The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.
The Low Morale Experience of Academic Librarians: A Phenomenological Study
Abstract
A dynamic body of knowledge about workplace bullying and burnout in academic libraries exists; however, there is a significant shortage of library and information science (LIS) literature regarding the related problem of low morale in any library environment; additionally, literature focusing on workplace bullying and burnout is quantitative, limiting insight into the animate experience of these events and inquiry into associated long-term effects. A phenomenological study was conducted to understand academic librarians' experience of low morale. Emergent themes connected workplace abuse, mental and physical health impacts, systemic influences, and the long-term consequences of low morale on LIS career trajectories.
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In the citing paper
“In recent years, academic librarians have increasingly related their experiences of low morale and burnout, and the body of research around these issues is robust and expanding.”
From “Viewed as Equals”: The Impacts of Library Organizational Cultures and Management on Library Staff Morale (2022) · cites this paper as Kendrick, 2017
In the citing paper
“The literature on academic librarian morale is burgeoning, yet less attention has been paid to the workplace experiences of staff.”
From “Viewed as Equals”: The Impacts of Library Organizational Cultures and Management on Library Staff Morale (2022) · cites this paper as Kendrick, 2017
Citations
Cites
Phenomenological research methods
Moustakas, C. (1994) · doi:10.4135/9781412995658 · Cited by 13,919
The Psychodynamics of Bullying in Libraries
Staninger, S. W. (2016) · Library Leadership & Management · doi:10.5860/llm.v30i4.7170 · Cited by 15
Flagged first, then by citations
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Cited by
Sorted by citations
Glusker, A., Emmelhainz, C., Estrada, N., & Dyess, B. (2022) · Journal of Library Administration · doi:10.1080/01930826.2022.2026119 · Cited by 39
“Workplace morale is an area best explored using qualitative methods (Murray, 1999), which can show the morale continuum and its nuances more powerfully (Kendrick, 2017).”
BackgroundMethodInfluential
Metadata
- Authors
- Kendrick, K. D.
- Affiliations
- University of South Carolina Lancaster (US)
- Corresponding author
- Kendrick, Kaetrena Davis
- Venue
- Journal of Library Administration
- Publisher
- Informa UK Limited
- Published
- 2017-09-07
- Volume
- 57
- Issue
- 8
- Pages
- 846-878
- ISSN
- 0193-0826 (ISSN-L)
- 1540-3564
- OpenAlex
- W2752590276
- Cited by
- 87
- References
- 2
- Citations by year
- 2026: 12 · 2025: 5 · 2024: 9 · 2023: 13 · 2022: 14 · 2021: 12 · 2020: 12 · 2019: 9 · 2018: 1
- FWCI
- 15.40
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Library Administration (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Workplace Violence and Bullying
- Social Sciences › Psychology › Social Psychology › Stress and Burnout Research
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Keywords
- academic librarians, workplace harassment, burnout, workplace abuse, mental health, physical health, career paths, library staffing, lived experience
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