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Interviews by Telephone and in Person: Quality of Responses and Field Performance
Abstract
A small carefully controlled field experiment tests the effects of alternative interviewing strategies on the quality of responses and on field performance. Measures include ability to answer complex knowledge and attitudinal items, response validity, and willingness and consistency in providing personal information. Field performance is assessed by examining differential length of the interview, number of contacts required, suitable times for interviewing, respondent preferences for interview strategy, and interviewer effects.
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Citations
Cited by
Methods of coping with social desirability bias: A review
Nederhof, A. J. (1985) · European Journal of Social Psychology · doi:10.1002/ejsp.2420150303 · Cited by 2,340
Catania, J. A., Gibson, D. R., Chitwood, D. D., & Coates, T. J. (1990) · Psychological Bulletin · doi:10.1037/0033-2909.108.3.339 · Cited by 956
Telephone versus Face-to-Face Interviewing of National Probability Samples with Long Questionnaires
Holbrook, A. L., Green, M. C., & Krosnick, J. A. (2003) · Public Opinion Quarterly · doi:10.1086/346010 · Cited by 916
A Quantitative Review of Research Design Effects on Response Rates to Questionnaires
Yu, J., & Cooper, H. (1983) · Journal of Marketing Research · doi:10.2307/3151410 · Cited by 706
McHorney, C. A., Kosinski, M., & Ware, J. E. (1994) · Medical Care · doi:10.1097/00005650-199406000-00002 · Cited by 608
Metadata
- Authors
- Rogers, T. F.
- Venue
- Public Opinion Quarterly
- Publisher
- Oxford University Press (OUP)
- Published
- 1976-03-01
- Volume
- 40
- Issue
- 1
- Pages
- 51-65
- ISSN
- 0033-362X (ISSN-L)
- 1537-5331
- OpenAlex
- W1984076839
- Cited by
- 195
- References
- 0
- FWCI
- 25.03
- Type
- journal article
- Language
- en
- Open access
- closed
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- CoChat. (2026). Citation check: Interviews by Telephone and in Person: Quality of Responses and Field Performance. https://app.cochat.ai/papers/10.1086/268267
- The paper
- Rogers, T. F. (1976). Interviews by Telephone and in Person: Quality of Responses and Field Performance. Public Opinion Quarterly. https://doi.org/10.1086/268267
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.