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Cited by 116Health Literacy and Information AccessibilityPatient-Provider Communication in HealthcareHealth, Technology, Consumer Behavior

The DOI matches its Crossref record; 42 of the 42 references it cites were found in a registry or an index.

Digital Natives Versus Digital Immigrants: Influence of Online Health Information Seeking on the Doctor–Patient Relationship

Haluza, Daniela, Naszay, Marlene, Stockinger, Andreas, Jungwirth, David·2017·Health Communication
DOI 10.1080/10410236.2016.1220044
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Abstract

Ubiquitous Internet access currently revolutionizes the way people acquire information by creating a complex, worldwide information network. The impact of Internet use on the doctor-patient relationship is a moving target that varies across sociodemographic strata and nations. To increase scientific knowledge on the patient-Web-physician triangle in Austria, this study reports findings regarding prevailing online health information-seeking behavior and the respective impact on doctor-patient interactions among a nonprobability convenience sample of Internet users. To investigate digital age group-specific influences, we analyzed whether digital natives and digital immigrants differed in their perspectives. The questionnaire-based online survey collected sociodemographic data and online health information-seeking behavior from a sample of 562 respondents (59% females, mean age 37 ± 15 years, 54% digital natives). Most respondents (79%) referred to the Internet to seek health information, making it the most commonly used source for health information, even more prevalent then the doctor. We found similar predictors for using the Internet as a source for health-related information across digital age groups. Thus, the overall generational gap seems to be small among regular Internet users in Austria. However, study participants expressed a rather skeptical attitude toward electronic exchange of health data between health care professionals and patients, as well as toward reliability of online health information. To improve adoption of electronic doctor-patient communication and patient empowerment, public education and awareness programs are required to promote consumer-centered health care provision and patient empowerment.

Overview

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Crossref · 10.1080/10410236.2016.1220044

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42 of 42 references verified0 citation errors · 0 not checkable

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Citations

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Research works printed but not linked: 2

  1. Palfrey J., 2008, Born digital
  2. Schmidt-Kaehler S., 2004, Patienteninformation online

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Metadata

Authors
Haluza, D., Naszay, M., Stockinger, A., & Jungwirth, D.
Affiliations
Medical University of Vienna (AT)
Corresponding author
Haluza, Daniela
ORCID
Venue
Health Communication
Publisher
Informa UK Limited
Published
2016-10-06
Volume
32
Issue
11
Pages
1342-1349
ISSN
  • 1041-0236 (ISSN-L)
  • 1532-7027
DOI
10.1080/10410236.2016.1220044
OpenAlex
W2528364604
Cited by
116
References
42
Citations by year
2026: 7 · 2025: 13 · 2024: 10 · 2023: 8 · 2022: 13 · 2021: 15 · 2020: 24 · 2019: 18 · 2018: 6 · 2017: 2
FWCI
16.13
Type
journal article
Language
en
Open access
closed
Locations
  • Health Communication (publishedVersion)
  • PubMed (publishedVersion)
Topics
  • Health Sciences › Health Professions › General Health Professions › Health Literacy and Information Accessibility
  • Health Sciences › Health Professions › General Health Professions › Patient-Provider Communication in Healthcare
  • Health Sciences › Health Professions › Health Information Management › Health, Technology, Consumer Behavior
Keywords
online health information seeking, physician-patient relationship, digital natives, digital immigrants, generational differences, internet use, patient empowerment, trust in online health information, Austria
MeSH terms
Adult, Age Factors, Austria, Female, Humans, Male, Physician-Patient Relations, Surveys and Questionnaires, Socioeconomic Factors, Health Behavior, Internet, Population Groups, Information Seeking Behavior

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