychology
Topics: Social Sciences › Decision Sciences › General Decision Sciences › Decision-Making and Behavioral Economics
Health Sciences › Health Professions › General Health Professions › Patient-Provider Communication in Healthcare
Health Sciences › Medicine › Family Practice › Clinical Reasoning and Diagnostic Skills
Keywords: decision aids, intuitive decision making, clinical decision-making, decision confidence, confirmation bias, effort justification, bias mitigation, patient decision-making
MeSH terms: Decision Making, Decision Support Techniques, Female, Humans, Male

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