The DOI matches its Crossref record.
Consumer Tipping: A Cross-Country Study
Abstract
Tipping differs from most economic transactions in that consumers who tip are paying a nonobligatory amount for a service that has already been received. Academic research on this unique yet pervasive consumer behavior has focused on the determinants of individuals' tipping decisions. Little attention has been directed at macrolevel issues such as cross-country differences in tipping practices and norms. This article addresses this deficiency by presenting and testing the theory that crosscountry differences in the prevalence of tipping reflect cross-country differences in values. Results of the study generally support the theory.
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Citations
Cited by
Steenkamp, J.-B. E. M., ter Hofstede, F., & Wedel, M. (1999) · Journal of Marketing · doi:10.2307/1251945 · Cited by 1,282
A cross-cultural study of interpersonal information exchange
Dawar, N., Parker, P. M., & Price, L. J. (1996) · Journal of International Business Studies · doi:10.1057/palgrave.jibs.8490142 · Cited by 276
Reimann, M., Lünemann, U. F., & Chase, R. B. (2008) · Journal of Service Research · doi:10.1177/1094670508319093 · Cited by 191
Guo, Y., Bao, Y., Stuart, B. J., & Le‐Nguyen, K. (2018) · Information Systems Journal · doi:10.1111/isj.12144 · Cited by 127
Leng, C. Y., & Botelho, D. (2010) · BAR - Brazilian Administration Review · doi:10.1590/s1807-76922010000300004 · Cited by 60
Metadata
- Authors
- Lynn, M., Zinkhan, G. M., & Harris, J.
- Venue
- Journal of Consumer Research
- Publisher
- Oxford University Press (OUP)
- Published
- 1993-12
- Volume
- 20
- Issue
- 3
- Pages
- 478
- ISSN
- 0093-5301 (ISSN-L)
- 1537-5277
- OpenAlex
- W2063859315
- Cited by
- 303
- References
- 0
- FWCI
- 26.61
- Type
- journal article
- Language
- en
- Open access
- closed
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
