The DOI matches its Crossref record; 10 of the 11 references it cites were found in a registry or an index.
AI will never convey the essence of human empathy
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Claims other papers make about this one
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In the citing paper
“Empathy requires experiencing what someone is going through and deeply caring [96, 108].”
From Expressing stigma and inappropriate responses prevents LLMs from safely replacing mental health providers. (2025) · cites this paper as [108]
In the citing paper
“This phenomenon, which could be referred to as the”
From Machine culture (2023) · cites this paper as [173]
Citations
Cites
Ayers, J. W., Poliak, A., Dredze, M., Leas, E. C., Zhu, Z., Kelley, J. B., Faix, D. J., Goodman, A. M., Longhurst, C. A., Hogarth, M., et al. (2023) · JAMA Internal Medicine · doi:10.1001/jamainternmed.2023.1838 · Cited by 2,613
The neuroscience of empathy: Progress, pitfalls and promise
Zaki, J., & Ochsner, K. N. (2012) · Nature Neuroscience · doi:10.1038/nn.3085 · Cited by 1,231
Schurz, M., Raduà, J., Tholen, M. G., Maliske, L., Margulies, D. S., Mars, R. B., Sallet, J., & Kanske, P. (2020) · Psychological Bulletin · doi:10.1037/bul0000303 · Cited by 702
Ho, A., Hancock, J., & Miner, A. S. (2018) · Journal of Communication · doi:10.1093/joc/jqy026 · Cited by 629
Bloom, P. (2016) · Trends in Cognitive Sciences · doi:10.1016/j.tics.2016.11.004 · Cited by 477
In principle obstacles for empathic AI: why we can’t replace human empathy in healthcare
Montemayor, C., Halpern, J., & Fairweather, A. (2022) · AI & SOCIETY · doi:10.1007/s00146-021-01230-z · Cited by 293
Motivated empathy: a social neuroscience perspective
Weisz, E., & Zaki, J. (2018) · Current Opinion in Psychology · doi:10.1016/j.copsyc.2018.05.005 · Cited by 153
Computational Models of Emotion Inference in Theory of Mind: A Review and Roadmap
Ong, D. C., Zaki, J., & Goodman, N. D. (2018) · Topics in Cognitive Science · doi:10.1111/tops.12371 · Cited by 132
Motivational effects on empathic choices
Ferguson, A. M., Cameron, C. D., & Inzlicht, M. (2020) · Journal of Experimental Social Psychology · doi:10.1016/j.jesp.2020.104010 · Cited by 80
Artificial Empathy: An Interdisciplinary Investigation
Damiano, L., Dumouchel, P., & Lehmann, H. (2014) · International Journal of Social Robotics · doi:10.1007/s12369-014-0259-6 · Cited by 23
Cited by
Sorted by citations
Artificial intelligence in surgery
Varghese, C., Harrison, E. M., O’Grady, G., & Topol, E. J. (2024) · Nature Medicine · doi:10.1038/s41591-024-02970-3 · Cited by 287
AI can help people feel heard, but an AI label diminishes this impact
Yin, Y., Jia, N., & Wakslak, C. J. (2024) · Proceedings of the National Academy of Sciences · doi:10.1073/pnas.2319112121 · Cited by 247
Moore, J., Grabb, D., Agnew, W., Klyman, K., Chancellor, S., Ong, D. C., & Haber, N. (2025) · Proceedings of the 2025 ACM Conference on Fairness, Accountability, and Transparency · doi:10.1145/3715275.3732039 · Cited by 204
Third-party evaluators perceive AI as more compassionate than expert humans
Ovsyannikova, D., de Mello, V. O., & Inzlicht, M. (2025) · Communications Psychology · doi:10.1038/s44271-024-00182-6 · Cited by 159
Brinkmann, L., Baumann, F., Bonnefon, J.-F., Derex, M., Müller, T. F., Nussberger, A.-M., Czaplicka, A., Acerbi, A., Griffiths, T. L., Henrich, J., et al. (2023) · Nature Human Behaviour · doi:10.1038/s41562-023-01742-2 · Cited by 132
Metadata
- Authors
- Perry, A.
- Affiliations
- Hebrew University of Jerusalem (IL)
- Corresponding author
- Perry, Anat
- ORCID
- Perry, Anat
- Venue
- Nature Human Behaviour
- Published
- 2023-07-20
- Volume
- 7
- Issue
- 11
- Pages
- 1808-1809
- ISSN
- 2397-3374 (ISSN-L)
- OpenAlex
- W4384922658
- Cited by
- 162
- References
- 11
- Citations by year
- 2026: 71 · 2025: 59 · 2024: 28 · 2023: 4
- FWCI
- 47.95
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- Locations
- Nature Human Behaviour (publishedVersion)
- PubMed (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
- Social Sciences › Psychology › Applied Psychology › Digital Mental Health Interventions
- Physical Sciences › Computer Science › Artificial Intelligence › Ethics and Social Impacts of AI
- Keywords
- artificial intelligence, empathy, generative AI chatbots, psychological distress, compassion, practical wisdom, empathic tendency, online intervention
- MeSH terms
- Artificial Intelligence, Empathy, Humans
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