A Conceptual and Operational Definition of Personal Innovativeness in the Domain of Information Technology
Abstract
The acceptance of new information technologies by their intended users persists as an important issue for researchers and practitioners of information systems. Several models have been developed in the literature to facilitate understanding of the process by which new information technologies are adopted. This paper proposes a new construct that further illuminates the relationships explicit in the technology acceptance models and describes an operational measure for this construct that possesses desirable psychometric properties. The construct, personal innovativeness in the domain of information technology, is hypothesized to exhibit moderating effects on the antecedents as well as the consequences of individual perceptions about a new information technology. The construct was developed and validated in the context of the innovation represented by the World-Wide Web. Implications for theory and practice are discussed.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Higher levels of Personal innovativeness in technology adoption will be positively related to HRM (AI) adoption.
“Research Proposition 9 (a-d): Higher levels of Personal innovativeness in technology adoption will be positively related to HRM (AI) a) initiation, b) adoption, c) routinisation, and d) extension.”
From AI-augmented HRM: Antecedents, assimilation and multilevel consequences (2023) · cites this paper as Agarwal and Prasad,1998
Higher levels of Personal innovativeness in technology adoption will be positively related to HRM (AI) extension.
“Research Proposition 9 (a-d): Higher levels of Personal innovativeness in technology adoption will be positively related to HRM (AI) a) initiation, b) adoption, c) routinisation, and d) extension.”
From AI-augmented HRM: Antecedents, assimilation and multilevel consequences (2023) · cites this paper as Agarwal and Prasad,1998
Higher levels of Personal innovativeness in technology adoption will be positively related to HRM (AI) initiation.
“Research Proposition 9 (a-d): Higher levels of Personal innovativeness in technology adoption will be positively related to HRM (AI) a) initiation, b) adoption, c) routinisation, and d) extension.”
From AI-augmented HRM: Antecedents, assimilation and multilevel consequences (2023) · cites this paper as Agarwal and Prasad,1998
Higher levels of Personal innovativeness in technology adoption will be positively related to HRM (AI) routinisation.
“Research Proposition 9 (a-d): Higher levels of Personal innovativeness in technology adoption will be positively related to HRM (AI) a) initiation, b) adoption, c) routinisation, and d) extension.”
From AI-augmented HRM: Antecedents, assimilation and multilevel consequences (2023) · cites this paper as Agarwal and Prasad,1998
TAM's extensive focus on technology to the neglect of social and psychological parameters limits its explanatory and predictive utilities.
“the extensive focus of TAM on technology to the neglect of social and psychological parameters (Agarwal & Prasad, 1998;Venkatesh & Bala, 2008) limits its explanatory and predictive utilities, and therefore demands its integration with other frameworks”
From Using T-O-E theoretical framework to study the adoption of ERP solution (2016) · cites this paper as Agarwal & Prasad, 1998
Personal innovativeness has been acknowledged as an important factor that impacts technology adoption and usage.
“Personal innovativeness (PI) has been acknowledged as important factor that impact technology adoption and usage (Agarwal & Prasad, 1998).”
From Students’ Acceptance of ChatGPT in Higher Education: An Extended Unified Theory of Acceptance and Use of Technology (2024) · cites this paper as Agarwal & Prasad, 1998
Cites
Baron, R. M., & Kenny, D. A. (1986) · Journal of Personality and Social Psychology · doi:10.1037//0022-3514.51.6.1173 · Cited by 91,542 · see citing works
Baron, R. M., & Kenny, D. A. (1986) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.51.6.1173 · Cited by 91,532 · see citing works
(1980) · Medical Entomology and Zoology · Cited by 25,810 · see citing works
User Acceptance of Computer Technology: A Comparison of Two Theoretical Models
Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1989) · Management Science · doi:10.1287/mnsc.35.8.982 · Cited by 25,709 · see citing works
Structural Equations with Latent Variables
Bollen, K. A. (1989) · Wiley series in probability and statistics · doi:10.1002/9781118619179 · Cited by 17,512 · see citing works
Structural Equations with Latent Variables.
Clogg, C. C., & Bollen, K. A. (1991) · Contemporary Sociology A Journal of Reviews · doi:10.2307/2072165 · Cited by 17,471 · see citing works
Convergent and discriminant validation by the multitrait-multimethod matrix.
Campbell, D. T., & Fiske, D. W. (1959) · Psychological Bulletin · doi:10.1037/h0046016 · Cited by 17,116 · see citing works
Testing Structural Equation Models.
Mueller, C. W., Bollen, K. A., & Long, J. S. (1994) · Contemporary Sociology A Journal of Reviews · doi:10.2307/2074955 · Cited by 14,211 · see citing works
(2025) · doi:10.53555/acr.v2i2 · Cited by 13,486 · see citing works
Moore, G. C., & Benbasat, I. (1991) · Information Systems Research · doi:10.1287/isre.2.3.192 · Cited by 9,150 · see citing works
Understanding information technology usage: a test of competing models
Taylor, S., & Todd, P. A. (1995) · Information Systems Research · doi:10.1287/isre.6.2.144 · Cited by 8,815 · see citing works
Assessing construct validity in organizational research
Bagozzi, R. P., Yi, Y., & Phillips, L. W. (1991) · Administrative Science Quarterly · doi:10.2307/2393203 · Cited by 6,621 · see citing works
Hietala, M. (1983) · Scandinavian Journal of History · doi:10.1080/03468758308579015 · Cited by 6,232 · see citing works
(1982) · Cited by 3,737 · see citing works
Innovation characteristics and innovation adoption-implementation: A meta-analysis of findings
Tornatzky, L. G., & Klein, K. J. (1982) · IEEE Transactions on Engineering Management · doi:10.1109/tem.1982.6447463 · Cited by 3,300 · see citing works
Gluesing, J. C. (2012) · Sage eBooks · doi:10.4135/9781412994231.n14 · Cited by 3,259 · see citing works
Adaptors and innovators: A description and measure.
Kirton, M. J. (1976) · Journal of Applied Psychology · doi:10.1037/0021-9010.61.5.622 · Cited by 1,786 · see citing works
Empirical Evaluation of the Revised Technology Acceptance Model
Szajna, B. (1996) · Management Science · doi:10.1287/mnsc.42.1.85 · Cited by 1,656 · see citing works
Innovativeness: The Concept and Its Measurement
Midgley, D. F., & Dowling, G. R. (1978) · Journal of Consumer Research · doi:10.1086/208701 · Cited by 1,550 · cited 1× · see citing works
“Indeed, Midgley and Dowling (1978) note that the "trait-behavior" model is an inadequate representation of innovation adoption behavior as several variables potentially intervene between trait and behavior.”
BackgroundUnifying the fragmented models of information systems implementation
Kwon, T.-H., & Zmud, R. W. (1987) · John Wiley & Sons, Inc. eBooks · Cited by 1,463 · see citing works
Measuring Consumer Innovativeness
Goldsmith, R. E., & Hofacker, C. F. (1991) · Journal of the Academy of Marketing Science · doi:10.1007/bf02726497 · Cited by 1,460 · see citing works
Readings in attitude theory and measurement
Jahoda, M., & Fishbein, M. (1968) · British Journal of Sociology · doi:10.2307/588703 · Cited by 1,287 · see citing works
Microcomputer Playfulness: Development of a Measure With Workplace Implications
Webster, J., & Martocchio, J. J. (1992) · MIS Quarterly · doi:10.2307/249576 · Cited by 1,107 · see citing works
SCALES FOR THE MEASUREMENT OF INNOVATIVENESS
Hurt, H. T., JOSEPH, K., & COOK, C. D. (1977) · Human Communication Research · doi:10.1111/j.1468-2958.1977.tb00597.x · Cited by 1,032 · see citing works
Measurement Theory for the Behavioral Sciences.
Elliott, G. C., Ghiselli, E. Ε., Campbell, J. P., & Zedeck, S. (1982) · Contemporary Sociology A Journal of Reviews · doi:10.2307/2067145 · Cited by 1,011 · see citing works
Diffusion of Innovations, Fourth Edition
Rogers, E. M. (1982) · Cited by 916 · see citing works
Managerial Influence in the Implementation of New Technology
Leonard-Barton, D., & Deschamps, I. (1988) · Management Science · doi:10.1287/mnsc.34.10.1252 · Cited by 812 · see citing works
Critical issues in information systems research
Yerkey, N. (1988) · Information Processing & Management · doi:10.1016/0306-4573(88)90058-1 · Cited by 601 · see citing works
A Critical Examination of the Causal Structure of the Fishbein/Ajzen Attitude-Behavior Model
Liska, A. E. (1984) · Social Psychology Quarterly · doi:10.2307/3033889 · Cited by 518 · see citing works
A Validation of the Goldsmith and Hofacker Innovativeness Scale
Flynn, L. R., & Goldsmith, R. E. (1993) · Educational and Psychological Measurement · doi:10.1177/0013164493053004023 · Cited by 204 · see citing works
The whole internet: User's guide and catalog
(1993) · The Journal of Academic Librarianship · doi:10.1016/0099-1333(93)90521-6 · Cited by 162 · see citing works
The Validity Of A Scale To Measure Global Innovativeness
Goldsmith, R. E. (2011) · Journal of Applied Business Research (JABR) · doi:10.19030/jabr.v7i2.6249 · Cited by 107 · see citing works
Convergent Validity of Four Innovativeness Scales
Goldsmith, R. E. (1986) · Educational and Psychological Measurement · doi:10.1177/0013164486461007 · Cited by 54 · see citing works
The client's side of the World-Wide Web
Berghel, H. (1996) · Communications of the ACM · doi:10.1145/234173.234177 · Cited by 48 · see citing works
Flagged first, then by citations
Cited by
Sorted by citations
User Acceptance of Information Technology: Toward A Unified View1
Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003) · MIS Quarterly · doi:10.2307/30036540 · Cited by 45,035 · see citing works
Developing and validating trust measures for e-commerce: an integrative typology
McKnight, D. H., Choudhury, V., & Kacmar, C. (2002) · Information Systems Research · doi:10.1287/isre.13.3.334.81 · Cited by 5,550 · see citing works
Agarwal, R., & Karahanna, E. (2000) · MIS Quarterly · doi:10.2307/3250951 · Cited by 4,726 · see citing works
Self-citationThe Technology Acceptance Model: Past, Present, and Future
Lee, Y., Kozar, K. A., & Larsen, K. R. T. (2003) · Communications of the Association for Information Systems · doi:10.17705/1cais.01250 · Cited by 2,572 · see citing works
Wu, J.-H., & Wang, S.-C. (2005) · Information & Management · doi:10.1016/j.im.2004.07.001 · Cited by 2,284 · see citing works
Harrison McKnight, D., Choudhury, V., & Kacmar, C. (2002) · The Journal of Strategic Information Systems · doi:10.1016/s0963-8687(02)00020-3 · Cited by 2,164 · see citing works
Lu, J., Yao, J. E., & Yu, C. (2005) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2005.07.003 · Cited by 1,461 · see citing works
Information technology acceptance by individual professionals: a model comparison approach
Chau, P. Y. K., & Hu, P. J. (2001) · Decision Sciences · doi:10.1111/j.1540-5915.2001.tb00978.x · Cited by 1,409 · see citing works
Venkatesh, V., & Brown, S. A. (2001) · MIS Quarterly · doi:10.2307/3250959 · Cited by 1,400 · see citing works
Oliveira, T., Thomas, M. A., Baptista, G., & Campos, F. (2016) · Computers in Human Behavior · doi:10.1016/j.chb.2016.03.030 · Cited by 1,545 · see citing works
Individual Trust in Online Firms: Scale Development and Initial Test
(2002) · Journal of Management Information Systems · doi:10.1080/07421222.2002.11045715 · Cited by 1,347 · see citing works
Yi, M. Y., & Hwang, Y. (2003) · International Journal of Human-Computer Studies · doi:10.1016/s1071-5819(03)00114-9 · Cited by 1,306 · see citing works
Understanding Technology Adoption: Theory and Future Directions for Informal Learning
Straub, E. T. (2009) · Review of Educational Research · doi:10.3102/0034654308325896 · Cited by 1,286 · see citing works
Investigating the determinants and age and gender differences in the acceptance of mobile learning
Wang, Y., Wu, M., & Wang, H. (2008) · British Journal of Educational Technology · doi:10.1111/j.1467-8535.2007.00809.x · Cited by 1,233 · see citing works
Dell’Acqua, F., McFowland, E., Mollick, E., Lifshitz, H., Kellogg, K. C., Rajendran, S., Krayer, L., Candelon, F., & Lakhani, K. R. (2026) · Organization Science · doi:10.1287/orsc.2025.21838 · Cited by 1,189 · see citing works
AI-based chatbots in customer service and their effects on user compliance
Adam, M., Wessel, M., & Benlian, A. (2021) · Electronic Markets · doi:10.1007/s12525-020-00414-7 · Cited by 1,195 · see citing works
“The items for Social Presence (SP) and Trusting Disposition were adapted from Gefen and Straub (2003), Personal Innovativeness from Agarwal and Prasad (1998), and Product Involvement from Zaichkowsky (1985).”
MethodYi, M. Y., Jackson, J. D., Park, J. S., & Probst, J. C. (2006) · Information & Management · doi:10.1016/j.im.2005.08.006 · Cited by 1,139 · see citing works
Lewis, Agarwal, & Sambamurthy, V. (2003) · MIS Quarterly · doi:10.2307/30036552 · Cited by 1,089 · see citing works
Tarafdar, M., Cooper, C. L., & Stich, J. (2019) · Information Systems Journal · doi:10.1111/isj.12169 · Cited by 1,085 · see citing works
Michaelidou, N., Siamagka, N., & Christodoulides, G. (2011) · Industrial Marketing Management · doi:10.1016/j.indmarman.2011.09.009 · Cited by 1,004 · see citing works
Technology acceptance model for wireless Internet
Lu, J., Yu, C., Liu, C., & Yao, J. E. (2003) · Internet Research · doi:10.1108/10662240310478222 · Cited by 994 · see citing works
Kim, S. S., & Malhotra, N. K. (2005) · Management Science · doi:10.1287/mnsc.1040.0326 · Cited by 993 · see citing works
The role of moderating factors in user technology acceptance
Sun, H., & Zhang, P. (2005) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2005.04.013 · Cited by 1,002 · see citing works
The acceptance and use of a virtual learning environment in China
van Raaij, E. M., & Schepers, J. J. L. (2008) · Computers & Education · doi:10.1016/j.compedu.2006.09.001 · Cited by 940 · see citing works
Slade, E. L., Dwivedi, Y. K., Piercy, N. C., & Williams, M. D. (2015) · Psychology & Marketing · doi:10.1002/mar.20823 · Cited by 922 · see citing works
Kleijnen, M., de Ruyter, K., & Wetzels, M. (2007) · Journal of Retailing · doi:10.1016/j.jretai.2006.10.004 · Cited by 898 · see citing works
Understanding User Responses to Information Technology: A Coping Model of User Adaptation1
Beaudry, A., & Pinsonneault, A. (2005) · MIS Quarterly · doi:10.2307/25148693 · Cited by 869 · see citing works
Patil, P. P., Tamilmani, K., Rana, N. P., & Raghavan, V. (2020) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2020.102144 · Cited by 933 · see citing works
The Role of Push-Pull Technology in Privacy Calculus: The Case of Location-Based Services
Xu, H., Teo, H., Tan, B. C. Y., & Agarwal, R. (2009) · Journal of Management Information Systems · doi:10.2753/mis0742-1222260305 · Cited by 816 · see citing works
Self-citationAhuja, M. K., & Bennett, J. (2005) · MIS Quarterly · doi:10.2307/25148691 · Cited by 818 · see citing works
Agarwal, R., Sambamurthy, V., & Stair, R. M. (2000) · Information Systems Research · doi:10.1287/isre.11.4.418.11876 · Cited by 810 · see citing works
Self-citationStrzelecki, A. (2024) · Interactive Learning Environments · doi:10.1080/10494820.2023.2209881 · Cited by 807 · see citing works
Dead Or Alive? The Development, Trajectory And Future Of Technology Adoption Research.
University of Arkansas, Venkatesh, V., Davis, F., University of Arkansas, Morris, M., & University of Virginia (2007) · Journal of the Association for Information Systems · doi:10.17705/1jais.00120 · Cited by 789 · see citing works
Dell'Acqua, F., McFowland III, E., Mollick, E. R., Lifshitz-Assaf, H., Kellogg, K., Rajendran, S., Krayer, L., Candelon, F., & Lakhani, K. R. (2023) · SSRN Electronic Journal · doi:10.2139/ssrn.4573321 · Cited by 794 · see citing works
Thatcher, J. B., & Perrewé, P. L. (2002) · MIS Quarterly · doi:10.2307/4132314 · Cited by 753 · see citing works
What makes consumers buy from Internet? A longitudinal study of online shopping
Limayem, M., Khalifa, M., & Frini, A. (2000) · IEEE Transactions on Systems Man and Cybernetics - Part A Systems and Humans · doi:10.1109/3468.852436 · Cited by 746 · see citing works
Do I really have to? User acceptance of mandated technology
Brown, S. A., Massey, A. P., Montoya‐Weiss, M. M., & Burkman, J. (2002) · European Journal of Information Systems · doi:10.1057/palgrave.ejis.3000438 · Cited by 751 · see citing works
(2007) · Cited by 737 · see citing works
Xu, H., Luo, X. (., Carroll, J. M., & Rosson, M. B. (2011) · Decision Support Systems · doi:10.1016/j.dss.2010.11.017 · Cited by 708 · see citing works
The effect of service employees’ technology readiness on technology acceptance
Walczuch, R. M., Lemmink, J. G. A. M., & Streukens, S. (2007) · Information & Management · doi:10.1016/j.im.2006.12.005 · Cited by 719 · see citing works
Kaya, F., Aydin, F., Schepman, A., Rodway, P., Yetişensoy, O., & Demir Kaya, M. (2024) · International Journal of Human–Computer Interaction · doi:10.1080/10447318.2022.2151730 · Cited by 688 · see citing works
The benefits and dangers of enjoyment with social networking websites
Turel, O., & Serenko, A. (2012) · European Journal of Information Systems · doi:10.1057/ejis.2012.1 · Cited by 684 · see citing works
Yang, S., Lu, Y., Gupta, S., Cao, Y., & Zhang, R. (2012) · Computers in Human Behavior · doi:10.1016/j.chb.2011.08.019 · Cited by 679 · see citing works
Polites, G. L., & Karahanna, E. (2012) · MIS Quarterly · doi:10.2307/41410404 · Cited by 679 · see citing works
Adoption of Virtual Try-on technology for online apparel shopping
Kim, J., & Forsythe, S. M. (2008) · Journal of Interactive Marketing · doi:10.1002/dir.20113 · Cited by 690 · see citing works
Understanding the Adoption of Multipurpose Information Appliances: The Case of Mobile Data Services
Hong, S., & Tam, K. Y. (2006) · Information Systems Research · doi:10.1287/isre.1060.0088 · Cited by 667 · see citing works
Organizational adoption and assimilation of complex technological innovations
Gallivan, M. J. (2001) · ACM SIGMIS Database the DATABASE for Advances in Information Systems · doi:10.1145/506724.506729 · Cited by 653 · see citing works
López‐Nicolás, C., Molina‐Castillo, F., & Bouwman, H. (2008) · Information & Management · doi:10.1016/j.im.2008.05.001 · Cited by 657 · see citing works
Understanding the attitude and intention to use smartphone chatbots for shopping
Kasilingam, D. L. (2020) · Technology in Society · doi:10.1016/j.techsoc.2020.101280 · Cited by 636 · see citing works
Predicting young consumers' take up of mobile banking services
Koenig‐Lewis, N., Palmer, A. J., & Moll, A. (2010) · International Journal of Bank Marketing · doi:10.1108/02652321011064917 · Cited by 654 · see citing works
Martín, H. S., & Crespo, A. (2011) · Tourism Management · doi:10.1016/j.tourman.2011.04.003 · Cited by 648 · see citing works
Purchase intention and purchase behavior online: A cross-cultural approach
Peña-García, N., Saura, I. G., Orejuela, A. R., & Siqueira, J. R. (2020) · Heliyon · doi:10.1016/j.heliyon.2020.e04284 · Cited by 821 · see citing works
Plouffe, C. R., Hulland, J. S., & Vandenbosch, M. (2001) · Information Systems Research · doi:10.1287/isre.12.2.208.9697 · Cited by 667 · see citing works
Al-Adwan, A. S., Li, N., Al-Adwan, A., Abbasi, G. A., Albelbisi, N. A., & Habibi, A. (2023) · Education and Information Technologies · doi:10.1007/s10639-023-11816-3 · Cited by 637 · see citing works
“The link between technology and the level of innovation receptivity affects how ready an individual is to adopt a technology (Agarwal & Prasad, 1998 ).”
BackgroundInfluentialTechnology acceptance: a meta‐analysis of the TAM: Part 1
Yousafzai, S. Y., Foxall, G. R., & Pallister, J. G. (2007) · Journal of Modelling in Management · doi:10.1108/17465660710834453 · Cited by 624 · see citing works
Aguirre-Urreta, M. I., & Hu, J. (2019) · ACM SIGMIS Database the DATABASE for Advances in Information Systems · doi:10.1145/3330472.3330477 · Cited by 627 · see citing works
Blut, M., & Wang, C. (2019) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-019-00680-8 · Cited by 675 · see citing works
Innovating Mindfully with Information Technology
Swanson, E. B., & Ramiller, N. C. (2004) · Cited by 617 · see citing works
Lian, J.-W., Yen, D. C., & Wang, Y. (2013) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2013.09.004 · Cited by 620 · see citing works
A Framework and Guidelines for Context-Specific Theorizing in Information Systems Research
Hong, W., Chan, F. K. Y., Thong, J. Y. L., Chasalow, L. C., & Dhillon, G. (2014) · Information Systems Research · doi:10.1287/isre.2013.0501 · Cited by 609 · see citing works
Singh, N., Sinha, N., & Liébana-Cabanillas, F. J. (2019) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2019.05.022 · Cited by 673 · see citing works
Knowledge sharing behavior of physicians in hospitals
Ryu, S., Ho, S. H., & Han, I. (2003) · Expert Systems with Applications · doi:10.1016/s0957-4174(03)00011-3 · Cited by 596 · see citing works
Adoption of e‐commerce applications in SMEs
Ghobakhloo, M., Aranda, D. A., & Benítez-Amado, J. (2011) · Industrial Management & Data Systems · doi:10.1108/02635571111170785 · Cited by 621 · see citing works
Determinants of adoption of third generation mobile multimedia services
Pagani, M. (2004) · Journal of Interactive Marketing · doi:10.1002/dir.20011 · Cited by 589 · see citing works
Escobar-Rodríguez, T., & Carvajal-Trujillo, E. (2014) · Tourism Management · doi:10.1016/j.tourman.2014.01.017 · Cited by 590 · see citing works
Towards an understanding of the behavioral intention to use 3G mobile value-added services
Kuo, Y., & Yen, S.-N. (2008) · Computers in Human Behavior · doi:10.1016/j.chb.2008.07.007 · Cited by 579 · see citing works
Hung, S.-Y., Chang, C.-M., & Yu, T.-J. (2006) · Government Information Quarterly · doi:10.1016/j.giq.2005.11.005 · Cited by 599 · see citing works
Yi, M. Y., & Davis, F. D. (2003) · Information systems research · doi:10.1287/isre.14.2.146.16016 · Cited by 642 · see citing works
Understanding it adoption decisions in small business: integrating current theories
Riemenschneider, C. K., Harrison, D. A., & Mykytyn, P. P. (2003) · Information & Management · doi:10.1016/s0378-7206(02)00010-1 · Cited by 568 · see citing works
Innovating Mindfully with Information Technology1
Swanson, & Ramiller, N. C. (2004) · MIS Quarterly · doi:10.2307/25148655 · Cited by 806 · see citing works
Jung, T. H., Chung, N., & Leue, M. C. (2015) · Tourism Management · doi:10.1016/j.tourman.2015.02.013 · Cited by 574 · see citing works
In Pursuit of Moderation: Nine Common Errors and Their Solutions1
Carte, T. A., & Russell, C. J. (2003) · MIS Quarterly · doi:10.2307/30036541 · Cited by 565 · see citing works
Motivational factors that influence the acceptance of Moodle using TAM
Sánchez, R. A., & Hueros, A. M. D. (2010) · Computers in Human Behavior · doi:10.1016/j.chb.2010.06.011 · Cited by 556 · see citing works
A meta-analysis of mobile commerce adoption and the moderating effect of culture
Zhang, L., Zhu, J., & Liu, Q. (2012) · Computers in Human Behavior · doi:10.1016/j.chb.2012.05.008 · Cited by 541 · see citing works
Critical factors of WAP services adoption: an empirical study
Hung, S., Ku, C., & Chang, C. (2003) · Electronic Commerce Research and Applications · doi:10.1016/s1567-4223(03)00008-5 · Cited by 536 · see citing works
Technology readiness and the evaluation and adoption of self-service technologies
Liljander, V., Gillberg, F., Gummerus, J. K., & van Riel, A. C. R. (2005) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2005.08.004 · Cited by 507 · see citing works
User acceptance of virtual reality: An extended technology acceptance model
Sagnier, C., Loup-Escande, E., Lourdeaux, D., Thouvenin, I., & Valléry, G. (2020) · International Journal of Human–Computer Interaction · doi:10.1080/10447318.2019.1708612 · Cited by 493 · see citing works
TUNG, F., CHANG, S., & CHOU, C. (2008) · International Journal of Medical Informatics · doi:10.1016/j.ijmedinf.2007.06.006 · Cited by 476 · see citing works
Leong, L.-Y., Hew, T.-S., Tan, G. W., & Ooi, K. (2013) · Expert Systems with Applications · doi:10.1016/j.eswa.2013.04.018 · Cited by 498 · see citing works
The non-monetary benefits of mobile commerce: Extending UTAUT2 with perceived value
Shaw, N., & Sergueeva, K. (2018) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2018.10.024 · Cited by 503 · see citing works
Force of Habit and Information Systems Usage: Theory and Initial Validation
Limayem, M., Hirt, S. G., & de Empresa, S. I. (2003) · Journal of the Association for Information Systems · doi:10.17705/1jais.00030 · Cited by 480 · see citing works
Chang, C., Hajiyev, J., & Su, C.-R. (2017) · Computers & Education · doi:10.1016/j.compedu.2017.04.010 · Cited by 479 · see citing works
Lassar, W. M., Manolis, C., & Lassar, S. S. (2005) · International Journal of Bank Marketing · doi:10.1108/02652320510584403 · Cited by 476 · see citing works
Factors driving the adoption of m-learning: An empirical study
Yong, L., Li, H., & Carlsson, C. P. O. (2010) · Computers & Education · doi:10.1016/j.compedu.2010.05.018 · Cited by 469 · see citing works
Thakur, R., & Srivastava, M. (2014) · Internet Research · doi:10.1108/intr-12-2012-0244 · Cited by 606 · see citing works
Akour, I. A., Al-Maroof, R. S., Alfaisal, R., & Salloum, S. A. (2022) · Computers and Education Artificial Intelligence · doi:10.1016/j.caeai.2022.100052 · Cited by 499 · see citing works
Yi, M. Y., Fiedler, K. D., & Park, J.-S. (2006) · Decision Sciences · doi:10.1111/j.1540-5414.2006.00132.x · Cited by 461 · see citing works
Organizational Mechanisms for Enhancing User Innovation in Information Technology1
Nambisan, S., Agarwal, R., & Tanniru, M. R. (1999) · MIS Quarterly · doi:10.2307/249468 · Cited by 452 · see citing works
Self-citationStrzelecki, A. (2024) · Innovative Higher Education · doi:10.1007/s10755-023-09686-1 · Cited by 477 · see citing works
“Personal innovativeness (PI) has been acknowledged as important factor that impact technology adoption and usage (Agarwal & Prasad, 1998).”
Miltgen, C. L., Popovič, A., & Oliveira, T. (2013) · Decision Support Systems · doi:10.1016/j.dss.2013.05.010 · Cited by 460 · see citing works
Alalwan, A. A., Baabdullah, A. M., Rana, N. P., Tamilmani, K., & Dwivedi, Y. K. (2018) · Technology in Society · doi:10.1016/j.techsoc.2018.06.007 · Cited by 471 · see citing works
Tan, G. W., Ooi, K., Leong, L.-Y., & Lin, B. (2014) · Computers in Human Behavior · doi:10.1016/j.chb.2014.03.052 · Cited by 444 · see citing works
Johnson, V., Kiser, A. I. T., Washington, R., & Torres, R. (2017) · Computers in Human Behavior · doi:10.1016/j.chb.2017.10.035 · Cited by 464 · see citing works
A conceptual model for the process of IT innovation adoption in organizations
Hameed, M. A., Counsell, S., & Swift, S. (2012) · Journal of Engineering and Technology Management · doi:10.1016/j.jengtecman.2012.03.007 · Cited by 442 · see citing works
Chege, S. M., & Wang, D. (2019) · Technology in Society · doi:10.1016/j.techsoc.2019.101210 · Cited by 439 · see citing works
Factors affecting the adoption of Internet Banking in Hong Kong—implications for the banking sector
Yiu, C. S., Grant, K., & Edgar, D. A. (2007) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2007.03.002 · Cited by 438 · see citing works
Li, H., Wu, J., Gao, Y., & Shi, Y. (2016) · International Journal of Medical Informatics · doi:10.1016/j.ijmedinf.2015.12.010 · Cited by 439 · see citing works
Determinants of Intention to Use ChatGPT for Educational Purposes: Findings from PLS-SEM and fsQCA
Foroughi, B., Senali, M. G., Iranmanesh, M., Khanfar, A. A. A., Ghobakhloo, M., Annamalai, N., & Naghmeh‐Abbaspour, B. (2023) · International Journal of Human-Computer Interaction · doi:10.1080/10447318.2023.2226495 · Cited by 481 · see citing works
MOBILE BANKING ADOPTION: APPLICATION OF DIFFUSION OF INNOVATION THEORYPreprint
Al‐Jabri, I. M., Fahd, K., & Sohail, M. S. (2012) · SSRN Electronic Journal · Cited by 425 · see citing works
Kapser, S., & Abdelrahman, M. (2020) · Transportation Research Part C Emerging Technologies · doi:10.1016/j.trc.2019.12.016 · Cited by 430 · see citing works
- Authors
- Agarwal, R., & Prasad, J.
- Affiliations
- Florida State University (US)
- University of Dayton (US)
- ORCID
- Agarwal, Ritu
- Venue
- Information Systems Research
- Published
- 1998-06
- Volume
- 9
- Issue
- 2
- Pages
- 204-215
- ISSN
- 1047-7047 (ISSN-L)
- 1526-5536
- OpenAlex
- W2162061662
- Cited by
- 3,575
- References
- 34
- Citations by year
- 2026: 213 · 2025: 256 · 2024: 262 · 2023: 231 · 2022: 234 · 2021: 233 · 2020: 206 · 2019: 146 · 2018: 173 · 2017: 128 · 2016: 143 · 2015: 178 · 2014: 165 · 2013: 161 · 2012: 149
- FWCI
- 29.69
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Information Systems Research (publishedVersion)
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Decision Sciences › Management Science and Operations Research › Innovation Diffusion and Forecasting
- Social Sciences › Gender Studies › Gender and Technology in Education
- Keywords
- personal innovativeness, information technology adoption, technology acceptance model, moderating effect, operational measurement, psychometric validation, World Wide Web, user perception, construct definition
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review