Technology acceptance research: Meta-analysis
Open accessAbstract
Rapid digitalisation has resulted in a literature about technology acceptance that is ever increasing in size, naturally creating debates about the developments in the field and their implications. Given the size of the literature and the range of factors, theories and applications considered, this article reviewed the relevant literature using a meta-analytical approach. The objective of this review was twofold: (a) to provide a comprehensive analysis of the factors contributing to technology acceptance and investigate their effects, depending on theoretical underpinnings, and (b) to explore the conditions explaining the variance in the effects of predictors time-, application- and journal-wise. This review analysed data from 693 papers. A total of 21 independent predictors having differential effects on attitude, intention and use behaviour were found. The effects of the predictors were different depending on the theoretical frameworks they were related to. The analysis of the consistency of the role of the predictors suggested that there was no longitudinal change in their effect sizes. However, a significant variance was found when comparing predictors across research applications and the journals in which the papers were published. The analysis of publication bias demonstrated a tendency to publish studies with significant results, although no evidence was found of p -value manipulation.
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
A meta-analysis of technology adoption studies identified trust as strongly associated with perceived ease of use and perceived usefulness.
“A meta-analysis of technology adoption studies identified trust as strongly associated with PEU and PU (Marikyan et al., 2023).”
From Artificial intelligence and communication technologies in academia: faculty perceptions and the adoption of generative AI (2025) · cites this paper as Marikyan et al., 2023
A recent meta-analysis found that the social influence association with behavior was non-significant but had an overall significant impact on attitudes.
“While a recent meta-analysis concluded that the social influence association with behavior was non-significant, it did find an overall significant impact on attitudes (Marikyan et al., 2023).”
From Artificial intelligence and communication technologies in academia: faculty perceptions and the adoption of generative AI (2025) · cites this paper as Marikyan et al., 2023
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Cites
The theory of planned behavior
Ajzen, I. (1991) · Organizational Behavior and Human Decision Processes · doi:10.1016/0749-5978(91)90020-t · Cited by 90,587 · see citing works
Perceived usefulness, perceived ease of use, and user acceptance of information technology
Davis, F. D. (1989) · MIS Quarterly · doi:10.2307/249008 · Cited by 68,483 · see citing works
Measuring inconsistency in meta-analyses
Higgins, J. P. T., Thompson, S. G., Deeks, J. J., & Altman, D. G. (2003) · BMJ · doi:10.1136/bmj.327.7414.557 · Cited by 63,139 · see citing works
Bias in meta-analysis detected by a simple, graphical test
Egger, M., Smith, G. D., Schneider, M., & Minder, C. (1997) · BMJ · doi:10.1136/bmj.315.7109.629 · Cited by 56,722 · see citing works
User Acceptance of Information Technology: Toward A Unified View1
Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003) · MIS Quarterly · doi:10.2307/30036540 · Cited by 45,035 · see citing works
(1975) · PhilPapers (PhilPapers Foundation) · Cited by 36,737 · see citing works
(1980) · Medical Entomology and Zoology · Cited by 25,810 · see citing works
A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies
Venkatesh, V., & Davis, F. D. (2000) · Management Science · doi:10.1287/mnsc.46.2.186.11926 · Cited by 23,066 · see citing works
Conducting Meta-Analyses in <i>R</i> with the <b>metafor</b> Package
Viechtbauer, W. (2010) · Journal of Statistical Software · doi:10.18637/jss.v036.i03 · Cited by 20,464 · see citing works
Venkatesh, V., Thong, J. Y. L., & Xu, X. (2012) · MIS Quarterly · doi:10.2307/41410412 · Cited by 15,756 · see citing works
Tranfield, D., Denyer, D., & Smart, P. (2003) · British Journal of Management · doi:10.1111/1467-8551.00375 · Cited by 15,386 · see citing works
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
(2003) · Journal of Management Information Systems · doi:10.1080/07421222.2003.11045748 · Cited by 11,791 · see citing works
Information Systems Success: The Quest for the Dependent Variable
DeLone, W. H., & McLean, E. R. (1992) · Information Systems Research · doi:10.1287/isre.3.1.60 · Cited by 10,697 · see citing works
(2000) · Cited by 9,198 · see citing works
Sterne, J. A. C., Sutton, A. J., Ioannidis, J. P. A., Terrin, N., Jones, D. R., Lau, J., Carpenter, J., Rucker, G., Harbord, R. M., Schmid, C. H., et al. (2011) · BMJ · doi:10.1136/bmj.d4002 · Cited by 7,709 · see citing works
An Examination of the Nature of Trust in Buyer-Seller Relationships
Doney, P. M., & Cannon, J. P. (1997) · Journal of Marketing · doi:10.2307/1251829 · Cited by 6,822 · see citing works
Venkatesh, V. (2000) · Information Systems Research · doi:10.1287/isre.11.4.342.11872 · Cited by 6,664 · see citing works
Extrinsic and Intrinsic Motivation to Use Computers in the Workplace <sup>1</sup>
Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1992) · Journal of Applied Social Psychology · doi:10.1111/j.1559-1816.1992.tb00945.x · Cited by 6,231 · see citing works
(1985) · Cited by 6,185 · see citing works
Research guidelines for the Delphi survey technique
Hasson, F. (2000) · Journal of Advanced Nursing · doi:10.1046/j.1365-2648.2000.01567.x · Cited by 5,951 · see citing works
(2003) · International Journal of Electronic Commerce · doi:10.1080/10864415.2003.11044275 · Cited by 5,715 · see citing works
The Handbook of Research Synthesis and Meta-Analysis
(2019) · doi:10.7758/9781610448864 · Cited by 4,553 · see citing works
Agarwal, R., & Prasad, J. (1998) · Information Systems Research · doi:10.1287/isre.9.2.204 · Cited by 3,575 · see citing works
Predicting e-services adoption: A perceived risk facets perspective
Featherman, M. S., & Pavlou, P. A. (2003) · International Journal of Human-Computer Studies · doi:10.1016/s1071-5819(03)00111-3 · Cited by 3,351 · see citing works
Applied Multiple Regression/Correlation Analysis for the Behavioral Sciences
Cohen (2013) · doi:10.4324/9780203774441 · Cited by 3,228 · see citing works
Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior
Koufaris, M. (2002) · Information Systems Research · doi:10.1287/isre.13.2.205.83 · Cited by 3,205 · see citing works
A meta-analysis of the technology acceptance model
King, W. R., & He, J. (2006) · Information & Management · doi:10.1016/j.im.2006.05.003 · Cited by 2,906 · see citing works
Unified Theory of Acceptance and Use of Technology: A Synthesis and the Road Ahead
University of Arkansas, Venkatesh, V., Thong, J., Hong Kong University of Science and Technology, Xu, X., & The Hong Kong Polytechnic University (2016) · Journal of the Association for Information Systems · doi:10.17705/1jais.00428 · Cited by 2,513 · see citing works
Technology acceptance model: a literature review from 1986 to 2013
Marangunić, N., & Granić, A. (2015) · Universal Access in the Information Society · doi:10.1007/s10209-014-0348-1 · Cited by 2,458 · see citing works
Dwivedi, Y. K., Rana, N. P., Jeyaraj, A., Clement, M., & Williams, M. D. (2019) · Information Systems Frontiers · doi:10.1007/s10796-017-9774-y · Cited by 2,137 · see citing works
The Legacy of the Technology Acceptance Model and a Proposal for a Paradigm Shift.
Bagozzi, R. P. (2007) · Journal of the Association for Information Systems · doi:10.17705/1jais.00122 · Cited by 2,046 · see citing works
Scherer, R., Siddiq, F., & Tondeur, J. (2019) · Computers & Education · doi:10.1016/j.compedu.2018.09.009 · Cited by 1,923 · see citing works
Extending the technology acceptance model with task–technology fit constructs
Dishaw, M. T., & Strong, D. M. (1999) · Information & Management · doi:10.1016/s0378-7206(98)00101-3 · Cited by 1,772 · see citing works
Brown, S. A., & Venkatesh, V. (2005) · MIS Quarterly · doi:10.2307/25148690 · Cited by 1,615 · see citing works
P-curve: A key to the file-drawer.
Simonsohn, U., Nelson, L. D., & Simmons, J. P. (2014) · Journal of Experimental Psychology: General · doi:10.1037/a0033242 · Cited by 1,500 · see citing works
Carrington, M., Neville, B. A., & Whitwell, G. (2010) · Journal of Business Ethics · doi:10.1007/s10551-010-0501-6 · Cited by 1,488 · see citing works
Jones, H. E. (2010) · Paediatric and Perinatal Epidemiology · doi:10.1111/j.1365-3016.2010.01108.x · Cited by 1,447 · see citing works
Davis, F. D., & Venkatesh, V. (1996) · International Journal of Human-Computer Studies · doi:10.1006/ijhc.1996.0040 · Cited by 1,421 · see citing works
Influence Processes for Information Technology Acceptance: An Elaboration Likelihood Model1
Bhattacherjee, A., & Sanford, C. (2006) · MIS Quarterly · doi:10.2307/25148755 · Cited by 1,398 · see citing works
Benbasat, I., Barki, H., & Montréal, H. (2007) · Journal of the Association for Information Systems · doi:10.17705/1jais.00126 · Cited by 1,389 · see citing works
The Extent and Consequences of P-Hacking in Science
Head, M. L., Holman, L., Lanfear, R., Kahn, A. T., & Jennions, M. D. (2015) · PLOS Biology · doi:10.1371/journal.pbio.1002106 · Cited by 1,388 · cited 1× · see citing works
“To confirm that studies publish true effects as expected, first, the skewness of the solid line should be similar to the dashed line, and, second, 80% of pooled effects or more should be at a p -value of 0.01 or 0.02 [168].”
InfluentialPrivacy in the Digital Age: a Review of Information Privacy Research in Information Systems1
Bélanger, F., & Crossler, R. E. (2011) · MIS Quarterly · doi:10.2307/41409971 · Cited by 1,339 · see citing works
A Review of the Predictors, Linkages, and Biases in IT Innovation Adoption Research
Jeyaraj, A., Rottman, J. W., & Lacity, M. C. (2006) · Journal of Information Technology · doi:10.1057/palgrave.jit.2000056 · Cited by 1,136 · see citing works
Disentangling behavioral intention and behavioral expectation
Warshaw, P. R., & Davis, F. D. (1985) · Journal of Experimental Social Psychology · doi:10.1016/0022-1031(85)90017-4 · Cited by 963 · see citing works
Measuring System Usage: Implications for IS Theory Testing
Straub, D. W., Limayem, M., & Karahanna, E. (1995) · Management Science · doi:10.1287/mnsc.41.8.1328 · Cited by 947 · see citing works
Integrating perceived playfulness into expectation-confirmation model for web portal context
Lin, C. S., Wu, S., & Tsai, R. J. (2004) · Information & Management · doi:10.1016/j.im.2004.04.003 · Cited by 940 · see citing works
Patil, P. P., Tamilmani, K., Rana, N. P., & Raghavan, V. (2020) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2020.102144 · Cited by 933 · see citing works
Integrating technology readiness into technology acceptance: The TRAM model
Lin, C., Shih, H., & Sher, P. J.-H. (2007) · Psychology and Marketing · doi:10.1002/mar.20177 · Cited by 891 · see citing works
Malhotra, Y., & Galletta, D. F. (2003) · Hawaii International Conference on System Sciences (HICSS) · doi:10.1109/hicss.1999.772658 · Cited by 874 · see citing works
Conducting systematic literature review in operations management
Thomé, A. M. T., Scavarda, L. F., & Scavarda, A. (2016) · Production Planning & Control · doi:10.1080/09537287.2015.1129464 · Cited by 858 · see citing works
Does the technology acceptance model predict actual use? A systematic literature review
Turner, M., Kitchenham, B., Brereton, P., Charters, S., & Budgen, D. (2010) · Information and Software Technology · doi:10.1016/j.infsof.2009.11.005 · Cited by 851 · see citing works
Doing Meta-Analysis with R: A Hands-On Guide
Harrer, M., Cuijpers, P. J., Furukawa, T. A., & Ebert, D. D. (2021) · VU Research Portal · Cited by 840 · see citing works
Dead Or Alive? The Development, Trajectory And Future Of Technology Adoption Research.
University of Arkansas, Venkatesh, V., Davis, F., University of Arkansas, Morris, M., & University of Virginia (2007) · Journal of the Association for Information Systems · doi:10.17705/1jais.00120 · Cited by 789 · see citing works
Field, A. P. (2001) · Psychological Methods · doi:10.1037/1082-989x.6.2.161 · Cited by 725 · see citing works
<i>p</i> -Curve and Effect Size: Correcting for Publication Bias Using Only Significant Results
Simonsohn, U., Nelson, L. D., & Simmons, J. P. (2014) · Perspectives on Psychological Science · doi:10.1177/1745691614553988 · Cited by 717 · see citing works
Blut, M., & Wang, C. (2019) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-019-00680-8 · Cited by 675 · see citing works
A systematic review of the smart home literature: A user perspective
Marikyan, D., Papagiannidis, S., & Alamanos, E. (2019) · Technological forecasting & social change · doi:10.1016/j.techfore.2018.08.015 · Cited by 633 · see citing works
Self-citationFernandes, T., & Oliveira, E. (2020) · Journal of Business Research · doi:10.1016/j.jbusres.2020.08.058 · Cited by 630 · see citing works
The Role of Attitude Accessibility in the Attitude-to-Behavior Process
Fázio, R. H., Powell, M. C., & Williams, C. (1989) · Journal of Consumer Research · doi:10.1086/209214 · Cited by 615 · see citing works
Khalilzadeh, J., Ozturk, A. B., & Bilgihan, A. (2017) · Computers in Human Behavior · doi:10.1016/j.chb.2017.01.001 · Cited by 597 · see citing works
Predicting collaboration technology use: integrating technology adoption and collaboration research
Brown, S. A., Dennis, A. R., & Venkatesh, V. (2010) · Journal of Management Information Systems · doi:10.2753/mis0742-1222270201 · Cited by 592 · see citing works
Developing a general extended UTAUT model for M-payment adoption
Al-Saedi, K., Al‐Emran, M., Ramayah, T., & Abusham, E. E. A. A. (2020) · Technology in Society · doi:10.1016/j.techsoc.2020.101293 · Cited by 592 · see citing works
It's all about attitude: revisiting the technology acceptance model
Yang, H.-D., & Yoo, Y. (2004) · Decision Support Systems · doi:10.1016/s0167-9236(03)00062-9 · Cited by 578 · see citing works
Using a modified technology acceptance model in hospitals
AGGELIDIS, V, & CHATZOGLOU, P. (2009) · International Journal of Medical Informatics · doi:10.1016/j.ijmedinf.2008.06.006 · Cited by 553 · see citing works
The effects of perceived risk and technology type on users’ acceptance of technologies
Im, I., Kim, Y.-B., & Han, H. (2007) · Information & Management · doi:10.1016/j.im.2007.03.005 · Cited by 545 · see citing works
The impact of trust and perceived risk on internet banking adoption in India
Kesharwani, A., & Bisht, S. S. (2012) · International Journal of Bank Marketing · doi:10.1108/02652321211236923 · Cited by 543 · see citing works
Manis, K. T., & Choi, D. (2019) · Journal of Business Research · doi:10.1016/j.jbusres.2018.10.021 · Cited by 494 · see citing works
Ferguson, C. J., & Brannick, M. Τ. (2011) · Psychological Methods · doi:10.1037/a0024445 · Cited by 493 · see citing works
Min, S., So, K. K. F., & Jeong, M. (2019) · Journal of Travel & Tourism Marketing · doi:10.1080/10548408.2018.1507866 · Cited by 489 · see citing works
Can teachers’ digital competence influence technology acceptance in vocational education?
Antonietti, C., Cattáneo, A., & Amenduni, F. (2022) · Computers in Human Behavior · doi:10.1016/j.chb.2022.107266 · Cited by 467 · see citing works
Wang, Y., Wang, S., Wang, J. S., Wei, J., & Wang, C. (2018) · Transportation · doi:10.1007/s11116-018-9893-4 · Cited by 450 · see citing works
How Much Better Are the Most-Prestigious Journals? The Statistics of Academic Publication
Starbuck, W. H. (2005) · Organization Science · doi:10.1287/orsc.1040.0107 · Cited by 435 · see citing works
Consumer Acceptance and Use of Information Technology: A Meta-Analytic Evaluation of UTAUT2
Tamilmani, K., Rana, N. P., & Dwivedi, Y. K. (2020) · Information Systems Frontiers · doi:10.1007/s10796-020-10007-6 · Cited by 413 · see citing works
Vimalkumar, M., Sharma, S. K., Singh, J. B., & Dwivedi, Y. K. (2021) · Computers in Human Behavior · doi:10.1016/j.chb.2021.106763 · Cited by 402 · see citing works
Explaining employees' Extended Use of complex information systems
Hsieh, J. J. P.-A., & Wang, W. (2007) · European Journal of Information Systems · doi:10.1057/palgrave.ejis.3000663 · Cited by 388 · see citing works
Tamilmani, K., Rana, N. P., Prakasam, N., & Dwivedi, Y. K. (2019) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2019.01.008 · Cited by 374 · see citing works
Attitude organization and the attitude-behavior relationship.
Bagozzi, R. P., & Burnkrant, R. E. (1979) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.37.6.913 · Cited by 363 · see citing works
Normalising the “new normal”: Changing tech-driven work practices under pandemic time pressure
Carroll, N., & Conboy, K. (2020) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2020.102186 · Cited by 360 · see citing works
Variables Influencing Cryptocurrency Use: A Technology Acceptance Model in Spain
Arias-Oliva, M., Borondo, J. P., & Clavero, G. M. (2019) · Frontiers in Psychology · doi:10.3389/fpsyg.2019.00475 · Cited by 359 · see citing works
Applying TAM across cultures: the need for caution
McCoy, S., Galletta, D. F., & King, W. R. (2007) · European Journal of Information Systems · doi:10.1057/palgrave.ejis.3000659 · Cited by 351 · see citing works
Integration of UTAUT model in internet banking adoption context
Rahi, S., Mansour, M. M. O., Alghizzawi, M., & Alnaser, F. M. (2019) · Journal of Research in Interactive Marketing · doi:10.1108/jrim-02-2018-0032 · Cited by 339 · see citing works
User acceptance of smart home services: An extension of the theory of planned behavior
Yang, H., Lee, H., & Zo, H. (2017) · Industrial Management & Data Systems · doi:10.1108/imds-01-2016-0017 · Cited by 325 · see citing works
The influence of acceptance and adoption drivers on smart home usage
Hubert, M., Blut, M., Brock, C., Zhang, R. W., Koch, V., & Riedl, R. (2018) · European Journal of Marketing · doi:10.1108/ejm-12-2016-0794 · Cited by 313 · see citing works
Technology Adoption by Older Adults: Findings From the PRISM Trial
Mitzner, T. L., Savla, J., Boot, W. R., Sharit, J., Charness, N., Czaja, S. J., & Rogers, W. A. (2019) · The Gerontologist · doi:10.1093/geront/gny113 · Cited by 311 · see citing works
Moderating Effects of Task Type on Wireless Technology Acceptance
Fang, X., Chan, S. S., Brzeziński, J., & Xu, S. (2005) · Journal of Management Information Systems · doi:10.2753/mis0742-1222220305 · Cited by 309 · see citing works
Dwivedi, Y. K., Rana, N. P., Tamilmani, K., & Raman, R. (2020) · Current Opinion in Psychology · doi:10.1016/j.copsyc.2020.03.008 · Cited by 304 · see citing works
Adding contextual specificity to the technology acceptance model
McFarland, D. J., & Hamilton, D. (2004) · Computers in Human Behavior · doi:10.1016/j.chb.2004.09.009 · Cited by 300 · see citing works
Explaining Intranet use with the Technology Acceptance Model
Horton, R. P., Buck, T., Waterson, P. E., & Clegg, C. (2001) · Journal of Information Technology · doi:10.1080/02683960110102407 · Cited by 290 · see citing works
Attitude-behavior relations: A comparison of the Fishbein-Ajzen and the Bentler-Speckart models
Fredricks, A. J., & Dossett, D. L. (1983) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.45.3.501 · Cited by 290 · see citing works
A Desires Congruency Model of Consumer Satisfaction
Spreng, R. A., & Olshavsky, R. W. (1993) · Journal of the Academy of Marketing Science · doi:10.1177/0092070393213001 · Cited by 270 · see citing works
Gamification and serious games: A literature meta-analysis and integrative model
Baptista, G., & Oliveira, T. (2018) · Computers in Human Behavior · doi:10.1016/j.chb.2018.11.030 · Cited by 263 · see citing works
Jadil, Y., Rana, N. P., & Dwivedi, Y. K. (2021) · Journal of Business Research · doi:10.1016/j.jbusres.2021.04.052 · Cited by 262 · see citing works
Hwang, Y. (2005) · European Journal of Information Systems · doi:10.1057/palgrave.ejis.3000532 · Cited by 252 · see citing works
A meta-analysis of the UTAUT model: Eleven years later
Khechine, H., Lakhal, S., & Ndjambou, P. (2016) · Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l'Administration · doi:10.1002/cjas.1381 · Cited by 246 · see citing works
A meta-analysis of existing research on citizen adoption of e-government
Rana, N. P., Dwivedi, Y. K., & Williams, M. D. (2013) · Information Systems Frontiers · doi:10.1007/s10796-013-9431-z · Cited by 238 · see citing works
An examination of the Fishbein-Ajzen behavioral-intentions model's concepts and measures
Miniard, P. W., & Cohen, J. B. (1981) · Journal of Experimental Social Psychology · doi:10.1016/0022-1031(81)90031-7 · Cited by 220 · see citing works
Influences of gender and product type on online purchasing
Pascual-Miguel, F. J., Agudo-Peregrina, Á. F., & Chaparro-Peláez, J. (2015) · Journal of Business Research · doi:10.1016/j.jbusres.2015.01.050 · Cited by 214 · see citing works
Verma, P., & Sinha, N. (2017) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2017.08.013 · Cited by 207 · see citing works
Impacts of COVID-19: A research agenda to support people in their fight
Venkatesh, V. (2020) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2020.102197 · Cited by 207 · see citing works
Impact of cultural values on technology acceptance and technology readiness
Sunny, S., Patrick, L., & Rob, L. (2019) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2018.06.017 · Cited by 197 · see citing works
Tong, X. (2010) · International Journal of Retail & Distribution Management · doi:10.1108/09590551011076524 · Cited by 196 · see citing works
Papagiannidis, S., Harris, J., & Morton, D. (2020) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2020.102166 · Cited by 194 · see citing works
Self-citationCognitive Dissonance in Technology Adoption: A Study of Smart Home Users
Marikyan, D., Papagiannidis, S., & Alamanos, E. (2020) · Information Systems Frontiers · doi:10.1007/s10796-020-10042-3 · Cited by 189 · see citing works
Self-citationAdoption of Sustainable Technologies: A Mixed-Methods Study of German Households1
Wunderlich, P., Veit, D. J., & Sarker, S. (2019) · MIS Quarterly · doi:10.25300/misq/2019/12112 · Cited by 185 · see citing works
Toward a better understanding of behavioral intention and system usage constructs
Wu, J., & Du, H. (2012) · European Journal of Information Systems · doi:10.1057/ejis.2012.15 · Cited by 175 · see citing works
Enjoyment intention to use and actual use of a conversational robot by elderly people
Heerink, M., Kröse, B., Wielinga, B., & Evers, V. (2008) · Proceedings of the 3rd ACM/IEEE international conference on Human robot interaction · doi:10.1145/1349822.1349838 · Cited by 170 · see citing works
Virtual reality technology in construction safety training: Extended technology acceptance model
Zhang, M., Shu, L., Luo, X., Yuan, M.-Q., & Zheng, X.-Z. (2022) · Automation in Construction · doi:10.1016/j.autcon.2021.104113 · Cited by 169 · see citing works
Ifinedo, P. (2016) · Computers in Human Behavior · doi:10.1016/j.chb.2016.12.049 · Cited by 167 · see citing works
User acceptance of electric car-sharing services: The case of the Netherlands
Curtale, R., Liao, F., & van der Waerden, P. (2021) · Transportation Research Part A Policy and Practice · doi:10.1016/j.tra.2021.05.006 · Cited by 155 · see citing works
Academic Issues in MIS: Journals and Books
Gillenson, M. L., & Stutz, J. (1991) · MIS Quarterly · doi:10.2307/249448 · Cited by 149 · see citing works
Schmidthuber, L., Maresch, D., & Ginner, M. (2018) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2018.06.017 · Cited by 149 · see citing works
Predicting the behavioral intention to use enterprise resource planning systems
Çalışır, F., Gümüşsoy, Ç. A., & Bayram, A. (2009) · Management Research News · doi:10.1108/01409170910965215 · Cited by 147 · see citing works
Revealed or Concealed? Transparency of Procedures, Decisions, and Judgment Calls in Meta-Analyses
Aytug, Z. G., Rothstein, H. R., Zhou, W., & Kern, M. C. (2011) · Organizational Research Methods · doi:10.1177/1094428111403495 · Cited by 145 · see citing works
Self-efficacy as an antecedent of cognition and affect in technology acceptance
Kulviwat, S., C. Bruner II, G., & P. Neelankavil, J. (2014) · Journal of Consumer Marketing · doi:10.1108/jcm-10-2013-0727 · Cited by 144 · cited 2× · see citing works
“This is not surprising, as prior research provided mixed results [133–135].”
Performance impact of mobile banking: using the task-technology fit (TTF) approach
Tam, C., & Oliveira, T. (2016) · International Journal of Bank Marketing · doi:10.1108/ijbm-11-2014-0169 · Cited by 143 · see citing works
Publication Bias in Strategic Management Research
Harrison, J. S., Banks, G. C., Pollack, J. M., O’Boyle, E. H., & Short, J. C. (2014) · Journal of Management · doi:10.1177/0149206314535438 · Cited by 141 · see citing works
Bailey, D., Almusharraf, N., & Almusharraf, A. M. (2022) · Education and Information Technologies · doi:10.1007/s10639-022-10949-1 · Cited by 141 · see citing works
Innovation adoption attributes: a review and synthesis of research findings
Kapoor, K. K., Dwivedi, Y. K., & Williams, M. D. (2014) · European Journal of Innovation Management · doi:10.1108/ejim-08-2012-0083 · Cited by 136 · see citing works
“Alexa, let’s talk about my productivity”: The impact of digital assistants on work productivity
Marikyan, D., Papagiannidis, S., RANA, O. F., Ranjan, R. K., & Morgan, G. (2022) · Journal of Business Research · doi:10.1016/j.jbusres.2022.01.015 · Cited by 134 · see citing works
Self-citationDo cultural differences affect users’ e‐learning adoption? A meta‐analysis
Zhao, Y., Wang, N., Li, Y., Zhou, R., & Li, S. (2020) · British Journal of Educational Technology · doi:10.1111/bjet.13002 · Cited by 132 · see citing works
Can we have fun @ work? The role of intrinsic motivation for utilitarian systems
Gerow, J. E., Ayyagari, R., Thatcher, J. B., & Roth, P. L. (2012) · European Journal of Information Systems · doi:10.1057/ejis.2012.25 · Cited by 130 · see citing works
de Guinea, A. O., Titah, R., & Léger, P. (2014) · Journal of Management Information Systems · doi:10.2753/mis0742-1222300407 · Cited by 127 · see citing works
Sipior, J. C., Ward, B. T., & Connolly, R. (2010) · European Journal of Information Systems · doi:10.1057/ejis.2010.64 · Cited by 126 · see citing works
Smart offices: A productivity and well-being perspective
Papagiannidis, S., & Marikyan, D. (2019) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2019.10.012 · Cited by 119 · see citing works
Self-citationMagsamen‐Conrad, K., & Dillon, J. M. (2020) · Computers in Human Behavior · doi:10.1016/j.chb.2020.106456 · Cited by 112 · see citing works
Concentration in Publishing at Top-Tier Business Journals: Evidence and Potential Explanations
Swanson, E. P., Wolfe, C. J., & Zardkoohi, A. (2007) · Contemporary Accounting Research · doi:10.1506/car.24.4.9 · Cited by 107 · see citing works
Meta-analysis in information systems research: Review and recommendations
Jeyaraj, A., & Dwivedi, Y. K. (2020) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2020.102226 · Cited by 105 · see citing works
Pentina, I., Koh, A. C., & Le, T. T. (2012) · International Journal of Internet Marketing and Advertising · doi:10.1504/ijima.2012.044959 · Cited by 104 · see citing works
Profiling the Research Productivity of Tenured Information Systems Faculty at U.S. Institutions1
Dean, D. L., Lowry, P. B., & Humpherys, S. L. (2011) · MIS Quarterly · doi:10.2307/23043486 · Cited by 104 · see citing works
On the neglect of volition in consumer research: A critique and proposal
Bagozzi, R. P. (1993) · Psychology and Marketing · doi:10.1002/mar.4220100305 · Cited by 103 · see citing works
Investigating gameplay intention of the elderly using an Extended Technology Acceptance Model (ETAM)
Wang, Q., & Sun, X. S. (2016) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2015.10.024 · Cited by 98 · see citing works
Publication Bias: A call for improved meta‐analytic practice in the organizational sciences
Banks, G. C., Kepes, S., & McDaniel, M. A. (2012) · International Journal of Selection and Assessment · doi:10.1111/j.1468-2389.2012.00591.x · Cited by 91 · see citing works
Pre-service teachers’ intention to use learning management system: an integration of UTAUT and TAM
Buabeng-Andoh, C., & Baah, C. (2020) · Interactive Technology and Smart Education · doi:10.1108/itse-02-2020-0028 · Cited by 87 · see citing works
Acceptance of text-mining systems: The signaling role of information quality
Demoulin, N. T. M., & Coussement, K. (2018) · Information & Management · doi:10.1016/j.im.2018.10.006 · Cited by 86 · see citing works
Consumer adoption of RFID-enabled services. Applying an extended UTAUT model
Nysveen, H., & Pedersen, P. E. (2014) · Information Systems Frontiers · doi:10.1007/s10796-014-9531-4 · Cited by 86 · see citing works
Understanding the differences of public and private self-service technology
Collier, J. E., Sherrell, D. L., Babakus, E., & Horky, A. B. (2014) · Journal of Services Marketing · doi:10.1108/jsm-04-2012-0071 · Cited by 84 · see citing works
Banks, G. C., Kepes, S., & Banks, K. P. (2012) · Educational Evaluation and Policy Analysis · doi:10.3102/0162373712446144 · Cited by 83 · see citing works
Seethamraju, R., Diatha, K. S., & Garg, S. (2017) · Information Systems Frontiers · doi:10.1007/s10796-017-9801-z · Cited by 83 · see citing works
Elshan, E., Zierau, N., Engel, C., Janson, A., & Leimeister, J. M. (2022) · Information Systems Frontiers · doi:10.1007/s10796-021-10230-9 · Cited by 80 · see citing works
Sit-stand workstations and impact on low back discomfort: a systematic review and meta-analysis
Agarwal, S., Steinmaus, C., & Adamson, C. H. (2017) · Ergonomics · doi:10.1080/00140139.2017.1402960 · Cited by 80 · see citing works
Huang, E., & Chuang, M. H. (2004) · Computers in Human Behavior · doi:10.1016/j.chb.2004.10.010 · Cited by 77 · see citing works
Hmielowski, J. D., Boyd, A. D., Harvey, G. M., & Joo, J. (2019) · Energy Research & Social Science · doi:10.1016/j.erss.2019.05.003 · Cited by 77 · see citing works
Technology Readiness Index (TRI): Assessing Cross-Cultural Validity
Meng, J., Elliott, K. M., & Hall, M. C. (2009) · Journal of International Consumer Marketing · doi:10.1080/08961530902844915 · Cited by 73 · see citing works
Science publishing: The golden club
Reich, E. S. (2013) · Nature · doi:10.1038/502291a · Cited by 69 · see citing works
The Acceptance of Using Information Technology for Disaster Risk Management: A Systematic Review
Meechang, K., Leelawat, N., Tang, J., Kodaka, A., & Chintanapakdee, C. (2020) · Engineering Journal · doi:10.4186/ej.2020.24.4.111 · Cited by 65 · see citing works
Video Game Acceptance: A Meta-Analysis of the Extended Technology Acceptance Model
Wang, X.-H., & Goh, D. (2017) · Cyberpsychology, Behavior, and Social Networking · doi:10.1089/cyber.2017.0086 · Cited by 60 · see citing works
A meta-analysis of consumer innovation resistance: is there a cultural invariance?
Leong, L.-Y., Hew, T.-S., Ooi, K., & Lin, B. (2021) · Industrial Management & Data Systems · doi:10.1108/imds-12-2020-0741 · Cited by 60 · see citing works
The Application of Acceptance Models to Human Resource Information Systems: A Literature Review
Menant, L., Gilibert, D., & Sauvezon, C. (2021) · Frontiers in Psychology · doi:10.3389/fpsyg.2021.659421 · Cited by 48 · see citing works
A security risk perception model for the adoption of mobile devices in the healthcare industry
Alexandrou, A., & Chen, L. (2019) · Security Journal · doi:10.1057/s41284-019-00170-0 · Cited by 40 · see citing works
Voluntary Use of Information Technology: An Analysis and Synthesis of the Literature
Tsai, H. P., Compeau, D., & Meister, D. B. (2016) · Journal of Information Technology · doi:10.1057/jit.2016.6 · Cited by 34 · see citing works
Boyle, D. M., Boyle, J. F., & Hermanson, D. R. (2019) · Issues in Accounting Education · doi:10.2308/issues-19-094 · Cited by 21 · see citing works
Dimitrovski, T., Bath, P. A., Ketikidis, P. H., & Lazuras, L. (2021) · JMIR Medical Informatics · doi:10.2196/21109 · Cited by 21 · see citing works
Acceptance and Adoption of eTourism Technologies
Pourfakhimi, S., Duncan, T., Ould, L., Allan, K., & Coetzee, W. J. L. (2020) · Springer eBooks · doi:10.1007/978-3-030-05324-6_58-1 · Cited by 15 · see citing works
Proceedings 2000 Australian Software Engineering Conference
(2000) · doi:10.1109/aswec.2000 · Cited by 11 · see citing works
Flagged first, then by citations
Research works printed but not linked: 19
- [16][16] Lee Y, Kozar KA and Larsen KR. The technology acceptance model: past, present, and future. Commun Assoc Inform Syst 2003; 12: 50. -
- [22][22] Marikyan D and Papagiannidis S. Unified theory of acceptance and use of technology: a review . Newcastle upon Tyne: Business School, Newcastle University, 2021. -
- [23][23] Marikyan D and Papagiannidis S. Technology acceptance model: a review . Newcastle upon Tyne: TheoryHub, 2022. -
- [27][27] Tamilmani K, Rana NP, Dwivedi Y et al. Exploring the role of 'price value' for understanding consumer adoption of technology: a review and meta-analysis of UTAUT2 based empirical studies. In: Proceedings of the PACIS 2018 , https://aisel.aisnet. org/pacis2018/64/ -
- [33][33] Cavus N, Omonayajo B and Mutizwa MR. Technology acceptance model and learning management systems: systematic literature review. Int J Interact Mob Technol 2022; 17: 36223. -
- [39][39] Tao D. Intention to use and actual use of electronic information resources: further exploring technology acceptance model (TAM). AMIA Annu Symp Proc 2009; 2009: 629-633. -
- [52][52] Kumar A, Sikdar P and Alam MM. E-retail adoption in emerging markets: applicability of an integrated trust and technology acceptance model. Int J eBus Res 2016; 12: 44-67. -
- [59][59] Hasan A, Biswas C, Roy M et al. The applicability of theory of planned behaviour to predict domestic tourist behavioural intention: the case of Bangladesh. Geoj Tour Geosite 2020; 31: 1019-1026. -
- [73][73] Heinsch M, Wyllie J, Carlson J et al. Theories informing eHealth implementation: systematic review and typology classification. J Med Intern Res 2021; 23: e18500. -
- [76][76] Blut M, Chong A, Tsiga Z et al. Meta-analysis of the unified theory of acceptance and use of technology (UTAUT): challenging its validity and charting a research agenda in the Red Ocean. J Assoc Inform Syst 2022; 23: 13-95. -
- [83][83] Al-Rahmi WM, Alias N, Othman MS et al. Social media use, collaborative learning and students' academic performance: a systematic literature review of theoretical models. J Theor Appl Inform Technol 2017; 95: 5399-5414. -
- [84][84] Williams M, Rana N, Dwivedi Y et al. Is UTAUT really used or just cited for the sake of it? A systematic review of citations of UTAUT's originating article , 2011, ww.researchgate.net/publication/221408168\_Is\_UTAUT\_really\_used\_or\_just\_cited\_for\_the\_ sake\_of\_it\_a\_systematic\_review\_of\_citations\_of\_UTAUT's\_originating\_article -
- [94][94] Mangalaraj G, Jeyaraj A and Prater E. Differential effects on assimilation stages for supply chain management information systems. J Comput Inform Syst 2017; 60: 1-15. -
- [100][100] Croom S. Introduction to research methodology in operations management. Res Oper Manage 2009; 2009: 43-83. -
- [132][132] Li YH and Huang JW. Applying theory of perceived risk and technology acceptance model in the online shopping channel. World Acad Sci Eng Technol 2009; 53: 919-925. -
- [135][135] Park SY. An analysis of the technology acceptance model in understanding university students' behavioral intention to use elearning. J Educ Technol Soc 2009; 12: 150-162. -
- [145][145] Baldinger AL and Rubinson J. Brand loyalty: the link between attitude and behavior. J Ad Res 1996; 36: 22-35. -
- [157][157] Bandura A. Social cognitive theory of moral thought and action. Handb Moral Behav Develop 1991; 1: 45-103. -
- [160][160] Ro ¨cker C. Why traditional technology acceptance models won't work for future information technologies. World Acad Sci Eng Technol 2010; 65: 237-243. -
Cited by
Sorted by citations
Shata, A., & Hartley, K. (2025) · International Journal of Educational Technology in Higher Education · doi:10.1186/s41239-025-00511-7 · Cited by 127 · see citing works
- Authors
- Marikyan, D., Papagiannidis, S., & Stewart, G.
- Affiliations
- University of Bristol (GB)
- Newcastle University (GB)
- Corresponding author
- Marikyan, Davit
- Venue
- Journal of Information Science
- Publisher
- SAGE Publications
- Published
- 2023-08-10
- Volume
- 52
- Issue
- 2
- Pages
- 429-450
- ISSN
- 0165-5515 (ISSN-L)
- 1741-6485
- OpenAlex
- W4385724764
- Cited by
- 140
- References
- 154
- Citations by year
- 2026: 54 · 2025: 63 · 2024: 22 · 2023: 1
- FWCI
- 36.01
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- Locations
- Journal of Information Science (publishedVersion, cc-by-nc)
- Bristol Research (University of Bristol) (publishedVersion, cc-by-nc)
- Explore Bristol Research (submittedVersion, cc-by-nc)
- Newcastle University ePrints (Newcastle Univesity) (cc-by-nc)
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Gender Studies › Gender and Technology in Education
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Keywords
- technology acceptance, technology acceptance model, user attitudes, user intention, effect size heterogeneity, publication bias, digitalization
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review