Student or educator? Sign up with your school email and get 6 months of Pro free.
CoChat
Sign Up
Cited by 63

The DOI matches its Crossref record; 27 of the 27 references it cites were found in a registry or an index.

Information overload: context and causes

Allen, David, Wilson, T. D.·2003·The New Review of Information Behaviour Research
DOI 10.1080/14716310310001631426
Open this paper in CoChat — free account

Abstract

This paper present interim results on a research project on information management issues within the UK telecommunication and financial sectors. The specific focus of the paper is information overload. Our research, although at an early stage when this paper was written, suggests that organizational climate may play a significant role in influencing the degree to which human information behaviour moves from being beneficial to the organization to creating overload. We argue that there is a recursive relationship between climate and culture and illustrate our arguments with data from one of our case study organizations: a large multi-national bank. Here a climate of mistrust reinforced a culture of ‘risk avoidance’. We describe the antecedents of these elements of the work organization and their influence on information behaviour.

Overview

Integrity signals

Registry

Crossref · 10.1080/14716310310001631426

Cites

27 of 27 references verified0 citation errors · 0 not checkable

Statistics

Recomputing p-values needs the paper’s full text.

Verification

Claims the paper makes

This paper’s full text isn’t openly available, so its claims and self-check weren’t run. The registry and citation checks still apply.

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Citations

Cites

Show all 27 references

Research works printed but not linked: 7

  1. Marchand D.A., 1990, Information Management Review, 5, 23
  2. Davenport T. Information ecology: why technology is not enough for success in the information age Oxford University Press: New York, NY 1997
  3. Marcusohn L.M., 1995, Swedish Library Research, 3, 25
  4. Tidline T.J., 1999, Library Trends, 47, 485
  5. MULLICH, J. Standing firm against the information push: data overload dissuades companies from deploying push applications. Internet Week with LANTimes Online, 15(3), 1998, http://www.lantimes.com/98/98feb/802a039b.html [accessed 22 July 2003].
  6. ALLEN, D. K. Information strategy formation in higher education institutions. Unpublished Ph.D. thesis, University of Sheffield, 2000.
  7. JENKINS, C. P. Downsizing or dumbsizing? The restructuring of corporate America. BYU Magazine Online , 51(1), 1997, http://magazine.byu.edu/bym/1997/97spring/downsizing.html [accessed 22 July 2003].

Cited by

See all 63

Metadata

Authors
Allen, D., & Wilson, T. D.
Venue
The New Review of Information Behaviour Research
Publisher
Informa UK Limited
Published
2003-12
Volume
4
Issue
1
Pages
31-44
ISSN
  • 1471-6313
  • 1740-7877
DOI
10.1080/14716310310001631426
Cited by
63
References
27
Language
en

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review

How to cite

Cite CoChat for the checks on this page, and the paper for its own findings.

This page
CoChat. (2026). Citation check: Information overload: context and causes. https://app.cochat.ai/papers/10.1080/14716310310001631426
The paper
Allen, D., & Wilson, T. D. (2003). Information overload: context and causes. The New Review of Information Behaviour Research. https://doi.org/10.1080/14716310310001631426

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.