The DOI matches its Crossref record; 3 of the 3 references it cites were found in a registry or an index.
Motivations and Antecedents of Consumer Engagement With Brand Pages on Social Networking Sites
Abstract
Brand pages on social networking sites (SNSs) have become the key platform where consumers interact with brands. This study explored the types of consumer engagement with brand pages on Facebook as well as the motivations and antecedents that drive such engagement. Given the participatory and communal nature of SNSs, this study focused on the effects of social media dependency and three social relationship factors, including parasocial interaction, perceived source credibility, and community identification on consumer engagement with Facebook brand pages. A web survey was conducted to understand the motivations and antecedents of consumer engagement. The results confirm that, with the exception of perceived credibility, relationship-oriented factors played a significant role in inducing consumer engagement on SNSs.
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Cites
Mass Communication and Para-Social Interaction
Horton, D., & Richard Wohl, R. (1956) · Psychiatry · doi:10.1080/00332747.1956.11023049 · Cited by 4,380
The Uses-and-Gratifications Perspective of Media Effects
(2002) · Media Effects · doi:10.4324/9781410602428-24 · Cited by 882
Greenwood, D. N., & Long, C. R. (2011) · Communication Research · doi:10.1177/0093650210362687 · Cited by 142
Cited by
Yuan, S., & Lou, C. (2020) · Journal of Interactive Advertising · doi:10.1080/15252019.2020.1769514 · Cited by 543
Enhancing consumer engagement in e-commerce live streaming via relational bonds.
Hu, M., & Chaudhry, S. S. (2020) · Internet Research · doi:10.1108/intr-03-2019-0082 · Cited by 539
Lou, C. (2022) · Journal of Advertising · doi:10.1080/00913367.2021.1880345 · Cited by 455
Customer engagement and social media: Revisiting the past to inform the future
Lim, W. M., & Rasul, T. (2022) · Journal of Business Research · doi:10.1016/j.jbusres.2022.04.068 · Cited by 427
Influence of Facebook brand-page posts on online engagement
Luarn, P., Lin, Y.-F., & Chiu, Y.-P. (2015) · Online Information Review · doi:10.1108/oir-01-2015-0029 · Cited by 370
Metadata
- Authors
- Tsai, W.-H. S., & Men, L. R.
- Venue
- Journal of Interactive Advertising
- Publisher
- Informa UK Limited
- Published
- 2013-07-03
- Volume
- 13
- Issue
- 2
- Pages
- 76-87
- ISSN
- 1525-2019 (ISSN-L)
- OpenAlex
- W1974413141
- Cited by
- 550
- References
- 3
- FWCI
- 55.64
- Type
- journal article
- Language
- en
- Open access
- closed
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- Tsai, W.-H. S., & Men, L. R. (2013). Motivations and Antecedents of Consumer Engagement With Brand Pages on Social Networking Sites. Journal of Interactive Advertising. https://doi.org/10.1080/15252019.2013.826549
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.