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Perceived E-Readiness Factors in E-Commerce Adoption: An Empirical Investigation in a Developing Country
Abstract
This study explores the factors that affect e-commerce adoption in a developing country. It proposes a research model, based on perceived organizational e-readiness (POER) and perceived environmental e-readiness (PEER), that encompasses innovational, managerial, organizational, and environmental characteristics as determinants of e-commerce adoption and institutionalization. Based on survey data from 150 businesses in South Africa, it finds that initial e-commerce adoption is explained more by POER than by PEER, but PEER factors and POER commitment and governance variables explain the extent of institutionalization of e-commerce. The model links e-readiness to e-commerce adoption and suggests that a combination of PEER and POER factors affect e-commerce adoption. By implication, a multilevel model is essential to explicate the diffusion of e-commerce in developing countries. The results indicate that firms in developing countries should pay attention to both organizational and environmental considerations when making e-commerce adoption decisions. They also imply that investment in infrastructure development by governments and other agencies should go hand-in-hand with schemes for business development and managerial improvement at the organizational level.
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“However, literature commonly describes adoption and readiness only as two vaguely related concepts.”
From Ready or not, AI comes—an interview study of organizational AI readiness factors (2021) · cites this paper as Molla and Licker 2005
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“Integrative work to unveil their interdependencies is rare (Molla and Licker 2005).”
From Ready or not, AI comes—an interview study of organizational AI readiness factors (2021) · cites this paper as Molla and Licker 2005
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Metadata
- Authors
- Molla, A., & Licker, P. S.
- Affiliations
- University of Manchester (GB)
- Oakland University (US)
- ORCID
- Molla, Alemayehu
- Venue
- International Journal of Electronic Commerce
- Publisher
- Informa UK Limited
- Published
- 2005-10
- Volume
- 10
- Issue
- 1
- Pages
- 83-110
- ISSN
- 1086-4415 (ISSN-L)
- 1557-9301
- OpenAlex
- W2107827820
- Cited by
- 429
- References
- 69
- Citations by year
- 2026: 5 · 2025: 10 · 2024: 13 · 2023: 20 · 2022: 20 · 2021: 22 · 2020: 29 · 2019: 22 · 2018: 24 · 2017: 25 · 2016: 22 · 2015: 31 · 2014: 28 · 2013: 27 · 2012: 24
- FWCI
- 27.59
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- International Journal of Electronic Commerce (publishedVersion)
- RMIT Research Repository (RMIT University Library) (submittedVersion)
- Figshare (submittedVersion)
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Business, Management and Accounting › Business and International Management › E-commerce and Technology Innovations
- Social Sciences › Decision Sciences › Management Science and Operations Research › Innovation Diffusion and Forecasting
- Keywords
- e-commerce adoption, e-readiness, developing countries, organizational commitment, governance, multilevel models, South Africa
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