The DOI matches its Crossref record; 13 of the 13 references it cites were found in a registry or an index.
Do I really have to? User acceptance of mandated technology
Abstract
Extensive research supports the notion that usefulness and ease of use are primary drivers of user intentions to adopt new technology. However, this research has been conducted primarily in environments in which adoption was voluntary. When technology use is mandated, as it is in many organizations, we expect that the underlying relationships of traditional technology acceptance models will be different. In this paper, we discuss our current understanding of technology acceptance, as well as the notion of mandated use. We then discuss a field study conducted in the banking industry to examine technology acceptance models in a mandated use environment. The results indicate that there are, in fact, differences in the underlying relationships of technology acceptance models in this mandatory use situation. The paper concludes with a discussion of the implications for research and practice.
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Cites
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Cited by
The Technology Acceptance Model: Its past and its future in health care
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Self-citationAvoidance of Information Technology Threats: A Theoretical Perspective1
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Big Data Research in Information Systems: Toward an Inclusive Research Agenda
University of Virginia, Abbasi, A., Sarker, S., University of Virginia, Aalto University, Chiang, R., & University of Cincinnati (2016) · Journal of the Association for Information Systems · doi:10.17705/1jais.00423 · Cited by 688
Metadata
- Authors
- Brown, S. A., Massey, A. P., Montoya-weiss, M. M., & Burkman, J. R.
- Venue
- European Journal of Information Systems
- Publisher
- Informa UK Limited
- Published
- 2002-09
- Volume
- 11
- Issue
- 4
- Pages
- 283-295
- ISSN
- 0960-085X (ISSN-L)
- 1476-9344
- OpenAlex
- W2083495577
- Cited by
- 737
- References
- 13
- FWCI
- 29.01
- Type
- journal article
- Language
- en
- Open access
- closed
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