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A test of the Maslach Burnout Inventory in three samples of healthcare professionals

Kalliath, Thomas J., O'Driscoll, Michael P., Gillespie, David F., Bluedorn, Allen C.·2000·Work & Stress

Abstract

Structural equation modelling with LISREL was used to investigate the factor structure of the Maslach Burnout Inventory (MBI). Emotional exhaustion was the most robust of the MBI's three factors, followed by depersonalization, while the personal accomplishment factor performed weakly. A new measurement model was developed in a sample of 197 nurses consisting of the emotional exhaustion and depersonalization dimensions, which were measured with five and two empirical MBI indicators, respectively. A test of invariance of the two-factor model across three samples (i.e. one calibration sample of nurses, and two validation samples consisting of hospital laboratory technicians and hospital managers with an effective sample size of 445) produced a good fit for the proposed two-factor model. Assessment of psychometric properties of the two-factor model produced (1) internal consistencies comparable to those reported in the literature for the MBI's originally specified emotional exhaustion and depersonalization scales, and (2) correlations with criterion variables that were all in the expected direction and magnitude, comparable to those produced by the originally specified scales. Theoretical implications for the use of the two-factor model in burnout research are discussed.

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Metadata

Authors
Kalliath, T. J., O'Driscoll, M. P., Gillespie, D. F., & Bluedorn, A. C.
Venue
Work & Stress
Published
2000-01
Volume
14
Issue
1
Pages
35-50
ISSN
  • 0267-8373 (ISSN-L)
  • 1464-5335
OpenAlex
W2115664391
Cited by
243
References
6
FWCI
4.53
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: A test of the Maslach Burnout Inventory in three samples of healthcare professionals. https://app.cochat.ai/papers/10.1080/026783700417212
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Kalliath, T. J., O'Driscoll, M. P., Gillespie, D. F., & Bluedorn, A. C. (2000). A test of the Maslach Burnout Inventory in three samples of healthcare professionals. Work & Stress. https://doi.org/10.1080/026783700417212

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