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Cited by 201

The DOI matches its Crossref record; 10 of the 10 references it cites were found in a registry or an index.

Measuring trust in teams: Development and validation of a multifaceted measure of formative and reflective indicators of team trust

Costa, Ana Cristina, Anderson, Neil·2011·European Journal of Work and Organizational Psychology
DOI 10.1080/13594320903272083
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Abstract

This article describes the development and validation of a multidimensional instrument designed to measure trust within teams. Trust is conceptualized as a latent variable resulting from distinct but related (formative) indicators, i.e., propensity to trust and perceived trustworthiness, which lead to (reflective) indicators, i.e., behaviours cooperation and monitoring between team members. The instrument was tested in two different samples. The first sample included 98 hospital professionals (14 teams) and provided data for the exploratory factor analysis of this instrument (Study 1). The second sample included responses from 112 teams (395 individuals) from three social-care institutions and was used to apply confirmatory factor analysis (Study 2). Data attesting to the underlying factor structure, internal homogeneity, construct validity, and consensual power of agreement within teams and discriminant power across teams of the instrument are presented. The final 21-item, four-factor version of this measure demonstrates good psychometric properties, with acceptable levels of reliability and validity. We conclude that the scales form a parsimonious, valid, and efficient instrument to assess trust in teams. Potential applications of this measure in research and practice are described and the implications of these findings for future research are discussed.

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Metadata

Authors
Costa, A. C., & Anderson, N.
Venue
European Journal of Work and Organizational Psychology
Publisher
Informa UK Limited
Published
2011-02
Volume
20
Issue
1
Pages
119-154
ISSN
  • 1359-432X (ISSN-L)
  • 1464-0643
DOI
10.1080/13594320903272083
OpenAlex
W2061626555
Cited by
201
References
10
FWCI
5.05
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Measuring trust in teams: Development and validation of a multifaceted measure of formative and reflective indicators of team trust. https://app.cochat.ai/papers/10.1080/13594320903272083
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Costa, A. C., & Anderson, N. (2011). Measuring trust in teams: Development and validation of a multifaceted measure of formative and reflective indicators of team trust. European Journal of Work and Organizational Psychology. https://doi.org/10.1080/13594320903272083

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Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.