Student or educator? Sign up with your school email and get 6 months of Pro free.
Cited by 234

The DOI matches its Crossref record.

The Intersection of Public Policy and Public Access: Digital Divides, Digital Literacy, Digital Inclusion, and Public Libraries

Open access
Jaeger, Paul T., Bertot, John Carlo, Thompson, Kim M., Katz, Sarah M., DeCoster, Elizabeth J.·2012·Public Library Quarterly

Abstract

The terms digital divide, digital literacy, and digital inclusion have been widely used in discourse related to the Internet over the past two decades. Even though these terms are rarely defined and their meanings shift with changes in technology, these concepts have driven many Internet-related policy decisions in public libraries. This article examines what has happened in the gap between concepts and policies, as public libraries organize to provide Internet education, access, and assistance. Following an examination of the meanings assigned to these terms and policy efforts based on these concepts, this article examines the roles of public libraries related to the concepts and the ways in which these roles have been shaped by policies that impact access to information that is increasingly embedded within a range of technologies. The article then explores the ways in which policy could better support public libraries in these roles and the ways that these roles can contribute to public library advocacy and a voice in policy making.

Overview

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Integrity signals

Registry

Crossref · 10.1080/01616846.2012.654728

Cites

Statistics

Verification

Claims the paper makes

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

The self-check needs the paper’s full text.

Citations

Cites

No references could be resolved yet.

Research works printed but not linked: 33

  1. 10.1080/01972240600903953 · DOI · Paper page
  2. 10.1016/S0740-624X(03)00036-4 · DOI
  3. Bertot J. C., Public sector transformation through e-government: Experiences from Europe and North America
  4. 10.1086/588445 · DOI
  5. Craven J., 2011, Libraries and society: Role, responsibility and future in an age of change, 101, 10.1016/B978-1-84334-131-4.50007-8 · doi:10.1016/b978-1-84334-131-4.50007-8
  6. Dolan J., 2011, Libraries and society: Role, responsibility and future in an age of change, 81, 10.1016/B978-1-84334-131-4.50006-6 · doi:10.1016/b978-1-84334-131-4.50006-6
  7. Dowlin K., 1999, Public Libraries, 38, 22
  8. Feather J., 2011, Libraries and society: Role, responsibility and future in an age of change, 67, 10.1016/B978-1-84334-131-4.50005-4 · doi:10.1016/b978-1-84334-131-4.50005-4
  9. Gilster P., 1997, Digital literacy
  10. 10.1177/096100060103300301 · DOI
  11. Harle J., 2011, Libraries and society: Role, responsibility and future in an age of change, 119, 10.1016/B978-1-84334-131-4.50008-X · DOI
  12. 10.1111/j.1460-2466.1998.tb02734.x · doi:10.1111/j.1460-2466.1998.tb02734.x · Paper page
  13. Hobbs R., 2010, Democracy and media literacy: A plan of action
  14. Jaeger P. T., 2008, Journal of Education for Library and Information Science, 49, 167
  15. Jaeger P. T., 2011, Disability and the Internet: Confronting a digital divide, 10.1515/9781626371910 · doi:10.1515/9781626371910
  16. Jaeger P. T., 2009, Journal of Education for Library and Information Science, 50, 40
  17. Jaeger P. T., 2007, Information Technology and Libraries, 26, 4, 10.6017/ital.v26i2.3277 · doi:10.6017/ital.v26i2.3277
  18. Jaeger P. T., Education for Information
  19. Jaeger P. T., 2005, Information Technology and Libraries, 24, 57, 10.6017/ital.v24i2.3366 · doi:10.6017/ital.v24i2.3366
  20. Jaeger P. T., 2011, Journal of Education for Library and Information Science, 52, 166
  21. 10.1016/j.giq.2003.08.001 · DOI · Paper page
  22. 10.1016/j.lisr.2003.11.006 · DOI · Paper page
  23. Jaeger P. T., 2009, Information Technology and Libraries, 28, 8, 10.6017/ital.v28i1.3168 · DOI
  24. Lazar J., 2011, Issues in Science and Technology, 17, 68
  25. 10.1016/j.giq.2010.02.004 · doi:10.1016/j.giq.2010.02.004
  26. 10.1080/01972241003712231 · DOI
  27. National Council on Disability, 2009, National disability policy: A progress report
  28. 10.1080/01972240903562795 · DOI
  29. 10.1016/j.giq.2009.09.001 · DOI
  30. Sigler K. I., 2012, Advances in librarianship, 34
  31. 10.1080/01972240802587539 · DOI
  32. 10.1108/00242530810853982 · DOI
  33. Warschauer M., 2003, Technology and social inclusion: Rethinking the digital divide, 10.7551/mitpress/6699.001.0001 · DOI · Paper page

Cited by

See all 234

Metadata

Authors
Jaeger, P. T., Bertot, J. C., Thompson, K. M., Katz, S. M., & DeCoster, E. J.
Venue
Public Library Quarterly
Published
2012-01
Volume
31
Issue
1
Pages
1-20
ISSN
  • 0161-6846 (ISSN-L)
  • 1541-1540
OpenAlex
W2100087375
Cited by
234
References
0
FWCI
92.34
Type
journal article
Language
en
Open access
green

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review

How to cite

Cite CoChat for the checks on this page, and the paper for its own findings.

This page
CoChat. (2026). Citation check: The Intersection of Public Policy and Public Access: Digital Divides, Digital Literacy, Digital Inclusion, and Public Libraries. https://app.cochat.ai/papers/10.1080/01616846.2012.654728
The paper
Jaeger, P. T., Bertot, J. C., Thompson, K. M., Katz, S. M., & DeCoster, E. J. (2012). The Intersection of Public Policy and Public Access: Digital Divides, Digital Literacy, Digital Inclusion, and Public Libraries. Public Library Quarterly. https://doi.org/10.1080/01616846.2012.654728

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.