Algorithmic human resource management: Synthesizing developments and cross-disciplinary insights on digital HRM
Open accessAbstract
Across different disciplinary boundaries, research into algorithmic surveillance (Newlands, 2020), people analytics (Gal et al., 2020; Marler & Boudreau, 2017; Tursunbayeva et al., 2018), human res...
AI snapshot
Written from the paper’s full text.
TL;DR
This editorial proposes "Algorithmic Human Resource Management" (algorithmic HRM) as a narrower, more clearly defined term than "digital HRM," defined as the use of software algorithms operating on digital data to augment HR-related decisions and/or automate HRM activities. It introduces four special-issue papers and lays out a future research agenda comparing organizations transitioning to algorithmic HRM with "digital native" online labor platforms.
Key findings
- The authors define algorithmic HRM as "the use of software algorithms that operate on the basis of digital data to augment HR-related decisions and/or to automate HRM activities," highlighting three features: (1) generation and use of digital data, (2) deployment of software algorithms that process digital data, and (3) partial or full automation of HRM-related decision-making. The third feature distinguishes algorithmic HRM from other forms of digital HRM.
- Algorithmic HRM supports decision-making in two ways: augmentation (algorithms provide information/predictions that inform human decisions, as in HR analytics) and automation (prescriptive algorithms select and execute a course of action with little or no human involvement, most prevalent on online labor platforms such as Uber, Upwork and Deliveroo).
- Citing a Deloitte (2020) survey of almost 9,000 business and HR leaders, the authors report that most organizations collect worker data mainly for descriptive purposes — turnover (82%), salary costs (68%), workforce composition (53%) — while predictive and prescriptive HRM algorithms are rarely used.
- The four special-issue papers are summarized: Myllymäki (socio-material theoretical framing of digital HRM); Wiblen and Marler (talent identification in a large multi-divisional professional services firm, where algorithmic HRM's role varied across divisions); Ellmer and Reichel (HR analytics in a large German corporation, showing "epistemic alignment" practices that enhance HR managers' credibility and status); and Waldkirch, Bucher, Schou and Grünwald (freelance gig workers on Upwork, analyzed via Reddit discussions, finding selection, performance management, compensation and employee relations automated, while training and development is informally outsourced to peer chat communities).
- The authors note that algorithmic HRM can reinforce discrimination on the basis of gender, ethnicity or age at scale, and that opacity and lack of "explainability" are recurring concerns; they call for research into the "dark(er) side" of HRM algorithms.
Methods
- Conceptual/editorial synthesis: the authors review and integrate literature across HRM, sociology of labor, organization studies and business ethics to propose and define the construct "algorithmic HRM."
- The paper introduces and discusses four papers in the special issue, drawing on their findings to illustrate augmentation versus automation across different organizational contexts.
- Illustrative examples and secondary data are cited (e.g., Amazon warehouse/delivery worker data; Upwork's Job Success Score; Didi's 30 million taxi drivers in 2018; the Deloitte 2020 survey), rather than original empirical data collection.
Limitations
- The paper does not state explicit limitations; it is an editorial introduction rather than an empirical study, so it presents no primary data, sample, or analysis of its own.
- Evident from the text: the special-issue papers are summarized rather than re-analyzed, and several supporting figures (e.g., the Deloitte survey, the Didi figure) are cited secondhand from other sources.
- The authors frame many of their propositions as open questions for future research, indicating that the comparative claims about digital natives versus organizations "becoming digital" are not yet empirically tested.
Model-written summary. Check it against the paper before relying on it.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
17 of 92 cited sources checked · 7 supported · 0 flagged · accuracy not yet measured
- Premisecitation
IT developers and end-user employees, managers or independent contractors are not aware of the basis upon which computer-programmed steps are taken and which data are drawn on when HRM algorithms generate a selected type of output.
“More generally, IT developers and therefore end-user employees, managers or independent contractors are not aware of the basis upon which computer-programmed steps are taken and which data are drawn on when HRM algorithms generate a selected type of output (Gal et al., 2020;Leicht-Deobald et al., 2019).”
Quote in the paperSubstantial claim1 of 2 sources checked- cites Gal et al., 2020 source
- cites Leicht-Deobald et al., 2019 source
In “A Brief History of Algorithm-Based HR Decision-Making” (page unavailable), the paper says the complexity of prescriptive algorithms makes it virtually impossible for a human to understand exactly how they turn information into a decision. In “The Assumption of Algorithm’s Objectivity” (page unavailable), it says proprietary code makes it difficult for HR managers to examine the code or training data. These passages support limited transparency, but not the categorical claim that IT developers and all the listed end users are unaware of the steps and data used for HRM algorithm outputs. (LLM, conf=0.84)
Experimental — accuracy not yet measured
- Premisecitation
The use of software algorithms in HRM creates challenges.
“Notwithstanding their benefits such as adaptability, the use of software algorithms in HRM creates challenges (Gal et al., 2020;Leicht-Deobald et al., 2019;Tambe et al., 2019).”
Quote in the paperSubstantial claim1 of 3 sources checked - Premisecitation
OLPs are an extreme example of algorithmic HRM where many (parts of) HRM processes are automated.
“In fact, OLPs are an extreme example of algorithmic HRM where many (parts of) HRM processes are automated (Duggan et al., 2020).”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Duggan et al., 2020 source
- Premisecitation
OLPs also employ community managers and marketing specialists to manage communication within and outside of the platform.
“OLPs also employ community managers and marketing specialists to manage communication within and outside of the platform (Gegenhuber et al., 2020;Meijerink & Keegan, 2019).”
Quote in the paperNot a substantial claim1 of 2 sources checked- cites Gegenhuber et al., 2020 source
- cites Meijerink & Keegan, 2019 source
The available passages contain bibliographic metadata (labeled Abstract, page unavailable), not discussion of platform staffing. Searches for community managers, marketing specialists, and internal or external platform communication found no passage addressing the claim. (LLM, conf=0.72)
Experimental — accuracy not yet measured
- Premisecitation
OLPs create online marketplaces where supply and demand for contingent labor meet electronically.
“As labor market intermediaries, OLPs create online marketplaces where supply and demand for contingent labor meet electronically (Duggan et al., 2020;Kuhn & Maleki, 2017;Meijerink et al., 2021).”
Quote in the paperNot a substantial claim2 of 3 sources checked
- Premisecitation
OLPs still need to control their freelance workforce to align their behavior to strategic objectives of the OLP and clients' interests.
“However, OLPs nevertheless still need to control their freelance workforce to align their behavior to strategic objectives of the OLP and clients' interests (Frenken et al., 2020;Gandini, 2019;Meijerink et al., 2021).”
Quote in the paperSubstantial claim1 of 3 sources checked - Premisecitation
Currently, in HR Analytics, algorithmic HRM primarily augments HRM decision-making in that human decision makers may choose not to act on algorithmic-enabled insights or choose alternatives that are not necessarily predicted to be optimal by an algorithm.
“Currently, in HR Analytics, algorithmic HRM primarily augments HRM decision-making in that human decision makers may choose not to act on algorithmic-enabled insights or choose alternatives that are not necessarily predicted to be optimal by an algorithm (Rasmussen & Ulrich, 2015;Tursunbayeva et al., 2018).”
Quote in the paperSubstantial claim2 of 2 sources checked- cites Rasmussen & Ulrich, 2015 source
Split into 2 atoms — 1 confirmed, 1 partially supported, 0 disputed, 0 misattributed, 0 unverifiable. Expand the claim to see per-atom verdicts.
Experimental — accuracy not yet measured - cites Tursunbayeva et al., 2018 source
Split into 2 atoms — 0 confirmed, 2 partially supported, 0 disputed, 0 misattributed, 0 unverifiable. Expand the claim to see per-atom verdicts.
Experimental — accuracy not yet measured
- Findingcitation
In the context of a large German corporation, the introduction of HR analytics, and the use of HRM algorithms to augment human decision making, is a deeply socio-material process.
“In the context of a large German corporation, the authors show how the introduction of HR analytics, and the use of HRM algorithms to augment human decision making, is a deeply socio-material process.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Ellmer & Reichel, this issue
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Findingcitation
In a study of a large multi-divisional professional services firm implementing a digitalized talent management technology, the interaction between HR managers, operational managers and the algorithms that augment the identification of future talent in the organization is not deterministic or completely predictable.
“In a study of a large multi-divisional professional services firm implementing a digitalized talent management technology, Wiblen and Marler (this issue) highlight how the interaction between HR managers, operational managers and the algorithms that augment the identification of future talent in the organization is not deterministic or completely predictable.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Wiblen & Marler, this issue
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Findingcitation
Despite using the same technology and algorithmic HRM in the same organization, the role of HR managers, and how talent is ultimately identified, varies across divisions depending on how human actors choose to interact with algorithmic HRM and with each other.
“Despite using the same technology and algorithmic HRM in the same organization, Wiblen and Marler show how the role of HR managers, and how talent is ultimately identified, varies across divisions depending on how human actors choose to interact with algorithmic HRM and with each other.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Wiblen & Marler, this issue
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Findingcitation
Training and development appear to be outsourced informally to on-line chat communities such as Reddit in which training and support are provided by a crowd of peers/co-workers who focus on building 'platform literacy'.
“Interestingly, training and development appear to be outsourced informally to on-line chat communities such as Reddit in which training and support are provided by a crowd of peers/co-workers who focus on building 'platform literacy' .”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Waldkirch et al., this issue
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Premisecitation
Most software algorithms in HRM are likely to be static.
“While most software algorithms in HRM are likely to be static, meaning that computer-programmed steps remain the same irrespective of the data inputted (e.g.use of an Excel spreadsheet to rank job applicants or use of SPSS to predict turnover intentions), in the case of AI these evolve with the data they process based on, for example, machine learning (Strohmeier & Piazza, 2015;Vrontis et al., 202”
Quote in the paperNot a substantial claim0 of 2 sources checked- cites Strohmeier & Piazza, 2015 source
- cites Vrontis et al., 2021
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Premisereasoning
Algorithmic HRM depends on digital data.
“Algorithmic HRM depends on digital data.”
Quote in the paperSubstantial claim - Premisecitation
HRM algorithms augment human decision making by offering predictions which are used to forecast how a current decision may impact future outcomes.
“Furthermore, HRM algorithms augment human decision making by offering predictions which are used to forecast how a current decision may impact future outcomes.”
Quote in the paperNot a substantial claim - Premisecitation
Researchers and practitioners alike are increasingly calling for more transparency and 'explainability' in the development and use of software algorithms at work.
“Consequently, researchers and practitioners alike are increasingly calling for more transparency (Schildt, 2017) and”
Quote in the paperNot a substantial claim0 of 2 sources checked- cites Schildt, 2017
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites Gunning et al., 2019 source
- Premisecitation
Only recently, HRM scholars have started discussing how these HRM algorithms can become adaptive and self-learning.
“Only recently, HRM scholars have started discussing how these HRM algorithms can become adaptive and self-learning (for a review, see Vrontis et al., 2021).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Vrontis et al., 2021
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Premisecitation
AI algorithms evolve with the data they process based on, for example, machine learning.
“While most software algorithms in HRM are likely to be static, meaning that computer-programmed steps remain the same irrespective of the data inputted (e.g.use of an Excel spreadsheet to rank job applicants or use of SPSS to predict turnover intentions), in the case of AI these evolve with the data they process based on, for example, machine learning (Strohmeier & Piazza, 2015;Vrontis et al., 202”
Quote in the paperSubstantial claim0 of 2 sources checked- cites Strohmeier & Piazza, 2015 source
- cites Vrontis et al., 2021
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Interpretationcitation
Algorithmic HRM has the potential to reinforce discrimination on the basis of gender, ethnicity or age at scale if it learns these are parameters that are associated with human decisions.
“Thus, algorithmic HRM has the potential to reinforce discrimination on the basis of, for example, gender, ethnicity or age at scale (Ge et al., 2016;Hannák et al., 2017) if it learns these are parameters that are associated with human decisions.”
Quote in the paperSubstantial claim0 of 2 sources checked- cites Ge et al., 2016
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites Hannák et al., 2017
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Premisecitation
The use of predictive algorithms may involve machine learning and data mining to explore patterns in the data that humans may not (or could not) have uncovered themselves.
“The use of predictive algorithms may involve machine learning and data mining to explore patterns in the data that humans may not (or could not) have uncovered themselves (Raisch & Krakowski, in press;Tambe et al., 2019).”
Quote in the paperNot a substantial claim0 of 2 sources checked- cites Raisch & Krakowski, in press
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites Tambe et al., 2019 source
- Premisecitation
Academic research on selected digital HRM activities, and any or all of its related components, lags the popularity of this term in practice.
“In addition to lack of construct clarity, academic research on selected digital HRM activities, and any, or all, of its related components, lags the popularity of this term in practice.”
Quote in the paperSubstantial claim0 of 3 sources checked - Premisecitation
The use of sensors and smart devices in the workplace enables organizations to further digitize worker-related data.
“Moreover, the use of sensors and smart devices in the workplace including smartphones, smartwatches, GPS tracking, smart tools/workpieces, and sociometric badges enables organizations to further digitize worker-related data.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Garcia-Arroyo & Osca, 2019
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Premisecitation
Key to HR analytics is that humans, albeit drawing on descriptive or predictive algorithms, make decisions and act on those decisions themselves.
“Key to HR analytics is that humans, albeit drawing on descriptive or predictive algorithms, make decisions and act on those decisions themselves (Ellmer & Reichl, this issue; Wiblen & Marler, this issue).”
Quote in the paperSubstantial claim0 of 2 sources checked- cites Ellmer & Reichl, this issue
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites Wiblen & Marler, this issue
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Interpretationreasoning
Given the sheer number of decisions to be made, involvement of human decision makers during the actual algorithm-enabled decision making and execution is limited.
“However, given the sheer number of decisions to be made (e.g.allocation of thousands of work assignments to food delivery riders on a single day), involvement of human decision makers during the actual algorithm-enabled decision making and execution is limited.”
Quote in the paperNot a substantial claim- Rests on an assumption: Human decision makers are involved in designing prescriptive algorithms.
- Rests on an assumption: Prescriptive algorithms often rely on digital data that is generated by humans.
- Interpretationcitation
These ethical issues may be the tip of the iceberg when considering the wider literature on OLPs and their use of algorithmic HRM to automate HR decisions.
“These issues may be the tip of the iceberg when considering the wider literature on OLPs and their use of algorithmic HRM to automate HR decisions (Gal et al., 2020;Newlands, 2020;Veen et al., 2020).”
Quote in the paperNot a substantial claim0 of 3 sources checked - Interpretationreasoning
Algorithms for automating HRM activities play a key role in accomplishing the fast and efficient market transactions needed for the effective organization of short-term tasks through OLPs.
“To process these data, algorithms for automating HRM activities play a key role in accomplishing the fast and efficient market transactions needed for the effective organization of short-term tasks through OLPs.”
Quote in the paperNot a substantial claim - Interpretationcitation
As AI-based algorithms become more widely used, algorithmic HRM is shifting decision-making responsibility from human to machine by automating decision-making processes where human managers are replaced.
“As AI-based algorithms become more widely used, algorithmic HRM is shifting decision-making responsibility from human to machine by automating decision-making processes where human managers are replaced.”
Quote in the paperSubstantial claim - Premisecitation
Cross-side network effects exist, in which the value of the platform for one side of the market is positively related to the size of the other side of the market.
“The existence of cross-side network effects, in which the value of the platform for one side of the market (e.g.clients) is positively related to the size of the other side of the market (providers) (Katz & Shapiro, 1994)”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Katz & Shapiro, 1994 source
- Premisecitation
Organizations in a digitalization process towards digital HRM seem to use software algorithms mostly to augment HRM decision making.
“This is clearly different from organizations in a digitalization process towards digital HRM that seem to use software algorithms mostly to augment HRM decision making (Marler & Boudreau, 2017;Marler & Fisher, 2013).”
Quote in the paperNot a substantial claim0 of 2 sources checked- cites Marler & Boudreau, 2017 source
- cites Marler & Fisher, 2013
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Premisecitation
Automated wage theft by online labor platforms, enabled by algorithmic management, has been documented.
“Automated wage theft by online labor platforms, enabled by algorithmic management, has been documented (Van Doorn, 2019).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Van Doorn, 2019
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Interpretationreasoning
The use of prescriptive HRM algorithms by 'digital natives' such as OLPs stands in stark contrast with organizations that are endeavoring to become digital and mostly use algorithms for augmenting HR-related decision making by human managers.
“The use of prescriptive HRM algorithms by 'digital natives' such as OLPs stands in stark contrast with organizations that are endeavoring to become digital and mostly use algorithms for augmenting HR-related decision making by human managers.”
Quote in the paperSubstantial claim - Interpretationreasoning
Even in cases where HRM decisions are fully automated by means of software algorithms, these decisions have implications for the human agency of workers that are subject to the decisions 'made' by HRM algorithms.
“Even in cases where HRM decisions are fully automated by means of software algorithms (as a material actor that has agency), these decisions have implications for the human agency of workers that are subject to the decisions 'made' by HRM algorithms.”
Quote in the paperSubstantial claim - Premisecitation
Some organizations can be considered 'digital natives' (or 'born digitals'), as from their inception they have always relied heavily on digital data and software algorithms for augmentation and/or automating many aspect of their operations.
“In contrast, some other organizations can be considered 'digital natives' (or 'born digitals'), as from their inception they have always relied heavily on digital data and software algorithms for augmentation and/ or automating many aspect of their operations (Monaghan et al., 2020).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Monaghan et al., 2020
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Premisecitation
Algorithms are unable to fully reflect the lived experiences of food deliverers that work for platforms including Deliveroo and Foodora.
“Moreover, Newlands (2020) shows how algorithms are unable to fully reflect the lived experiences of food deliverers that work for platforms including Deliveroo and Foodora.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Newlands, 2020
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Premisecitation
Empirical research shows that freelance platform workers respond to algorithmic control by gaming and at times sabotaging algorithms to (re)gain control.
“Empirical research shows that freelance platform workers respond to algorithmic control by gaming and at times, sabotaging algorithms to (re)gain control (Gandini, 2019;Kellogg et al., 2020;Newlands, 2020;Veen et al., 2020).”
Quote in the paperNot a substantial claim0 of 3 sources checked - Interpretationreasoning
In OLPs, non-managerial employees and non-HR specialists are responsible for the design and operation of algorithmic HRM systems applied to freelance workers.
“Put differently, in OLPs, non-managerial employees and non-HR specialists are responsible for the design and operation of algorithmic HRM systems applied to freelance workers.”
Quote in the paperSubstantial claim - Premisereasoning
Operating at scale is important for OLPs.
“further highlights the importance of operating at scale (Cennamo & Santalo, 2013;Eisenmann et al., 2006).”
Quote in the paperNot a substantial claim0 of 2 sources checked- cites Cennamo & Santalo, 2013 source
- cites Eisenmann et al., 2006
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Premisecitation
Algorithms are unable to detect and account for obstacles (e.g., road blocks, accidents, or detours) facing food deliverers and how these negatively impact their performance metrics (e.g., delivery time).
“Algorithms are unable to detect and account for obstacles (e.g.road blocks, accidents, or detours) facing food deliverers and how these negatively impact their performance metrics (e.g.delivery time) (Newlands, 2020).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Newlands, 2020
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Premisecitation
Automating talent identification results in obscuring and paradoxically magnifying biases rather than eliminating them.
“Wiblen and Marler (this issue) show how automating talent identification results in obscuring and paradoxically magnifying biases rather than eliminating them.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Wiblen and Marler (this issue)
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Interpretationreasoning
Algorithmic HRM for automating HRM decision making is a necessary and integral part of an OLPs' digital business strategy.
“Algorithmic HRM for automating HRM decision making is thus a necessary and integral part of an OLPs' digital business strategy.”
Quote in the paperSubstantial claim - Interpretationcitation
By relying on algorithmic HRM to implement a digital business strategy from their inception, OLPs seem to skip several steps (or move through them quickly) in the digitalization processes that most organizations go through.
“By relying on algorithmic HRM to implement a digital business strategy from their inception, OLPs seem to skip several steps (or move through them quickly) in the digitalization processes that most organizations go through, such as digitizing manual processes in HRIS (Strohmeier, 2020b) or HR analytics for improving HR-related decision making (Marler & Boudreau, 2017).”
Quote in the paperSubstantial claim0 of 2 sources checked - Premisereasoning
The business model of most OLPs depends on attracting and retaining a large user base on both sides of their online market (both clients and suppliers of labor).
“and thus depends on attracting and retaining a large user base on both sides of their online market (both clients and suppliers of labor).”
Quote in the paperNot a substantial claim0 of 2 sources checked- cites Prassl, 2018
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites Rosenblat & Stark, 2016
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Premisecitation
The business model of most OLPs is based on charging a monetary fee for each match made.
“The business model of most OLPs is based on charging a monetary fee for each match made (Prassl, 2018;Rosenblat & Stark, 2016)”
Quote in the paperNot a substantial claim0 of 2 sources checked- cites Prassl, 2018
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites Rosenblat & Stark, 2016
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Classified as probably not a substantial claim. 27
- May combine two claims. 22
Classified as probably not a substantial claim.
InterpretationcitationAlgorithmic HRM is a specific subset/type of digital HRM.
“Using this definition, we regard algorithmic HRM as a specific subset/type of digital, or electronic, HRM (Bondarouk et al., 2017;Strohmeier, 2020b).”
Quote in the paperSubstantial claim1 of 2 sources checked- cites Bondarouk et al., 2017 source
The Introduction treats electronic HRM as a broad category encompassing digital forms and HRM content shared through IT. It does not identify algorithmic HRM as a subset; that specific classification is the citing authors’ inference, not a point stated in this source. (LLM, conf=0.84)
Experimental — accuracy not yet measured - cites Strohmeier, 2020b source
May combine two claims.
PremisecitationSoftware algorithms support HRM decision making in two ways: through providing information (or augmentation) and with automation.
“Software algorithms support HRM decision making in two ways, through providing information (or augmentation) and with automation (Leicht-Deobald et al., 2019;Raisch & Krakowski, in press).”
Quote in the paperSubstantial claim1 of 2 sources checked- cites Leicht-Deobald et al., 2019 source
- cites Raisch & Krakowski, in press
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
May combine two claims.
PremisecitationPredictive algorithms operate regression-based forecasting techniques that help managers predict which employees are likely to leave the organization, or to predict the future performance of a job candidate.
“These so-called predictive algorithms operate regression-based forecasting techniques that, for example, help managers predict which employees are likely to leave the organization (and thus how to make decisions about retention), or to predict the future performance of a job candidate (and thus help hiring managers with selection decisions) (Cheng & Hackett, 2021;Leicht-Deobald et al., 2019).”
Quote in the paperNot a substantial claim1 of 2 sources checked- cites Cheng & Hackett, 2021 source
- cites Leicht-Deobald et al., 2019 source
In “A Brief History of Algorithm-Based HR Decision-Making” (page unavailable), the paper says predictive algorithms use advanced regression techniques and describes a hiring algorithm that scores how well applicants would fit a job. It does not describe using predictive algorithms to identify employees likely to leave or to guide retention decisions; its mention of turnover concerns a descriptive scorecard. (LLM, conf=0.87)
Experimental — accuracy not yet measured
Classified as probably not a substantial claim.
InterpretationcitationAlgorithms, human agency and social processes in OLPs are likely to differ due to their business model and how they interact with (platform) workers.
“algorithms, human agency and social processes in OLPs are likely to differ due to their business model and how they interact with (platform) workers (Gegenhuber et al., 2020;Kuhn & Maleki, 2017;Meijerink & Keegan, 2019;Wood et al., 2019).”
Quote in the paperSubstantial claim1 of 3 sources checked- cites Gegenhuber et al., 2020 source
- cites Kuhn & Maleki, 2017 source
- cites Meijerink & Keegan, 2019 source
The available indexed passages are bibliographic metadata (some labeled Abstract; no page numbers), not discussion of platform practices. Searches for algorithms, human agency, business models, and interactions with platform workers found no passage addressing the claim. (LLM, conf=0.72)
Experimental — accuracy not yet measured
May combine two claims.
PremisecitationOLPs substitute algorithmic HRM for organizational hierarchy and physical oversight to control worker behavior, and need to strike a balance between autonomy and control.
“For instance, rather than use organizational hierarchy to control employee behavior through physical oversight, OLPs substitute algorithmic HRM and in doing so, need to strike a balance between autonomy and control (Frenken et al., 2020;Meijerink et al., 2021;Wood et al., 2019).”
Quote in the paperSubstantial claim2 of 3 sources checked- cites Frenken et al., 2020 source
- cites Meijerink et al., 2021 source
The Introduction describes algorithm-based compensation and other HRM practices that control gig workers, while ‘Institutional complexity of HRM for freelancers’ describes the tension between worker autonomy and control. The paper does not say that algorithmic HRM substitutes for organizational hierarchy or physical oversight; its discussion of the corporation logic instead likens platform control to organizational routines and hierarchy. Page numbers are unavailable in our copy. (LLM, conf=0.84)
Experimental — accuracy not yet measured - cites Wood et al., 2019 source
The Findings and discussion section says direct supervision of remote gig workers was limited by distance, while platform ratings and rankings provided effective algorithmic control and left workers substantial discretion. It also suggests that extinguishing that discretion would undermine service quality. The paper does not explicitly say platforms need to strike a balance between autonomy and control, so that prescriptive part goes beyond its findings. (LLM, conf=0.82)
Experimental — accuracy not yet measured
May combine two claims.
PremisecitationOLPs rely on opaque HRM algorithms in an attempt to replace HR managers and disguise the control exercised over the behavior of their freelance workforce.
“Moreover, OLPs rely on opaque HRM algorithms in an attempt to replace HR managers and disguise the control that is exercised over the behavior of their freelance workforce (Meijerink et al., 2021).”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Meijerink et al., 2021 source
The Abstract and Implications for theory and practice describe technology-enabled, covert HRM practices that control freelance workers while preserving their freelance status. Limitations and directions for future research says Uber Eats and Deliveroo withheld details of their algorithms. The copy does not say that the algorithms are intended to replace HR managers or that their opacity itself disguises control. (LLM, conf=0.86)
Experimental — accuracy not yet measured
May combine two claims.
PremisecitationIn contrast with 'traditional' contexts, platform workers are not supervised by human (line) managers tasked with implementing HRM activities or HR specialists on HR analytics teams.
“In contrast with 'traditional' contexts, platform workers are not supervised by human (line) managers tasked with implementing HRM activities (Bos-Nehles et al., 2013) or HR specialists on HR analytics teams (Ellmer & Reichl, this issue; Wiblen & Marler, this issue).”
Quote in the paperSubstantial claim1 of 3 sources checked- cites Bos-Nehles et al., 2013 source
- cites Ellmer & Reichl, this issue
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites Wiblen & Marler, this issue
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Classified as probably not a substantial claim.
FindingcitationThe analysis highlights the epistemic practices of boundary spanning, customizing dashboards, and speaking a language of numbers.
“Their analysis highlights the epistemic practices of boundary spanning, customizing dashboards, and speaking a language of numbers.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Ellmer & Reichel, this issue
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
May combine two claims.
FindingcitationGig workers who work with online labor platforms spend a lot of time trying to converse with humans as well as figuring out how to challenge, resist or game the controls and constraints built into the technology.
“Gig workers who work with online labor platforms spend a lot of time trying to converse with humans as well as figuring out how to challenge, resist or game the controls and constraints built into the technology.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Waldkirch et al., this issue
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Classified as probably not a substantial claim. May combine two claims.
FindingcitationHR managers see and use HRM algorithms to demonstrate their quantitative and business knowledge, and therefore enhance their credibility and status within the organization.
“They show how HR managers see and use HRM algorithms to demonstrate their quantitative and business knowledge, and therefore enhance their credibility and status within the organization.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Ellmer & Reichel, this issue
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
May combine two claims.
Findingown dataFrom these data, the authors find that HRM activities such as selection, performance management, compensation and employee relations are automated by HRM algorithms.
“From these data, the authors find that HRM activities such as selection, performance management, compensation and employee relations are automated by HRM algorithms.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Waldkirch et al., this issue
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Classified as probably not a substantial claim.
FindingcitationTaken together, these practices reflect what the authors refer to as epistemic alignment, where members in an HR analytics team align algorithmic output with the way organizational decision-makers perceive business reality.
“Taken together, these practices reflect what the authors refer to as epistemic alignment, where members in an HR analytics team align algorithmic output with the way organizational decision-makers perceive business reality.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Ellmer & Reichel, this issue
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Probably not a substantial claim: may not pass S3 (load-bearing).
FindingcitationThe final paper provides an example of online labor platforms as a context where algorithmic HRM fully automates HRM decision-making.
“The final paper in this special issue provides an example of online labor platforms as a context where algorithmic HRM fully automates HRM decision-making.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Waldkirch et al., this issue
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Classified as probably not a substantial claim.
PremisereasoningDigitization by means of sensors and smart devices allows for the real-time collection of digital data that come in large amounts and from a variety of sources.
“Digitization by means of sensors and smart devices allows for the real-time collection of digital data that come in large amounts and from a variety of sources.”
Quote in the paperSubstantial claimMay combine two claims.
PremisecitationStudies into HR analytics, HRM algorithms, and AI deployed in HRM practices tend to use different terms to describe seemingly similar content, leading to a lack of construct clarity that may prevent the scholarly community from building a collective and coherent body of knowledge.
“Studies into HR analytics ( Marler & Boudreau, 2017;Minbaeva, 2017;Tursunbayeva et al., 2018;Van den Heuvel & Bondarouk et al., 2017 ), HRM algorithms (Cheng & Hackett, 2021;Leicht-Deobald et al., 2019), and artificial intelligence (AI) deployed in HRM practices (Strohmeier & Piazza, 2015;Vrontis et al., 2021), while beginning to coalesce around key issues, tend to use different terms to describe”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Suddaby, 2010 source
Classified as probably not a substantial claim.
PremisecitationAlgorithmic HRM requires digitization-a process by which information is turned into digital data.
“As such, algorithmic HRM requires what (Strohmeier, 2020b) refers to as digitization -a process by which information is turned into digital data.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Strohmeier, 2020b source
Classified as probably not a substantial claim.
InterpretationreasoningAutomation of HRM-related decision-making distinguishes algorithmic HRM from other forms of digital HRM.
“Accordingly, its first two features (i.e.digital data and use of software algorithms) imply that algorithmic HRM falls within the realm of digital HRM, while the third feature, automation of HRM-related decision-making, distinguishes algorithmic HRM from other forms of digital HRM.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationAlgorithms process data and by so doing they produce 'information' that can be treated as new knowledge or not.
“Accordingly, algorithms process data and by so doing they produce”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Pachidi et al., 2021
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
May combine two claims.
PremisecitationSoftware algorithms are (or can be made) opaque to workers, and it may not be entirely clear how these algorithms learn, or the exact source of their learning, and how they add parameters or adjust parameter weights using the data to which they are dynamically adapting.
“For example, software algorithms are (or can be made) opaque to workers, and it may not be entirely clear how these algorithms learn, or the exact source of their learning, and how they add parameters or adjust parameter weights using the data to which they are dynamically adapting (Burrell, 2016).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Burrell, 2016 source
Probably not a substantial claim: may not pass S3 (load-bearing).
InterpretationreasoningThe use of AI in HRM is a specific form of algorithmic HRM.
“In this sense, the use of AI in HRM is a specific form of algorithmic HRM.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
PremisereasoningSoftware algorithms transform data in an automated and efficient manner.
“This is where software algorithms come into play for transforming data in an automated and efficient manner.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
PremisereasoningFor software algorithms to use data, these data need to be presented as binary digits that a computer can read and process.
“For software algorithms to be able to”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing), S4 (based).
Premisenone givenGiven the sheer size and speed at which they are collected, Big Data are difficult to process efficiently in a manual manner.
“Given the sheer size and speed at which they are collected, Big Data are difficult to process efficiently in a manual manner.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
PremisecitationResearch on the ethical issues of HR analytics is still at an early stage and focused mainly on ethical risks such as discrimination, bias, privacy concerns and excessive surveillance.
“As noted by Tursunbayeva et al. (2021), research on the ethical issues of HR analytics -where HRM algorithms are mostly used for augmenting decision making -is still at an early stage and focused mainly on ethical risks such as discrimination, bias, privacy concerns and excessive surveillance (Tursunbayeva et al., 2021).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Tursunbayeva et al., 2021
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).
InterpretationreasoningOrganizations that 'become digital' do not need to pay attention to balancing autonomy-control tensions that OLPs incorporate into their HRM algorithms.
“As such, these organizations do not need to pay attention to balancing autonomy-control tensions that OLPs incorporate into their HRM algorithms.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
PremisecitationWhile almost all organizations today are part of the information technology revolution, most organizations are still in a digitalization process, albeit some at a more advanced stage than others.
“While almost all organizations today are part of the information technology revolution, most organizations are still in a digitalization process, albeit some at a more advanced stage than others (Strohmeier, 2020b).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Strohmeier, 2020b source
Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).
Interpretationnone givenEmployees may not be directly affected by algorithmic HRM in cases where a human manager and HRM algorithms both interact to enact HRM activities, yet where humans make the final decision.
“Moreover, employees may not be directly affected by algorithmic HRM in cases where a human manager and HRM algorithms both interact to enact HRM activities, yet where humans make the final decision.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim. May combine two claims.
InterpretationreasoningActions of workers generate digital data that HRM algorithms process, thereby triggering changes in the materiality of algorithmic HRM.
“Vice versa, the actions of workers generate digital data that HRM algorithms processes, thereby triggering changes in the materiality of algorithmic HRM.”
Quote in the paperSubstantial claimClassified as probably not a substantial claim.
InterpretationreasoningAlgorithmic HRM includes the use of a broad array of digital HRM activities that now goes well beyond the use of descriptive/predictive algorithms that HR analytics scholars frequently study.
“As these examples show, algorithmic HRM includes the use of a broad array of digital HRM activities that now goes well beyond the use of descriptive/predictive algorithms that HR analytics scholars frequently study.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
InterpretationreasoningSeen through a socio-material lens, HRM algorithms are performative while triggering changes in social processes.
“Seen through a socio-material lens, HRM algorithms are performative while triggering changes in social processes.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S4 (based). May combine two claims.
InterpretationreasoningGiven the size of most workforces operating on OLPs, the execution of HRM activities by human managers would be too time-consuming and limit platforms' capacity to scale rapidly and perform well.
“Given the size of most workforces operating on OLPs, the execution of HRM activities by human managers would simply be too time-consuming and limit platforms' capacity to scale rapidly and perform well.”
Quote in the paperNot a substantial claimMay combine two claims.
PremisecitationA recent survey of almost 9,000 business and HR leaders shows that the majority of organizations mostly collect worker data for descriptive purposes regarding turnover (82%), salary costs (68%) or workforce composition (53%), while predictive and prescriptive HRM algorithms are rarely used.
“For instance, a recent survey of almost 9,000 business and HR leaders shows that the majority of the organizations mostly collect worker data for descriptive purposes regarding turnover (82%), salary costs (68%) or workforce composition (53%), while predictive and prescriptive HRM algorithms are rarely used (Deloitte, 2020).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Deloitte, 2020
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
May combine two claims.
PremisecitationThe gig workers on the Upwork platform are independent contractors and along with its completely digital business model, most of the HRM practices are automated.
“The gig workers on the Upwork platform are independent contractors and along with its completely digital business model, most of the HRM practices are automated.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Waldkirch et al., this issue
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
May combine two claims.
Premisenone givenPrescriptive algorithms that automate HRM activities not only forecast what can be done in different scenarios, but also select and execute a course of action without (much) involvement by a human decision maker.
“Prescriptive algorithms that automate HRM activities not only forecast what can be done in different scenarios, but also select and execute a course of action without (much) involvement by a human decision maker.”
Quote in the paperSubstantial claimMay combine two claims.
PremisecitationOLPs work with freelancers whose alternative employment relationship is temporary and transactional, in contrast to most existing organizations where work is performed by employees in open-ended employment relationships.
“In contrast to most existing organizations in which work is performed by employees who exchange their labor as part of an open-ended employment relationship, OLPs work with freelancers whose alternative employment relationship is temporary and transactional (Prassl, 2018).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Prassl, 2018
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
May combine two claims.
PremisecitationAlthough the workforce that performs tasks through OLPs generally consists of freelance workers, OLPs also have employees (e.g., software engineers and data specialists) who are responsible for designing the algorithmic HRM activities that automate HRM decisions regarding platform workers.
“Although the workforce that performs tasks through OLPs generally consists of freelance workers, OLPs also have employees, for example software engineers and data specialists, who are responsible for designing the algorithmic HRM activities that automate HRM decisions regarding platform workers (Kuhn, Meijerink & Keegan, 2021).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Kuhn, Meijerink & Keegan, 2021 source
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
PremisecitationHR algorithms based on artificial intelligence and machine learning render the performance evaluation of freelancers completely opaque and prevent them from autonomously managing or marketing their capabilities.
“In this special issue, Waldkirch et al. describe how HR algorithms based on artificial intelligence and machine learning render the performance evaluation of freelancers completely opaque and prevent them from autonomously managing or marketing their capabilities.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Waldkirch et al.
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Probably not a substantial claim: may not pass S4 (based).
PremisereasoningWith increasingly sophisticated algorithms, particularly with advances in AI algorithms, some HR decisions are now made without human 'decision-making'.
“But with increasingly sophisticated algorithms, particularly with advances in AI algorithms, some HR decisions are now made without human”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing), S4 (based).
Premisenone givenLabor sociologists have shown that the use of prescriptive HRM algorithms enables employers to capture excessive economic value from workers' labor.
“Labor sociologists have shown how the use of prescriptive HRM algorithms enables employers to capture excessive economic value from workers' labor.”
Quote in the paperNot a substantial claimMay combine two claims.
PremisereasoningHRM algorithms can both automate and augment HRM decision making.
“Put differently, HRM algorithms can both automate and augment HRM decision making.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S4 (based).
InterpretationreasoningOrganizations that 'become digital' are more likely to have conventional employment contracts along with managerial oversight as the primary control mechanism.
“In contrast, organizations that 'become digital' are more likely to have conventional employment contracts along with managerial oversights that serves that the primary control mechanism.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
InterpretationreasoningHuman agency and social processes in OLPs are likely to differ due to their business model and how they interact with (platform) workers.
“Besides differing in the material agency of HRM algorithms, human agency and social processes in OLPs are likely to differ due to their business model and how they interact with (platform) workers”
Quote in the paperNot a substantial claim
The paper relies on this without support.
Human decision makers are involved in designing prescriptive algorithms.
“We acknowledge that human decision makers are involved in designing prescriptive algorithms and that prescriptive algorithms often rely on digital data that that is generated by humans.”
The paper relies on this without support.
Prescriptive algorithms often rely on digital data that is generated by humans.
“We acknowledge that human decision makers are involved in designing prescriptive algorithms and that prescriptive algorithms often rely on digital data that that is generated by humans.”
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
Each contradiction between two passages listed here was confirmed by an independent check.
Third paper's coauthor is named inconsistently
MinorThe overview names the third paper's coauthor as Reichel, but later attributes that paper's contribution to Reichl.
“In the third paper, Ellmer and Reichel (this issue) illustrate how the credibility and status of HR managers is influenced by the ways they work with HRM algorithms used for HR analytical purposes.”
“Ellmer & Reichl (this issue) contribute to the literature by showing how epistemic practices -as a form of human agency -affords the augmentation of HRM-related decision making by human managers.”
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- Authors
- Meijerink, J., Boons, M., Keegan, A., & Marler, J.
- Affiliations
- University of Twente (NL)
- Vrije Universiteit Amsterdam (NL)
- University College Dublin (IE)
- State University of New York (US)
- Corresponding author
- Meijerink, Jeroen
- Venue
- The International Journal of Human Resource Management
- Publisher
- Informa UK Limited
- Published
- 2021-05-13
- Volume
- 32
- Issue
- 12
- Pages
- 2545-2562
- ISSN
- 0958-5192 (ISSN-L)
- 1466-4399
- OpenAlex
- W3163237151
- Cited by
- 267
- References
- 47
- Citations by year
- 2026: 92 · 2025: 59 · 2024: 68 · 2023: 29 · 2022: 17 · 2021: 2
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- Locations
- The International Journal of Human Resource Management (publishedVersion, cc-by-nc-nd)
- VU Research Portal (publishedVersion, other-oa)
- University of Twente Research Information (publishedVersion, cc-by-nc-nd)
- Research Repository UCD (University College Dublin) (acceptedVersion, cc-by-nc-nd)
- University of Twente Research Information (submittedVersion, cc-by-nc-nd)
- Data Archiving and Networked Services (DANS) (submittedVersion, other-oa)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › AI and HR Technologies
- Social Sciences › Safety Research › Ethics and Social Impacts of AI
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employer Branding and e-HRM
- Keywords
- digital HRM, algorithmic surveillance, HR analytics, artificial intelligence in HR, employee monitoring
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