eHealth and telemedicine: Practices and beliefs among healthcare professionals and medical students at a medical university
Open accessAbstract
Digitalization affects almost every aspect of modern daily life including healthcare delivery. Successful adoption and sustainable integration of information technology-based eHealth and telemedicine concepts in clinical practice depend on constant evaluation of end user needs, proficiencies, and preferences. We therefore assessed how current and future healthcare professionals perceived health technology solutions and whether their perceptions differed. We conducted an online survey among a purposive sample of employees and students at the Medical University of Vienna, Austria. The structured questionnaire collected self-reported practices and beliefs in the context of eHealth and telemedicine among 905 participants (59.0% females), of which 48.4% were employees and 51.6% were students. Participants expressed moderate knowledge of eHealth and telemedicine concepts with higher levels among employees compared to students (both: p<0.05). Compared to employees, students were less convinced that online health information improves patient knowledge (p<0.001), but were more optimistic that telemedicine reduces healthcare costs (p<0.05). Participants doubted that telemedicine services would enhance the doctor-patient relationship and raised concerns regarding data security and privacy issues. Accordingly, quantitative context analysis of free text comments revealed that the four most frequently mentioned themes were related to issues concerning data privacy and security, questions of responsibility, doctor-patient interaction, and reliability of information. This study provides valuable insights into how current and future healthcare professionals differ in their perceptions regarding eHealth and telemedicine. These findings raise awareness of the need to bridge the gap between digital age groups and professional groups, especially in clinical healthcare delivery in a clocked-through, strenuous academic setting as found at a medical university.
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From HCPs' point of view, a barrier toward telemonitoring is concerns with data protection.
“From the HCPs point of view, barriers toward this technology focus on the concerns with data protection, and on worries that telemonitoring may disrupt patient-doctor interaction. [11]”
From Use of telemonitoring in patient self-management of chronic disease: a qualitative meta-synthesis (2023) · cites this paper as [11]
From HCPs' point of view, a barrier toward telemonitoring is worries that telemonitoring may disrupt patient-doctor interaction.
“From the HCPs point of view, barriers toward this technology focus on the concerns with data protection, and on worries that telemonitoring may disrupt patient-doctor interaction. [11]”
From Use of telemonitoring in patient self-management of chronic disease: a qualitative meta-synthesis (2023) · cites this paper as [11]
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- Authors
- Wernhart, A., Gahbauer, S., & Haluza, D.
- Affiliations
- Medical University of Vienna (AT)
- Corresponding author
- Haluza, Daniela
- Venue
- PLOS ONE
- Publisher
- Public Library of Science (PLoS)
- Published
- 2019-02-28
- Volume
- 14
- Issue
- 2
- Pages
- e0213067
- ISSN
- 1932-6203 (ISSN-L)
- PMC
- PMC6394957
- OpenAlex
- W2915962190
- Cited by
- 152
- References
- 51
- Citations by year
- 2026: 13 · 2025: 13 · 2024: 21 · 2023: 27 · 2022: 35 · 2021: 20 · 2020: 18 · 2019: 5
- FWCI
- 17.95
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- Locations
- PLoS ONE (publishedVersion, cc-by)
- Europe PMC (PubMed Central) (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Figshare (submittedVersion, cc-by)
- Funders
- Universität Wien
- Medizinische Universität Wien
- Topics
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
- Health Sciences › Health Professions › Health Information Management › Electronic Health Records Systems
- Health Sciences › Health Professions › General Health Professions › Health Literacy and Information Accessibility
- Keywords
- e-health, telemedicine, healthcare professionals' perceptions, medical students, digitalization of healthcare, data privacy and security, physician-patient relationship, online health information, health care costs, information reliability, generational differences in technology use, medical university employees
- MeSH terms
- Adult, Attitude of Health Personnel, Austria, Cross-Sectional Studies, Female, Health Personnel, Humans, Health Knowledge, Attitudes, Practice, Male, Middle Aged, Physician-Patient Relations, Surveys and Questionnaires, Students, Medical, Universities, Telemedicine, Young Adult
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