The DOI matches its Crossref record; 41 of the 41 references it cites were found in a registry or an index.
Using Mentoring and Storytelling to Transfer Knowledge in the Workplace
Abstract
The core capabilities of an organization include critical skills of employees, management systems, and norms and values. Core capabilities may be transferred formally and explicitly. However, much knowledge, particularly knowledge with rich tacit dimensions, is transferred informally through processes of socialization and internalization. We focus on two transfer mechanisms - mentoring and storytelling - that can leverage the knowledge of an organization, particularly its tacit knowledge, to build core capabilities. We draw on relevant research in learning and cognitive psychology to clarify the conditions under which mentoring and storytelling can be most effective as carriers of knowledge. Finally, we present recommendations for specific managerial practices that follow from our analysis.
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Cites
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Cited by
Managerial cognitive capabilities and the microfoundations of dynamic capabilities
Helfat, C. E., & Peteraf, M. A. (2015) · Strategic Management Journal · doi:10.1002/smj.2247 · Cited by 2,056
When Prototyping Meets Storytelling: Practices and Malpractices in Innovating Software Firms
Ciriello, R. F., Richter, A., & Schwabe, G. (2017) · 2017 IEEE/ACM 39th International Conference on Software Engineering: Software Engineering in Practice Track (ICSE-SEIP) · doi:10.1109/icse-seip.2017.24 · Cited by 26
Metadata
- Authors
- Swap, W., Leonard, D., Shields, M., & Abrams, L.
- Venue
- Journal of Management Information Systems
- Publisher
- Informa UK Limited
- Published
- 2001-05-31
- Volume
- 18
- Issue
- 1
- Pages
- 95-114
- ISSN
- 0742-1222 (ISSN-L)
- 1557-928X
- OpenAlex
- W2108502622
- Cited by
- 722
- References
- 41
- FWCI
- 94.12
- Type
- journal article
- Language
- en
- Open access
- closed
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