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Cited by 528

The DOI matches its Crossref record; 4 of the 4 references it cites were found in a registry or an index.

The Influence of Task Complexity on Consumer Choice: A Latent Class Model of Decision Strategy Switching

Swait, Joffre, Adamowicz, Wiktor·2001·Journal of Consumer Research

Abstract

The literature indicating that person-, context-, and task-specific factors cause consumers to utilize different decision strategies has generally failed to affect the specification of choice models used by practitioners and academics alike, who still tend to assume an utility maximizing, omniscient, indefatigable consumer. This article (1) introduces decision strategy selection, within a maintained compensatory framework, into aggregate choice models via latent classes, which arise because of task complexity; (2) it demonstrates that within an experimental choice task, the model reflects changing aggregate preferences as choice complexity changes and as the task progresses. The import of these findings for current practice, model interpretation, and future research needs is examined.

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Crossref · 10.1086/321952

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Metadata

Authors
Swait, J., & Adamowicz, W.
Venue
Journal of Consumer Research
Published
2001-06
Volume
28
Issue
1
Pages
135-148
ISSN
  • 0093-5301 (ISSN-L)
  • 1537-5277
OpenAlex
W2177557676
Cited by
528
References
4
FWCI
7.20
Type
journal article
Language
en
Open access
closed

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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.