Cited by 1,136Technology Adoption and User BehaviourInnovation Diffusion and ForecastingInformation Systems Theories and Implementation

A Review of the Predictors, Linkages, and Biases in IT Innovation Adoption Research

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Jeyaraj, Anand, Rottman, Joseph W, Lacity, Mary C·2006·Journal of Information Technology

Abstract

We present a review and analysis of the rich body of research on the adoption and diffusion of IT-based innovations by individuals and organizations. Our review analyzes 48 empirical studies on individual and 51 studies on organizational IT adoption published between 1992 and 2003. In total, the sample contains 135 independent variables, eight dependent variables, and 505 relationships between independent and dependent variables. Furthermore, our sample includes both quantitative and qualitative studies. We were able to include qualitative studies because of a unique coding scheme, which can easily be replicated in other reviews. We use this sample to assess predictors, linkages, and biases in individual and organizational IT adoption research. The best predictors of individual IT adoption include Perceived Usefulness, Top Management Support, Computer Experience, Behavioral Intention, and User Support. The best predictors of IT adoption by organizations were Top Management Support, External Pressure, Professionalism of the IS Unit, and External Information Sources. At the level of independent variables, Top Management Support stands as the main linkage between individual and organizational IT adoption. But at an aggregate level, two collections of independent variables were good predictors of both individual and organizational IT adoption. These were innovation characteristics and organizational characteristics. Thus, we can consistently say that generic characteristics of th…

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Crossref · 10.1057/palgrave.jit.2000056

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  • The extent of technological advancement and the techno-HR alliance is becoming increasingly important as it provides support to a diverse set of actors in HRM to undertake their tasks effectively.

    “The extent of technological advancement and the techno-HR alliance is becoming increasingly important as it provides support to a diverse set of actors in HRM to undertake their tasks effectively”

    From AI-augmented HRM: Antecedents, assimilation and multilevel consequences (2023) · cites this paper as Jeyaraj, Rottman & Lacity, 2006

  • Competitive pressure and demands of marketplace participants are strategic necessities and critical innovation adoption drivers.

    “Recognizing retaliation and actions going endless vicious circle, studies (Al-Qirim, 2004;Jeyaraj et al., 2006;Pflughoeft et al., 2003;Sinkkonen, 2001;Windrum & de Berranger, 2004;Zhu & Kraemer, 2005;Zhu et al., 2003) found competitive pressure and demands of marketplace participants as strategic necessities and critical innovation adoption drivers.”

    From Using T-O-E theoretical framework to study the adoption of ERP solution (2016) · cites this paper as Jeyaraj et al., 2006

  • In past studies, facilitating conditions have been among the worst predictors of individual usage behaviour.

    “Our results are in line with a review by Jeyaraj et al. (2006) who find that in past studies, facilitating conditions have been among the worst predictors of individual usage behaviour, as training is found insignificant in our study as well.”

    From Examining the antecedents of the technology acceptance model within e-procurement (2018) · cites this paper as Jeyaraj et al. (2006)

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Authors
Jeyaraj, A., Rottman, J. W., & Lacity, M. C.
Affiliations
University of Missouri–St. Louis (US)
Corresponding author
Lacity, Mary C
Venue
Journal of Information Technology
Published
2006-02
Volume
21
Issue
1
Pages
1-23
ISSN
  • 0268-3962 (ISSN-L)
  • 1466-4437
OpenAlex
W1983586681
Cited by
1,136
References
9
Citations by year
2026: 22 · 2025: 32 · 2024: 53 · 2023: 61 · 2022: 62 · 2021: 76 · 2020: 68 · 2019: 42 · 2018: 65 · 2017: 63 · 2016: 74 · 2015: 80 · 2014: 74 · 2013: 61 · 2012: 58
FWCI
88.09
Type
journal article
Language
en
Open access
Locations
  • Journal of Information Technology (publishedVersion)
  • Journal of Bioresource Management (submittedVersion)
  • Journal of the Association for Information Systems (submittedVersion)
  • Journal of Bioresource Management (submittedVersion, cc-by)
Topics
  • Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
  • Social Sciences › Decision Sciences › Management Science and Operations Research › Innovation Diffusion and Forecasting
  • Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
Keywords
technology adoption in organizations, diffusion of innovations, top management support, perceived usefulness, behavioral intention, user support, external pressure, external information sources, innovation characteristics, organizational characteristics, research bias

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