Does training increase the use of more emotionally laden words by nurses when talking with cancer patients? A randomised study
Open accessAbstract
The emotional content of health care professionals-cancer patient communication is often considered as poor and has to be improved by an enhancement of health care professionals empathy. One hundred and fifteen oncology nurses participating in a communication skills training workshop were assessed at three different periods. Nurses randomly allocated to a control group arm (waiting list) were assessed a first time and then 3 and 6 months later. Nurses allocated to the training group were assessed before training workshop, just after and 3 months later. Each nurse completed a 20-min clinical and simulated interview. Each interview was analysed by three content analysis systems: two computer-supported content analysis of emotional words, the Harvard Third Psychosocial Dictionary and the Martindale Regressive Imagery Dictionary and an observer rating system of utterances emotional depth level, the Cancer Research Campaign Workshop Evaluation Manual. The results show that in clinical interviews there is an increased use of emotional words by health care professionals right after having been trained (P=0.056): training group subjects use 4.3 (std: 3.7) emotional words per 1000 used before training workshop, and 7.0 (std: 5.8) right after training workshop and 5.9 (std: 4.3) 3 months later compared to control group subjects which use 4.5 (std: 4.8) emotional words at the first assessment point, 4.3 (std: 4.1) at the second and 4.4 (std: 3.3) at the third. The same trend is noticeable for emotional words used by health care professionals in simulated interviews (P=0.000). The emotional words registry used by health care professionals however remains stable over time in clinical interviews (P=0.141) and is enlarged in simulated interviews (P=0.041). This increased use of emotional words by trained health care professionals facilitates cancer patient emotion words expressions compared to untrained health care professionals especially 3 months after training (P=0.005). This study shows that health care professionals empathy may be improved by communication skills training workshop and that this improvement facilitates cancer patients emotions expression.
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
There is a paucity of appropriate curricular or postgraduate trainings on patient-centered communication skills for clinical nurses.
“Moreover, there is a paucity of appropriate curricular or postgraduate trainings on patient-centered communication skills for clinical nurses [8,36,38,39].”
From The efficacy of applying the Interpersonal Effectiveness skills of dialectical behavior therapy into communication skills workshop for clinical nurses (2023) · cites this paper as [39]
The introductory passage (page not provided) says communication training is needed and describes several training programmes. The Training aims and content section (page not provided) describes this study’s workshop, but neither passage assesses whether curricular or postgraduate training for clinical nurses is scarce. Searches for a lack of such training found no supporting passage. (LLM, conf=0.75)
Experimental — accuracy not yet measured
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Cites
Aaronson, N. K., Ahmedzai, S., Bergman, B., Bullinger, M., Cull, A., Duez, N. J., Filiberti, A., Flechtner, H., Fleishman, S. B., Haes, J. C. J. M. D., et al. (1993) · JNCI Journal of the National Cancer Institute · doi:10.1093/jnci/85.5.365 · Cited by 16,005 · see citing works
Self-citationOsgood, C. E., Suci, G. J., & Tannenbaum, P. H. (1957) · Cited by 8,695 · see citing works
The General Inquirer: A Computer Approach to Content Analysis
Green, B. F., Stone, P. J., Dunphy, D. C., Smith, M. S., & Ogilvie, D. M. (1967) · American Educational Research Journal · doi:10.2307/1161774 · Cited by 1,013 · see citing works
Can 40 Seconds of Compassion Reduce Patient Anxiety?
Fogarty, L., Curbow, B. A., Wingard, J. R., McDonnell, K. A., & Somerfield, M. R. (1999) · Journal of Clinical Oncology · doi:10.1200/jco.1999.17.1.371 · Cited by 545 · see citing works
Helping cancer patients disclose their concerns
Maguire, P., Faulkner, A., Booth, K., Elliott, C., & Hillier, V. F. (1996) · European Journal of Cancer · doi:10.1016/0959-8049(95)00527-7 · Cited by 394 · see citing works
Fallowfield, L. J., Lipkin, M., & Hall, A. (1998) · Journal of Clinical Oncology · doi:10.1200/jco.1998.16.5.1961 · Cited by 359 · see citing works
The Clockwork Muse: The Predictability of Artistic Change.
Clignet, R. P., & Martindale, C. (1991) · Contemporary Sociology A Journal of Reviews · doi:10.2307/2073749 · Cited by 329 · see citing works
PARLE, M. D., Maguire, P., & Heaven, C. M. (1997) · Social Science & Medicine · doi:10.1016/s0277-9536(96)00148-7 · Cited by 322 · see citing works
The Clockwork Muse: The Predictability of Artistic Change
Porter, L. M., & Martindale, C. (1992) · Journal of Aesthetics and Art Criticism · doi:10.2307/430964 · Cited by 168 · see citing works
Semantic differential profiles for 1,000 most frequent English words.
Heise, D. R. (1965) · The Psychological Monographs · doi:10.1037/h0093884 · Cited by 163 · see citing works
Romantic Progression: The Psychology of Literary History
Winner, E., & Martindale, C. (1976) · Journal of Aesthetics and Art Criticism · doi:10.2307/430590 · Cited by 151 · see citing works
Romantic Progression: The Psychology of Literary History
Lindauer, M. S., & Martindale, C. (1976) · The American Journal of Psychology · doi:10.2307/1421428 · Cited by 143 · see citing works
Razavi, D., Delvaux, N., Marchal, S., Bredart, A., Farvacques, C., & Paesmans, M. (1993) · European Journal of Cancer · doi:10.1016/0959-8049(93)90538-q · Cited by 143 · see citing works
Improve the counselling skills of doctors and nurses in cancer care.
Maguire, P., & Faulkner, A. (1988) · BMJ · doi:10.1136/bmj.297.6652.847 · Cited by 123 · see citing works
A Dictionary of Affect in Language: IV. Reliability, Validity, and Applications
Whissell, C., Fournier, M., Pelland, R., Weir, D., & Makarec, K. (1986) · Perceptual and Motor Skills · doi:10.2466/pms.1986.62.3.875 · Cited by 115 · see citing works
Communication skills and psychological training in oncology
Razavi, D., & Delvaux, N. (1997) · European Journal of Cancer · doi:10.1016/s0959-8049(97)00195-0 · Cited by 101 · see citing works
Self-citationCan emotional valence in stories be determined from words?
Bestgen, Y. (1994) · Cognition & Emotion · doi:10.1080/02699939408408926 · Cited by 91 · see citing works
Razavi, D., Delvaux, N., Farvacques, C., & Robaye, E. (1988) · Social Science & Medicine · doi:10.1016/0277-9536(88)90271-7 · Cited by 46 · see citing works
Self-citationThe measurement of anxiety through the computer analysis of verbal samples
Gottschalk, L. A., & Bechtel, R. J. (1982) · Comprehensive Psychiatry · doi:10.1016/0010-440x(82)90086-4 · Cited by 46 · see citing works
Computer assisted modeling of affective tone in written documents
Anderson, C. W., & McMaster, G. E. (1982) · Computers and the Humanities · doi:10.1007/bf02259727 · Cited by 36 · see citing works
Razavi, D., Delvaux, N., Farvacques, C., & Robaye, E. (1991) · General Hospital Psychiatry · doi:10.1016/0163-8343(91)90126-h · Cited by 33 · see citing works
Self-citationA Dictionary of Affect in Language: III. Analysis of Two Biblical and Two Secular Passages
Whissell, C., & Dewson, M. R. J. (1986) · Perceptual and Motor Skills · doi:10.2466/pms.1986.62.1.127 · Cited by 21 · see citing works
On the Thread of Discourse: Homogeneity, Trends, and Rhythms in Texts
Hogenraad, R. L., & Bestgen, Y. (1989) · Empirical Studies of the Arts · doi:10.2190/ffm7-j50e-xvp9-m4pw · Cited by 7 · see citing works
Self-citationImagery, Regressive Thinking, and Verbal Performance in Internal Monologue
Hogenraad, R. L., & Orianne, E. (1985) · Imagination Cognition and Personality · doi:10.2190/8db8-elnu-fcdy-enmr · Cited by 7 · see citing works
Self-citationNarrative Pattern Analysis : a Quantitative Method for Inferring the Symbolic Meaning of Narratives
Martindale, C. (1987) · De Gruyter eBooks · doi:10.1515/9783110864236-008 · Cited by 7 · see citing works
Bultz, B. D., Speca, M., Brasher, P. M., Geggie, P. H. S., & Page, S. A. (2000) · Psycho-Oncology · doi:10.1002/1099-1611(200007/08)9:4
Flagged first, then by citations
Research works printed but not linked: 2
- MartindaleC 1979 The night journey: Trends in the content of narratives symbolizing alteration of consciousness Journal of Altered States of consciousness 4 321343
- OsgoodCESuciGJTannenbaumPH 1957 The Measurement of MeaningChicago: University of Illinois Press
Cited by
Sorted by citations
Alexander, S. C., Keitz, S. A., Sloane, R., & Tulsky, J. A. (2006) · Academic Medicine · doi:10.1097/01.acm.0000242580.83851.ad · Cited by 217 · see citing works
Wilkinson, S., Perry, R., Blanchard, K., & Linsell, L. (2008) · Palliative Medicine · doi:10.1177/0269216308090770 · Cited by 157 · see citing works
Rossi, A. A., Marconi, M., Taccini, F., Verusio, C., & Mannarini, S. (2021) · Behavioral Sciences · doi:10.3390/bs11060087 · Cited by 41 · see citing works
Wu, S.-I., Liu, S.-I., Wu, Y.-J., Huang, L.-L., Liu, T.-J., Kao, K.-L., & Lee, Y.-H. (2023) · Heliyon · doi:10.1016/j.heliyon.2023.e14066 · Cited by 17 · see citing works
“Moreover, there is a paucity of appropriate curricular or postgraduate trainings on patient-centered communication skills for clinical nurses [8,36,38,39].”
Background
- Authors
- Razavi, D., Delvaux, N., Marchal, S., Durieux, J.-F., Farvacques, C., Dubus, L., & Hogenraad, R.
- Affiliations
- Université Libre de Bruxelles (BE)
- Erasmus Hospital (BE)
- UCLouvain (BE)
- Corresponding author
- Razavi, D
- Venue
- British Journal of Cancer
- Published
- 2002-06-25
- Volume
- 87
- Issue
- 1
- Pages
- 1-7
- ISSN
- 0007-0920 (ISSN-L)
- 1532-1827
- PMC
- PMC2364281
- OpenAlex
- W2005986603
- Cited by
- 136
- References
- 26
- Citations by year
- 2026: 3 · 2025: 1 · 2024: 3 · 2023: 1 · 2022: 2 · 2021: 4 · 2020: 2 · 2019: 4 · 2018: 7 · 2017: 10 · 2016: 8 · 2015: 7 · 2014: 6 · 2013: 7 · 2012: 9
- FWCI
- 3.41
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- cc-by-nc-sa
- www.springer.com/tdm (unspecified)
- Locations
- British Journal of Cancer (publishedVersion, cc-by-nc-sa)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- DIAL (Catholic University of Leuven) (submittedVersion)
- Dépôt institutionnel de l'Université libre de Bruxelles (Université Libre de Bruxelles) (submittedVersion, other-oa)
- Topics
- Health Sciences › Medicine › Psychiatry and Mental health › Empathy and Medical Education
- Health Sciences › Health Professions › General Health Professions › Patient-Provider Communication in Healthcare
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Palliative and Oncologic Care
- Keywords
- emotional words, nurse-patient communication, cancer patients, communication skills training, empathy, oncology nurses, emotional expression, job interview simulation
- MeSH terms
- Adult, Communication, Emotions, Empathy, Female, Humans, Language, Male, Neoplasms, Nurse Administrators, Nurse-Patient Relations, Oncology Nursing, Role Playing, Staff Development, Patient Satisfaction
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
