Feasibility and Patient Experience of a Pilot Artificial Intelligence-Based Diabetic Retinopathy Screening Program in Northern Ontario
Open accessAbstract
Purpose To assess the feasibility, implementation, and patient experience of autonomous artificial intelligence-based diabetic retinopathy detection models.Methods This was a prospective cohort study where consenting adult participants previously diagnosed with diabetes were screened for diabetic retinopathy using retinal imaging with autonomous artificial intelligence (AI) interpretation at their routine primary care appointment from December 2022 through October 2023 in Thunder Bay, Ontario. Demographic (age, sex, race) and clinical (type and duration of diabetes, last reported eye exam) data were collected using a data collection form. A 5-point Likert scale questionnaire was completed by participants to assess patient experience following the AI exam.Results Among the 202 participants (38.6% women) with a mean age of 70.8 ± 11.7 years included in the study and screened by AI, the exam was successfully completed by 93.6% (n = 189), with only 1.5% (n = 3) requiring dilating eyedrops. The most common reason for an unsuccessful exam was small pupils with patient refusal for dilating eyedrops (n = 4). Among the participants with successful eye exams, 22.2% (n = 42) had referable diabetic retinopathy detected and were referred to see an ophthalmologist; 32/42 (76.0%) of these attended their ophthalmologist appointment. A total of 184 participants completed the satisfaction questionnaire; the mean score (out of 5) for satisfaction with the addition of an eye exam to their primary care visit was 4.8 ± 0.6.Conclusion Screening for diabetic retinopathy using autonomous artificial intelligence in a primary care setting is feasible and acceptable. This approach has significant advantages for both physicians and patients while achieving very high patient satisfaction.
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Patients like not having to wait or come in for an additional specialist visit and not having to use dilating eyedrops with its consequences on their productivity for the next few hours.
“Patients like not having to wait or come in for an additional specialist visit and not having to use dilating eyedrops with its consequences on their productivity for the next few hours.6”
From Screening for diabetic retinopathy with artificial intelligence in a primary care setting: a comparative cost analysis (2026) · cites this paper as [6]
The Results report that participants highly valued not waiting for a separate eye-exam visit and not using dilating drops; the Discussion links both to satisfaction. The paper also says some participants refused drops because they needed to drive home, but it does not report an effect on productivity over the next few hours. No page numbers are available in our copy. (LLM, conf=0.87)
Experimental — accuracy not yet measuredAI-enabled screening may be particularly valuable for rural and remote populations, low-income patients, older adults, and people who face long travel distances or limited specialist availability.
“It may be particularly valuable for rural and remote populations, lowincome patients, older adults, and people who face long travel distances or limited specialist availability (28)(29)(30).”
From From validation to public health impact: implementing equitable AI-enabled diabetic retinopathy screening (2026) · cites this paper as [29]
The Introduction describes rural and remote areas of Northwestern Ontario as facing long travel distances and physician shortages, and the Discussion says AI screening may improve access where eye-care services are limited. The Results report a mean participant age of 70.8 years, but the paper does not establish that screening is particularly valuable for older adults or address low-income patients as a group. It also calls for further study in more remote and rural settings. (LLM, conf=0.85)
Experimental — accuracy not yet measuredThe AI-based approach has high levels of patient satisfaction.
“Given the cost per case advantage of the AI-based approach, combined with its feasibility and high levels of patient satisfaction, this suggests significant advantages to the implementation of AI-based screening for DR for both physicians and patients.”
From Screening for diabetic retinopathy with artificial intelligence in a primary care setting: a comparative cost analysis (2026) · cites this paper as [6]
The AI-based approach is feasible.
“Given the cost per case advantage of the AI-based approach, combined with its feasibility and high levels of patient satisfaction, this suggests significant advantages to the implementation of AI-based screening for DR for both physicians and patients.”
From Screening for diabetic retinopathy with artificial intelligence in a primary care setting: a comparative cost analysis (2026) · cites this paper as [6]
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Cites
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Cited by
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Leigh, J. A., Sherrington, A., Barber, A. R. J., Turner, A. W., Kidd, M., Powell, J., & Pope, C. (2026) · npj Digital Medicine · doi:10.1038/s41746-026-02616-3 · Cited by 2 · see citing works
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Di Matteo, L., Whitestone, N., & Bhambhwani, V. (2026) · BMJ Open Ophthalmology · doi:10.1136/bmjophth-2026-002904
“6 The results are paralleled in the modified base case that includes the retinal OCT screening, with the AI-based cost per diagnosed case being 53% lower than the traditional physician-based approach.”
Self-citation
- Authors
- Bhambhwani, V., Whitestone, N., Patnaik, J. L., Ojeda, A., Scali, J., & Cherwek, D. H.
- Affiliations
- Thunder Bay Regional Health Sciences Centre (CA)
- Orbis International
- University of Colorado Anschutz (US)
- Clinical Services, Port Arthur Health Centre
- Corresponding author
- Bhambhwani, Vishaal
- Venue
- Ophthalmic Epidemiology
- Publisher
- Informa UK Limited
- Published
- 2024-12-18
- Volume
- 32
- Issue
- 5
- Pages
- 518-524
- ISSN
- 0928-6586 (ISSN-L)
- 1744-5086
- OpenAlex
- W4405519411
- Cited by
- 11
- References
- 4
- Citations by year
- 2026: 6 · 2025: 5
- FWCI
- 2.81
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- Locations
- Ophthalmic Epidemiology (publishedVersion, cc-by-nc-nd)
- PubMed (publishedVersion)
- Funders
- Northern Ontario Academic Medicine Association
- Innovation Fund (A-23-02)
- Topics
- Health Sciences › Medicine › Radiology, Nuclear Medicine and Imaging › Retinal Imaging and Analysis
- Health Sciences › Medicine › Ophthalmology › Ophthalmology and Visual Health Research
- Health Sciences › Medicine › Ophthalmology › Retinal Diseases and Treatments
- Keywords
- diabetic retinopathy screening, artificial intelligence, retinal imaging, primary care, patient experience, patient satisfaction, feasibility, referable diabetic retinopathy, dilated eye examination, Northern Ontario
- MeSH terms
- Aged, Aged, 80 and over, Artificial Intelligence, Diabetic Retinopathy, Feasibility Studies, Female, Humans, Male, Mass Screening, Middle Aged, Ontario, Pilot Projects, Prospective Studies, Surveys and Questionnaires, Patient Satisfaction
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