Cited by 64Privacy, Security, and Data ProtectionEthics and Social Impacts of AICOVID-19 Digital Contact Tracing

Cashless China: Securitization of everyday life through Alipay’s social credit system—Sesame Credit

Chong, Gladys Pak Lei·2019·Chinese Journal of Communication

Abstract

This study on Alipay’s social credit system, Sesame Credit, examines the governmental practices that have evolved in the platform economy. Credit has grown exponentially in importance in post-socialist, consumption-driven China. Sesame Credit’s unique and massive consumer database is used to evaluate users’ credit trustworthiness. The social credit system formulated by Alipay aligns with the state’s long tradition of guiding and monitoring the population’s behavior. Diverging from earlier communist-style posters and banners as well as propaganda-style slogans, Alipay adapts, appropriates, and transforms technological trends by appealing to subjects’ self-interest. Alipay de-politicizes the system through gamified features and a loyalty-rewards program of rules, rewards, and penalties. Combining ethnographic observations and in-depth interviews with 39 young Chinese people in Beijing, this study examines the users’ perspectives, which have been significantly overlooked in examinations of corporate and state surveillance in the Chinese context. This article argues that market actors, such as Alibaba and Ant Financial, create interests, needs, and dependency among user–subjects by both responding to the pre-existing socio-economic desires for security, trust, and good government, and by navigating the socio-cultural and political conditions of privacy and surveillance practices in contemporary China.

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Registry

Crossref · 10.1080/17544750.2019.1583261

Cites

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  • Private social credit systems such as Ant Financial's Sesame Credit reward consumers for economic and social relationships and behavior, and they legitimize social credit systems more generally.

    “For instance, private social credit systems such as Ant Financial’s Sesame Credit reward consumers for economic and social relationships and behavior, and they legitimize social credit systems more generally (104).”

    From Physical and virtual repertoires of contention (2022) · cites this paper as [104]

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Authors
Chong, G. P. L.
Affiliations
Hong Kong Baptist University (HK)
Corresponding author
Chong, Gladys Pak Lei
Venue
Chinese Journal of Communication
Published
2019-03-12
Volume
12
Issue
3
Pages
290-307
ISSN
  • 1754-4750 (ISSN-L)
  • 1754-4769
OpenAlex
W2921298364
Cited by
64
References
31
Citations by year
2026: 2 · 2025: 3 · 2024: 8 · 2023: 7 · 2022: 8 · 2021: 8 · 2020: 27 · 2019: 1
FWCI
22.15
Type
journal article
Language
en
Open access
closed
Locations
Chinese Journal of Communication (publishedVersion)
Funders
  • Hong Kong Research Grants Council
  • Hong Kong Baptist University (FRGI/16-17/053)
Topics
  • Social Sciences › Sociology and Political Science › Privacy, Security, and Data Protection
  • Social Sciences › Safety Research › Ethics and Social Impacts of AI
  • Physical Sciences › Computer Science › Information Systems › COVID-19 Digital Contact Tracing
Keywords
Alipay, social credit system, cashless society, platform economy, credit scoring, surveillance, gamification, loyalty rewards, user trust, privacy, Ant Financial, Alibaba, consumer behavior, post-socialist China, user perspective

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