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Cited by 82Digital Economy and Work TransformationLegal and Labor StudiesHuman Resource and Talent Management

Technologically mediated human resource management in the gig economy

Open access
McDonnell, Anthony, Carbery, Ronan, Burgess, John, Sherman, Ultan·2021·The International Journal of Human Resource Management
DOI 10.1080/09585192.2021.1986109
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Abstract

Gig work accessed through the medium of digital platforms has become an increasingly researched and debated topic owing to several features which distinguish it from other variants of temporary work. It represents a form of working that typically falls outside the standard boundaries of the organisation and employment relationships and where technology has a most pervasive role. This paper, alongside five special issue contributions, explores the enactment of technologically mediated HRM in the gig economy. We make the case for enhanced research efforts on HRM without employment contexts. More specifically, there is a need for greater appreciation of the diversity within the digital platform classification, and what this may mean for the role and value of HRM. While gig workers tend to fall outside the HRM field’s remit, we expose how this is problematic given the presence of several activities and practices that one traditionally associates with the HR function.

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Crossref · 10.1080/09585192.2021.1986109

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8 of 8 references verified0 citation errors · 0 not checkable

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  • Digital labor platforms manage gig workers via algorithmic management.

    “Different from traditional staffing agencies, digital labor platforms manage gig workers via algorithmic management (Kellogg et al., 2020;McDonnell et al., 2021).”

    From Gig work and gig workers: An integrative review and agenda for future research (2024) · cites this paper as McDonnell et al., 2021

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Authors
McDonnell, A., Carbery, R., Burgess, J., & Sherman, U.
Affiliations
  • University College Cork (IE)
  • Torrens University Australia (AU)
Corresponding author
McDonnell, Anthony
ORCID
Venue
The International Journal of Human Resource Management
Publisher
Informa UK Limited
Published
2021-10-28
Volume
32
Issue
19
Pages
3995-4015
ISSN
  • 0958-5192 (ISSN-L)
  • 1466-4399
DOI
10.1080/09585192.2021.1986109
OpenAlex
W3208207353
Cited by
82
References
8
Citations by year
2026: 22 · 2025: 18 · 2024: 25 · 2023: 10 · 2022: 7
FWCI
13.35
Type
journal article
Language
en
Open access
Licence
cc-by
Locations
  • The International Journal of Human Resource Management (publishedVersion)
  • Figshare (submittedVersion, cc-by)
  • Torrens University (cc-by)
Topics
  • Social Sciences › Sociology and Political Science › Digital Economy and Work Transformation
  • Social Sciences › Business, Management and Accounting › Industrial relations › Legal and Labor Studies
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Human Resource and Talent Management
Keywords
gig economy, gig work, digital platforms, human resource management, employment relationship, temporary work, platform classification

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