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Algorithmic human resource management: Synthesizing developments and cross-disciplinary insights on digital HRM

Open access
Meijerink, Jeroen, Boons, Mark, Keegan, Anne, Marler, Janet·2021·The International Journal of Human Resource Management

Abstract

Across different disciplinary boundaries, research into algorithmic surveillance (Newlands, 2020), people analytics (Gal et al., 2020; Marler & Boudreau, 2017; Tursunbayeva et al., 2018), human res...

AI snapshot

Written from the paper’s full text.

TL;DR

This editorial proposes "Algorithmic Human Resource Management" (algorithmic HRM) as a narrower, more clearly defined term than "digital HRM," defined as the use of software algorithms operating on digital data to augment HR-related decisions and/or automate HRM activities. It introduces four special-issue papers and lays out a future research agenda comparing organizations transitioning to algorithmic HRM with "digital native" online labor platforms.

Key findings

  • The authors define algorithmic HRM as "the use of software algorithms that operate on the basis of digital data to augment HR-related decisions and/or to automate HRM activities," highlighting three features: (1) generation and use of digital data, (2) deployment of software algorithms that process digital data, and (3) partial or full automation of HRM-related decision-making. The third feature distinguishes algorithmic HRM from other forms of digital HRM.
  • Algorithmic HRM supports decision-making in two ways: augmentation (algorithms provide information/predictions that inform human decisions, as in HR analytics) and automation (prescriptive algorithms select and execute a course of action with little or no human involvement, most prevalent on online labor platforms such as Uber, Upwork and Deliveroo).
  • Citing a Deloitte (2020) survey of almost 9,000 business and HR leaders, the authors report that most organizations collect worker data mainly for descriptive purposes — turnover (82%), salary costs (68%), workforce composition (53%) — while predictive and prescriptive HRM algorithms are rarely used.
  • The four special-issue papers are summarized: Myllymäki (socio-material theoretical framing of digital HRM); Wiblen and Marler (talent identification in a large multi-divisional professional services firm, where algorithmic HRM's role varied across divisions); Ellmer and Reichel (HR analytics in a large German corporation, showing "epistemic alignment" practices that enhance HR managers' credibility and status); and Waldkirch, Bucher, Schou and Grünwald (freelance gig workers on Upwork, analyzed via Reddit discussions, finding selection, performance management, compensation and employee relations automated, while training and development is informally outsourced to peer chat communities).
  • The authors note that algorithmic HRM can reinforce discrimination on the basis of gender, ethnicity or age at scale, and that opacity and lack of "explainability" are recurring concerns; they call for research into the "dark(er) side" of HRM algorithms.

Methods

  • Conceptual/editorial synthesis: the authors review and integrate literature across HRM, sociology of labor, organization studies and business ethics to propose and define the construct "algorithmic HRM."
  • The paper introduces and discusses four papers in the special issue, drawing on their findings to illustrate augmentation versus automation across different organizational contexts.
  • Illustrative examples and secondary data are cited (e.g., Amazon warehouse/delivery worker data; Upwork's Job Success Score; Didi's 30 million taxi drivers in 2018; the Deloitte 2020 survey), rather than original empirical data collection.

Limitations

  • The paper does not state explicit limitations; it is an editorial introduction rather than an empirical study, so it presents no primary data, sample, or analysis of its own.
  • Evident from the text: the special-issue papers are summarized rather than re-analyzed, and several supporting figures (e.g., the Deloitte survey, the Didi figure) are cited secondhand from other sources.
  • The authors frame many of their propositions as open questions for future research, indicating that the comparative claims about digital natives versus organizations "becoming digital" are not yet empirically tested.

Model-written summary. Check it against the paper before relying on it.

Integrity signals

Registry

Crossref · 10.1080/09585192.2021.1925326

Cites

55 of 55 references verified0 citation errors · 0 not checkable

Statistics

Nothing to recompute.

Claims the paper makes

17 of 92 cited sources checked · 7 supported · 0 flagged · accuracy not yet measured

  • Premisecitation

    IT developers and end-user employees, managers or independent contractors are not aware of the basis upon which computer-programmed steps are taken and which data are drawn on when HRM algorithms generate a selected type of output.

    “More generally, IT developers and therefore end-user employees, managers or independent contractors are not aware of the basis upon which computer-programmed steps are taken and which data are drawn on when HRM algorithms generate a selected type of output (Gal et al., 2020;Leicht-Deobald et al., 2019).”
    Quote in the paperSubstantial claim1 of 2 sources checked
    • cites Gal et al., 2020 source
    • cites Leicht-Deobald et al., 2019 source

      In “A Brief History of Algorithm-Based HR Decision-Making” (page unavailable), the paper says the complexity of prescriptive algorithms makes it virtually impossible for a human to understand exactly how they turn information into a decision. In “The Assumption of Algorithm’s Objectivity” (page unavailable), it says proprietary code makes it difficult for HR managers to examine the code or training data. These passages support limited transparency, but not the categorical claim that IT developers and all the listed end users are unaware of the steps and data used for HRM algorithm outputs. (LLM, conf=0.84)

      Experimental — accuracy not yet measured
  • Premisecitation

    The use of software algorithms in HRM creates challenges.

    “Notwithstanding their benefits such as adaptability, the use of software algorithms in HRM creates challenges (Gal et al., 2020;Leicht-Deobald et al., 2019;Tambe et al., 2019).”
    Quote in the paperSubstantial claim1 of 3 sources checked
    • cites Gal et al., 2020 source
    • cites Leicht-Deobald et al., 2019 source
    • cites Tambe et al., 2019 source
  • Premisecitation

    OLPs are an extreme example of algorithmic HRM where many (parts of) HRM processes are automated.

    “In fact, OLPs are an extreme example of algorithmic HRM where many (parts of) HRM processes are automated (Duggan et al., 2020).”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites Duggan et al., 2020 source
  • Premisecitation

    OLPs also employ community managers and marketing specialists to manage communication within and outside of the platform.

    “OLPs also employ community managers and marketing specialists to manage communication within and outside of the platform (Gegenhuber et al., 2020;Meijerink & Keegan, 2019).”
    Quote in the paperNot a substantial claim1 of 2 sources checked
    • cites Gegenhuber et al., 2020 source
    • cites Meijerink & Keegan, 2019 source

      The available passages contain bibliographic metadata (labeled Abstract, page unavailable), not discussion of platform staffing. Searches for community managers, marketing specialists, and internal or external platform communication found no passage addressing the claim. (LLM, conf=0.72)

      Experimental — accuracy not yet measured
  • Premisecitation

    OLPs create online marketplaces where supply and demand for contingent labor meet electronically.

    “As labor market intermediaries, OLPs create online marketplaces where supply and demand for contingent labor meet electronically (Duggan et al., 2020;Kuhn & Maleki, 2017;Meijerink et al., 2021).”
    Quote in the paperNot a substantial claim2 of 3 sources checked
    • cites Duggan et al., 2020 source
    • cites Kuhn & Maleki, 2017 source
    • cites Meijerink et al., 2021 source
  • Classified as probably not a substantial claim. 27
  • May combine two claims. 22
  • Classified as probably not a substantial claim.

    Interpretationcitation

    Algorithmic HRM is a specific subset/type of digital HRM.

    “Using this definition, we regard algorithmic HRM as a specific subset/type of digital, or electronic, HRM (Bondarouk et al., 2017;Strohmeier, 2020b).”
    Quote in the paperSubstantial claim1 of 2 sources checked
    • cites Bondarouk et al., 2017 source

      The Introduction treats electronic HRM as a broad category encompassing digital forms and HRM content shared through IT. It does not identify algorithmic HRM as a subset; that specific classification is the citing authors’ inference, not a point stated in this source. (LLM, conf=0.84)

      Experimental — accuracy not yet measured
    • cites Strohmeier, 2020b source
  • May combine two claims.

    Premisecitation

    Software algorithms support HRM decision making in two ways: through providing information (or augmentation) and with automation.

    “Software algorithms support HRM decision making in two ways, through providing information (or augmentation) and with automation (Leicht-Deobald et al., 2019;Raisch & Krakowski, in press).”
    Quote in the paperSubstantial claim1 of 2 sources checked
    • cites Leicht-Deobald et al., 2019 source
    • cites Raisch & Krakowski, in press

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Premisecitation

    Predictive algorithms operate regression-based forecasting techniques that help managers predict which employees are likely to leave the organization, or to predict the future performance of a job candidate.

    “These so-called predictive algorithms operate regression-based forecasting techniques that, for example, help managers predict which employees are likely to leave the organization (and thus how to make decisions about retention), or to predict the future performance of a job candidate (and thus help hiring managers with selection decisions) (Cheng & Hackett, 2021;Leicht-Deobald et al., 2019).”
    Quote in the paperNot a substantial claim1 of 2 sources checked
    • cites Cheng & Hackett, 2021 source
    • cites Leicht-Deobald et al., 2019 source

      In “A Brief History of Algorithm-Based HR Decision-Making” (page unavailable), the paper says predictive algorithms use advanced regression techniques and describes a hiring algorithm that scores how well applicants would fit a job. It does not describe using predictive algorithms to identify employees likely to leave or to guide retention decisions; its mention of turnover concerns a descriptive scorecard. (LLM, conf=0.87)

      Experimental — accuracy not yet measured
  • Classified as probably not a substantial claim.

    Interpretationcitation

    Algorithms, human agency and social processes in OLPs are likely to differ due to their business model and how they interact with (platform) workers.

    “algorithms, human agency and social processes in OLPs are likely to differ due to their business model and how they interact with (platform) workers (Gegenhuber et al., 2020;Kuhn & Maleki, 2017;Meijerink & Keegan, 2019;Wood et al., 2019).”
    Quote in the paperSubstantial claim1 of 3 sources checked
    • cites Gegenhuber et al., 2020 source
    • cites Kuhn & Maleki, 2017 source
    • cites Meijerink & Keegan, 2019 source

      The available indexed passages are bibliographic metadata (some labeled Abstract; no page numbers), not discussion of platform practices. Searches for algorithms, human agency, business models, and interactions with platform workers found no passage addressing the claim. (LLM, conf=0.72)

      Experimental — accuracy not yet measured
  • May combine two claims.

    Premisecitation

    OLPs substitute algorithmic HRM for organizational hierarchy and physical oversight to control worker behavior, and need to strike a balance between autonomy and control.

    “For instance, rather than use organizational hierarchy to control employee behavior through physical oversight, OLPs substitute algorithmic HRM and in doing so, need to strike a balance between autonomy and control (Frenken et al., 2020;Meijerink et al., 2021;Wood et al., 2019).”
    Quote in the paperSubstantial claim2 of 3 sources checked
    • cites Frenken et al., 2020 source
    • cites Meijerink et al., 2021 source

      The Introduction describes algorithm-based compensation and other HRM practices that control gig workers, while ‘Institutional complexity of HRM for freelancers’ describes the tension between worker autonomy and control. The paper does not say that algorithmic HRM substitutes for organizational hierarchy or physical oversight; its discussion of the corporation logic instead likens platform control to organizational routines and hierarchy. Page numbers are unavailable in our copy. (LLM, conf=0.84)

      Experimental — accuracy not yet measured
    • cites Wood et al., 2019 source

      The Findings and discussion section says direct supervision of remote gig workers was limited by distance, while platform ratings and rankings provided effective algorithmic control and left workers substantial discretion. It also suggests that extinguishing that discretion would undermine service quality. The paper does not explicitly say platforms need to strike a balance between autonomy and control, so that prescriptive part goes beyond its findings. (LLM, conf=0.82)

      Experimental — accuracy not yet measured
  • May combine two claims.

    Premisecitation

    OLPs rely on opaque HRM algorithms in an attempt to replace HR managers and disguise the control exercised over the behavior of their freelance workforce.

    “Moreover, OLPs rely on opaque HRM algorithms in an attempt to replace HR managers and disguise the control that is exercised over the behavior of their freelance workforce (Meijerink et al., 2021).”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites Meijerink et al., 2021 source

      The Abstract and Implications for theory and practice describe technology-enabled, covert HRM practices that control freelance workers while preserving their freelance status. Limitations and directions for future research says Uber Eats and Deliveroo withheld details of their algorithms. The copy does not say that the algorithms are intended to replace HR managers or that their opacity itself disguises control. (LLM, conf=0.86)

      Experimental — accuracy not yet measured
  • May combine two claims.

    Premisecitation

    In contrast with 'traditional' contexts, platform workers are not supervised by human (line) managers tasked with implementing HRM activities or HR specialists on HR analytics teams.

    “In contrast with 'traditional' contexts, platform workers are not supervised by human (line) managers tasked with implementing HRM activities (Bos-Nehles et al., 2013) or HR specialists on HR analytics teams (Ellmer & Reichl, this issue; Wiblen & Marler, this issue).”
    Quote in the paperSubstantial claim1 of 3 sources checked
    • cites Bos-Nehles et al., 2013 source
    • cites Ellmer & Reichl, this issue

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites Wiblen & Marler, this issue

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Classified as probably not a substantial claim.

    Findingcitation

    The analysis highlights the epistemic practices of boundary spanning, customizing dashboards, and speaking a language of numbers.

    “Their analysis highlights the epistemic practices of boundary spanning, customizing dashboards, and speaking a language of numbers.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Ellmer & Reichel, this issue

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Findingcitation

    Gig workers who work with online labor platforms spend a lot of time trying to converse with humans as well as figuring out how to challenge, resist or game the controls and constraints built into the technology.

    “Gig workers who work with online labor platforms spend a lot of time trying to converse with humans as well as figuring out how to challenge, resist or game the controls and constraints built into the technology.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Waldkirch et al., this issue

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Classified as probably not a substantial claim. May combine two claims.

    Findingcitation

    HR managers see and use HRM algorithms to demonstrate their quantitative and business knowledge, and therefore enhance their credibility and status within the organization.

    “They show how HR managers see and use HRM algorithms to demonstrate their quantitative and business knowledge, and therefore enhance their credibility and status within the organization.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Ellmer & Reichel, this issue

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Findingown data

    From these data, the authors find that HRM activities such as selection, performance management, compensation and employee relations are automated by HRM algorithms.

    “From these data, the authors find that HRM activities such as selection, performance management, compensation and employee relations are automated by HRM algorithms.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Waldkirch et al., this issue

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Classified as probably not a substantial claim.

    Findingcitation

    Taken together, these practices reflect what the authors refer to as epistemic alignment, where members in an HR analytics team align algorithmic output with the way organizational decision-makers perceive business reality.

    “Taken together, these practices reflect what the authors refer to as epistemic alignment, where members in an HR analytics team align algorithmic output with the way organizational decision-makers perceive business reality.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Ellmer & Reichel, this issue

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingcitation

    The final paper provides an example of online labor platforms as a context where algorithmic HRM fully automates HRM decision-making.

    “The final paper in this special issue provides an example of online labor platforms as a context where algorithmic HRM fully automates HRM decision-making.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Waldkirch et al., this issue

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Classified as probably not a substantial claim.

    Premisereasoning

    Digitization by means of sensors and smart devices allows for the real-time collection of digital data that come in large amounts and from a variety of sources.

    “Digitization by means of sensors and smart devices allows for the real-time collection of digital data that come in large amounts and from a variety of sources.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Premisecitation

    Studies into HR analytics, HRM algorithms, and AI deployed in HRM practices tend to use different terms to describe seemingly similar content, leading to a lack of construct clarity that may prevent the scholarly community from building a collective and coherent body of knowledge.

    “Studies into HR analytics ( Marler & Boudreau, 2017;Minbaeva, 2017;Tursunbayeva et al., 2018;Van den Heuvel & Bondarouk et al., 2017 ), HRM algorithms (Cheng & Hackett, 2021;Leicht-Deobald et al., 2019), and artificial intelligence (AI) deployed in HRM practices (Strohmeier & Piazza, 2015;Vrontis et al., 2021), while beginning to coalesce around key issues, tend to use different terms to describe”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Suddaby, 2010 source
  • Classified as probably not a substantial claim.

    Premisecitation

    Algorithmic HRM requires digitization-a process by which information is turned into digital data.

    “As such, algorithmic HRM requires what (Strohmeier, 2020b) refers to as digitization -a process by which information is turned into digital data.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Strohmeier, 2020b source
  • Classified as probably not a substantial claim.

    Interpretationreasoning

    Automation of HRM-related decision-making distinguishes algorithmic HRM from other forms of digital HRM.

    “Accordingly, its first two features (i.e.digital data and use of software algorithms) imply that algorithmic HRM falls within the realm of digital HRM, while the third feature, automation of HRM-related decision-making, distinguishes algorithmic HRM from other forms of digital HRM.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Algorithms process data and by so doing they produce 'information' that can be treated as new knowledge or not.

    “Accordingly, algorithms process data and by so doing they produce”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Pachidi et al., 2021

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Premisecitation

    Software algorithms are (or can be made) opaque to workers, and it may not be entirely clear how these algorithms learn, or the exact source of their learning, and how they add parameters or adjust parameter weights using the data to which they are dynamically adapting.

    “For example, software algorithms are (or can be made) opaque to workers, and it may not be entirely clear how these algorithms learn, or the exact source of their learning, and how they add parameters or adjust parameter weights using the data to which they are dynamically adapting (Burrell, 2016).”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Burrell, 2016 source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    The use of AI in HRM is a specific form of algorithmic HRM.

    “In this sense, the use of AI in HRM is a specific form of algorithmic HRM.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisereasoning

    Software algorithms transform data in an automated and efficient manner.

    “This is where software algorithms come into play for transforming data in an automated and efficient manner.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisereasoning

    For software algorithms to use data, these data need to be presented as binary digits that a computer can read and process.

    “For software algorithms to be able to”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Premisenone given

    Given the sheer size and speed at which they are collected, Big Data are difficult to process efficiently in a manual manner.

    “Given the sheer size and speed at which they are collected, Big Data are difficult to process efficiently in a manual manner.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Research on the ethical issues of HR analytics is still at an early stage and focused mainly on ethical risks such as discrimination, bias, privacy concerns and excessive surveillance.

    “As noted by Tursunbayeva et al. (2021), research on the ethical issues of HR analytics -where HRM algorithms are mostly used for augmenting decision making -is still at an early stage and focused mainly on ethical risks such as discrimination, bias, privacy concerns and excessive surveillance (Tursunbayeva et al., 2021).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Tursunbayeva et al., 2021

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning

    Organizations that 'become digital' do not need to pay attention to balancing autonomy-control tensions that OLPs incorporate into their HRM algorithms.

    “As such, these organizations do not need to pay attention to balancing autonomy-control tensions that OLPs incorporate into their HRM algorithms.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    While almost all organizations today are part of the information technology revolution, most organizations are still in a digitalization process, albeit some at a more advanced stage than others.

    “While almost all organizations today are part of the information technology revolution, most organizations are still in a digitalization process, albeit some at a more advanced stage than others (Strohmeier, 2020b).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Strohmeier, 2020b source
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    Employees may not be directly affected by algorithmic HRM in cases where a human manager and HRM algorithms both interact to enact HRM activities, yet where humans make the final decision.

    “Moreover, employees may not be directly affected by algorithmic HRM in cases where a human manager and HRM algorithms both interact to enact HRM activities, yet where humans make the final decision.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim. May combine two claims.

    Interpretationreasoning

    Actions of workers generate digital data that HRM algorithms process, thereby triggering changes in the materiality of algorithmic HRM.

    “Vice versa, the actions of workers generate digital data that HRM algorithms processes, thereby triggering changes in the materiality of algorithmic HRM.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning

    Algorithmic HRM includes the use of a broad array of digital HRM activities that now goes well beyond the use of descriptive/predictive algorithms that HR analytics scholars frequently study.

    “As these examples show, algorithmic HRM includes the use of a broad array of digital HRM activities that now goes well beyond the use of descriptive/predictive algorithms that HR analytics scholars frequently study.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Interpretationreasoning

    Seen through a socio-material lens, HRM algorithms are performative while triggering changes in social processes.

    “Seen through a socio-material lens, HRM algorithms are performative while triggering changes in social processes.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S4 (based). May combine two claims.

    Interpretationreasoning

    Given the size of most workforces operating on OLPs, the execution of HRM activities by human managers would be too time-consuming and limit platforms' capacity to scale rapidly and perform well.

    “Given the size of most workforces operating on OLPs, the execution of HRM activities by human managers would simply be too time-consuming and limit platforms' capacity to scale rapidly and perform well.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation

    A recent survey of almost 9,000 business and HR leaders shows that the majority of organizations mostly collect worker data for descriptive purposes regarding turnover (82%), salary costs (68%) or workforce composition (53%), while predictive and prescriptive HRM algorithms are rarely used.

    “For instance, a recent survey of almost 9,000 business and HR leaders shows that the majority of the organizations mostly collect worker data for descriptive purposes regarding turnover (82%), salary costs (68%) or workforce composition (53%), while predictive and prescriptive HRM algorithms are rarely used (Deloitte, 2020).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Deloitte, 2020

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Premisecitation

    The gig workers on the Upwork platform are independent contractors and along with its completely digital business model, most of the HRM practices are automated.

    “The gig workers on the Upwork platform are independent contractors and along with its completely digital business model, most of the HRM practices are automated.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Waldkirch et al., this issue

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Premisenone given

    Prescriptive algorithms that automate HRM activities not only forecast what can be done in different scenarios, but also select and execute a course of action without (much) involvement by a human decision maker.

    “Prescriptive algorithms that automate HRM activities not only forecast what can be done in different scenarios, but also select and execute a course of action without (much) involvement by a human decision maker.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Premisecitation

    OLPs work with freelancers whose alternative employment relationship is temporary and transactional, in contrast to most existing organizations where work is performed by employees in open-ended employment relationships.

    “In contrast to most existing organizations in which work is performed by employees who exchange their labor as part of an open-ended employment relationship, OLPs work with freelancers whose alternative employment relationship is temporary and transactional (Prassl, 2018).”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Prassl, 2018

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Premisecitation

    Although the workforce that performs tasks through OLPs generally consists of freelance workers, OLPs also have employees (e.g., software engineers and data specialists) who are responsible for designing the algorithmic HRM activities that automate HRM decisions regarding platform workers.

    “Although the workforce that performs tasks through OLPs generally consists of freelance workers, OLPs also have employees, for example software engineers and data specialists, who are responsible for designing the algorithmic HRM activities that automate HRM decisions regarding platform workers (Kuhn, Meijerink & Keegan, 2021).”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Kuhn, Meijerink & Keegan, 2021 source
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    HR algorithms based on artificial intelligence and machine learning render the performance evaluation of freelancers completely opaque and prevent them from autonomously managing or marketing their capabilities.

    “In this special issue, Waldkirch et al. describe how HR algorithms based on artificial intelligence and machine learning render the performance evaluation of freelancers completely opaque and prevent them from autonomously managing or marketing their capabilities.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Waldkirch et al.

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S4 (based).

    Premisereasoning

    With increasingly sophisticated algorithms, particularly with advances in AI algorithms, some HR decisions are now made without human 'decision-making'.

    “But with increasingly sophisticated algorithms, particularly with advances in AI algorithms, some HR decisions are now made without human”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Premisenone given

    Labor sociologists have shown that the use of prescriptive HRM algorithms enables employers to capture excessive economic value from workers' labor.

    “Labor sociologists have shown how the use of prescriptive HRM algorithms enables employers to capture excessive economic value from workers' labor.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisereasoning

    HRM algorithms can both automate and augment HRM decision making.

    “Put differently, HRM algorithms can both automate and augment HRM decision making.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S4 (based).

    Interpretationreasoning

    Organizations that 'become digital' are more likely to have conventional employment contracts along with managerial oversight as the primary control mechanism.

    “In contrast, organizations that 'become digital' are more likely to have conventional employment contracts along with managerial oversights that serves that the primary control mechanism.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    Human agency and social processes in OLPs are likely to differ due to their business model and how they interact with (platform) workers.

    “Besides differing in the material agency of HRM algorithms, human agency and social processes in OLPs are likely to differ due to their business model and how they interact with (platform) workers”
    Quote in the paperNot a substantial claim
42 of 42
  • The paper relies on this without support.

    Human decision makers are involved in designing prescriptive algorithms.

    “We acknowledge that human decision makers are involved in designing prescriptive algorithms and that prescriptive algorithms often rely on digital data that that is generated by humans.”
  • The paper relies on this without support.

    Prescriptive algorithms often rely on digital data that is generated by humans.

    “We acknowledge that human decision makers are involved in designing prescriptive algorithms and that prescriptive algorithms often rely on digital data that that is generated by humans.”
2 of 2

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

Each contradiction between two passages listed here was confirmed by an independent check.

  • Third paper's coauthor is named inconsistently

    Minor

    The overview names the third paper's coauthor as Reichel, but later attributes that paper's contribution to Reichl.

1 of 1

Cites

Flagged first, then by citations

Research works printed but not linked: 6

  1. Aloisi A., 2016, Comparative Labor Law & Policy Journal, 37, 653
  2. Cappelli P., 2017, Harvard Business Review, 2
  3. Ellmer M., 2015, Momentum Quarterly, 4, 174
  4. Newlands G., 2020, Organization Studies, 1
  5. Parry E., 2014, Employee Relations, 36
  6. Rosenblat A., 2016, International Journal of Communication, 10, 3758

Cited by

Sorted by citations

Authors
Meijerink, J., Boons, M., Keegan, A., & Marler, J.
Affiliations
  • University of Twente (NL)
  • Vrije Universiteit Amsterdam (NL)
  • University College Dublin (IE)
  • State University of New York (US)
Corresponding author
Meijerink, Jeroen
Venue
The International Journal of Human Resource Management
Published
2021-05-13
Volume
32
Issue
12
Pages
2545-2562
ISSN
  • 0958-5192 (ISSN-L)
  • 1466-4399
OpenAlex
W3163237151
Cited by
267
References
47
Citations by year
2026: 92 · 2025: 59 · 2024: 68 · 2023: 29 · 2022: 17 · 2021: 2
Type
journal article
Language
en
Open access
Locations
  • The International Journal of Human Resource Management (publishedVersion, cc-by-nc-nd)
  • VU Research Portal (publishedVersion, other-oa)
  • University of Twente Research Information (publishedVersion, cc-by-nc-nd)
  • Research Repository UCD (University College Dublin) (acceptedVersion, cc-by-nc-nd)
  • University of Twente Research Information (submittedVersion, cc-by-nc-nd)
  • Data Archiving and Networked Services (DANS) (submittedVersion, other-oa)
Topics
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › AI and HR Technologies
  • Social Sciences › Safety Research › Ethics and Social Impacts of AI
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employer Branding and e-HRM
Keywords
digital HRM, algorithmic surveillance, HR analytics, artificial intelligence in HR, employee monitoring

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Claims read by deepseek-v4.1-flash under definition version 3 (extract-v3) on 2026-11-03.

Classified by jev-1.13-20260917 (gold-guideline-v0.2) on 2026-11-03.

Cited sources are checked by gpt-6-sol.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

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