Telepsychiatry Services for Korean Immigrants
Open accessAbstract
Asian Americans often face cultural and language barriers when obtaining mental health treatment. With the small number of Asian mental health providers, it is difficult to ensure the linguistic and ethnic matching of providers and patients. Telepsychiatry holds great promise to address the unique needs of Asian Americans. We developed a project to establish telepsychiatry services that connect Korean mental health patients in Georgia with a linguistically and culturally competent psychiatrist in California and assessed the level of acceptability of psychiatric treatment via real-time teleconferencing among these patients. Upon the completion of the program, 16 patients (5 men, 11 women) completed a questionnaire that measured their acceptability of the telepsychiatry service. The findings indicate a high level of acceptance of the program among Korean patients. The quantitative and qualitative data show that they especially appreciated the cultural sensitivity of the consultation and the comfortable interaction with the provider. However, challenges such as technical issues of teleconferencing may negatively affect the quality of the clinical interaction. Our study expands the knowledge base regarding the acceptability of such services to a population that experiences disparities in mental health care. Future research should extend telepsychiatry services to other Asian population groups that experience lower access to mental health services.
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
When an intervention was used as part of ongoing in-person therapy, the way therapists used or were willing to use it influenced participants' engagement.
“If an intervention was used as part of ongoing in-person therapy, the way that therapists used or were willing to use an intervention influenced participants’ engagement with an intervention [84,103,127,150,169,212,243].”
From Barriers to and facilitators of user engagement with digital mental health interventions: Systematic review (2021) · cites this paper as [212]
In the Results (page unavailable), patients said they liked the provider’s attitude, while some reported difficulty establishing rapport during video interviews. These findings connect provider interaction with patients’ experience, but the paper does not examine an intervention used within ongoing in-person therapy or whether therapists’ use or willingness to use it influenced engagement. (LLM, conf=0.76)
Experimental — accuracy not yet measured
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Cites
The Impact of Medical Interpreter Services on the Quality of Health Care: A Systematic Review
Flores, G. (2005) · Medical Care Research and Review · doi:10.1177/1077558705275416 · Cited by 1,676 · see citing works
Mental Health Issues for Asian Americans
Lin, K., & Cheung, F. (1999) · Psychiatric Services · doi:10.1176/ps.50.6.774 · Cited by 351 · see citing works
Return rates and outcomes from ethnicity-specific mental health programs in Los Angeles.
Takeuchi, D. T., Sue, S., & Yeh, M. W. (1995) · American Journal of Public Health · doi:10.2105/ajph.85.5.638 · Cited by 286 · see citing works
Cooper, L., & Powe, N. (2004) · doi:10.13016/xfcu-rh1z · Cited by 264 · see citing works
Confronting critical health issues of Asian and Pacific Islander Americans
Zane, N. W. S., Takeuchi, D. T., & Young, K. N. J. (1994) · Medical Entomology and Zoology · Cited by 220 · see citing works
Bauer, A. M., Chen, C.-N., & Alegría, M. (2010) · Medical Care · doi:10.1097/mlr.0b013e3181f80749 · Cited by 168 · see citing works
Barriers to Access to Mental Health Services for Ethnic Seniors: The Toronto Study
Sadavoy, J., Meier, R., & Ong, A. Y. M. (2004) · The Canadian Journal of Psychiatry · doi:10.1177/070674370404900307 · Cited by 161 · see citing works
Client satisfaction in a feasibility study comparing face-to-face interviews with telepsychiatry
Bishop, J., O’Reilly, R. L., Maddox, K. E. J., & Hutchinson, L. (2002) · Journal of Telemedicine and Telecare · doi:10.1258/135763302320272185 · Cited by 101 · see citing works
Health Care Access and Utilization Among US-Born and Foreign-Born Asian Americans
Ye, J., Mack, D., Fry-Johnson, Y. W., & Parker, K. L. (2011) · Journal of Immigrant and Minority Health · doi:10.1007/s10903-011-9543-9 · Cited by 91 · see citing works
Self-citationFeasibility and Effectiveness of Telepsychiatry Services for Chinese Immigrants in a Nursing Home
Yeung, A., Johnson, D. P., Trinh, N., Weng, W.-C., Kvedar, J. C., & D, M. F. M. (2009) · Telemedicine Journal and e-Health · doi:10.1089/tmj.2008.0138 · Cited by 50 · see citing works
Flagged first, then by citations
1 of the 11 references couldn’t be matched to a known paper.
Research works printed but not linked: 1
- [11]Mucic D. Telepsychiatry pilot-project in Denmark: Videoconference by distance by ethnic specialists to immigrants/refugees. World Cultural Psychiatry Res Rev. 2007;(Jan):3–9. [Google Scholar]
Cited by
Sorted by citations
Borghouts, J., Eikey, E., Mark, G., De Leon, C., Schueller, S. M., Schneider, M., Stadnick, N., Zheng, K., Mukamel, D., & Sorkin, D. H. (2021) · Journal of Medical Internet Research · doi:10.2196/24387 · Cited by 1,069 · see citing works
“The primary barrier to engagement noted in 25 studies was users’ experience of technical issues [44,50,80,92,100,103,118, 129,138,155,172,179,185,195,205,208,212-220], such as a mobile app crashing and shutting down unexpectedly; in 3 studies, participants did not have the resources required to use an intervention [17…”
BackgroundMethodThe Effectiveness of Telemental Health: A 2013 Review
Hilty, D. M., Ferrer, D. C., Parish, M. B., Johnston, B., Callahan, E. J., & Yellowlees, P. M. (2013) · Telemedicine and e-Health · doi:10.1089/tmj.2013.0075 · Cited by 1,048 · see citing works
Review of key telepsychiatry outcomes
Hubley, S., Lynch, S. B., Schneck, C., Thomas, M., & Shore, J. (2016) · World Journal of Psychiatry · doi:10.5498/wjp.v6.i2.269 · Cited by 492 · see citing works
Handtke, O., Schilgen, B., & Mösko, M. (2019) · PLoS ONE · doi:10.1371/journal.pone.0219971 · Cited by 288 · see citing works
Whitehead, L., Talevski, J., Fatehi, F., & Beauchamp, A. (2023) · Journal of Medical Internet Research · doi:10.2196/42719 · Cited by 274 · see citing works
Berardi, C., Antonini, M., Jordan, Z., Wechtler, H., Paolucci, F., & Hinwood, M. (2024) · BMC Health Services Research · doi:10.1186/s12913-023-10536-1 · Cited by 175 · see citing works
Myers, K., Nelson, E.-L., Rabinowitz, T., Hilty, D., Baker, D., Barnwell, S. S., Boyce, G., Bufka, L. F., Cain, S., Chui, L., et al. (2017) · Telemedicine and e-Health · doi:10.1089/tmj.2017.0177 · Cited by 192 · see citing works
Ramos, G., & Chavira, D. A. (2022) · Cognitive and Behavioral Practice · doi:10.1016/j.cbpra.2019.10.004 · Cited by 143 · see citing works
Bulkes, N. Z., Davis, K. E., Kay, B., & Riemann, B. C. (2021) · Journal of Psychiatric Research · doi:10.1016/j.jpsychires.2021.11.003 · Cited by 119 · see citing works
EPA guidance on cultural competence training
Schouler‐Ocak, M., Graef-Calliess, I. T., Tarricone, I., Qureshi, A., Kastrup, M. C., & Bhugra, D. (2015) · European Psychiatry · doi:10.1016/j.eurpsy.2015.01.012 · Cited by 118 · see citing works
Hilty, D. M., Gentry, M. T., McKean, A. J. S., Cowan, K. E., Lim, R. F., & Lu, F. G. (2020) · mHealth · doi:10.21037/mhealth.2019.10.04 · Cited by 94 · see citing works
Chan, S. R., Parish, M. B., & Yellowlees, P. (2015) · Current Psychiatry Reports · doi:10.1007/s11920-015-0630-9 · Cited by 90 · see citing works
Hilty, D. M., Yellowlees, P., Parrish, M. B., & Chan, S. R. (2015) · Psychiatric Clinics of North America · doi:10.1016/j.psc.2015.05.006 · Cited by 88 · see citing works
Truong, M., Yeganeh, L., Cook, O., Crawford, K., Wong, P., & Allen, J. (2022) · Journal of the American Medical Informatics Association · doi:10.1093/jamia/ocac015 · Cited by 80 · see citing works
Ralston, A. L., Andrews, A. R., & Hope, D. A. (2019) · Clinical Psychology: Science and Practice · doi:10.1111/cpsp.12277 · Cited by 76 · see citing works
The effectiveness of telepsychiatry: thematic review
Sharma, G., & Devan, K. (2021) · BJPsych Bulletin · doi:10.1192/bjb.2021.115 · Cited by 76 · see citing works
Radu, I., Scheermesser, M., Spiess, M. R., Schulze, C., Händler‐Schuster, D., & Pehlke‐Milde, J. (2023) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph20206962 · Cited by 58 · see citing works
Health communication research in the digital age: A systematic review
Hu, Y. (2015) · Journal of Communications In Healthcare · doi:10.1080/17538068.2015.1107308 · Cited by 57 · see citing works
Moeller, A. M., Christensen, L. F., Hansen, J. P., & Andersen, P. T. (2022) · Digital Health · doi:10.1177/20552076221075148 · Cited by 43 · see citing works
The State and Sustainability of Telepsychiatry Programs
Lauckner, C., & Whitten, P. S. (2015) · The Journal of Behavioral Health Services & Research · doi:10.1007/s11414-015-9461-z · Cited by 36 · see citing works
Dorstyn, D. S., Saniotis, A., & Sobhanian, F. (2013) · Journal of Telemedicine and Telecare · doi:10.1177/1357633x13501767 · Cited by 31 · see citing works
Ruiz-Cosignani, D., Chen, Y., Cheung, G., Lawrence, M., Lyndon, M. P., Ma’u, E., & Ramalho, R. (2022) · Journal of Telemedicine and Telecare · doi:10.1177/1357633x211069664 · Cited by 33 · see citing works
Access to Virtual Mental Healthcare and Support for Refugee and Immigrant Groups: A Scoping Review
Hynie, M., Oda, A., Calaresu, M., Kuo, B. C. H., Ives, N. G., Jaimes, A., Bokore, N., Beukeboom, C., Ahmad, F., Arya, N., et al. (2023) · Journal of Immigrant and Minority Health · doi:10.1007/s10903-023-01521-1 · Cited by 31 · see citing works
Telepsychiatry: effectiveness and feasibility
Conn, D., Gajaria, A., & Madan, R. (2015) · Smart Homecare Technology and TeleHealth · doi:10.2147/shtt.s45702 · Cited by 14 · see citing works
Psychiatric Apps: Patient Self-Assessment, Communication, and Potential Treatment Interventions
Chan, S. R., Torous, J. B., Hinton, L., & Yellowlees, P. (2015) · Springer eBooks · doi:10.1007/978-3-319-20852-7_11 · Cited by 22 · see citing works
Sadusky, A., Yared, H., Patrick, P., & Berger, E. (2023) · Culture & Psychology · doi:10.1177/1354067x231156600 · Cited by 20 · see citing works
Seo, Y. J., Cheah, C. S. L., & Cho, H. S. (2020) · Nursing Inquiry · doi:10.1111/nin.12357 · Cited by 20 · see citing works
Shang, Z., Arnaert, A., Hindle, Y., Debe, Z., Côté-Leblanc, G., & Saadi, A. (2021) · BMC Health Services Research · doi:10.1186/s12913-021-06072-5 · Cited by 16 · see citing works
Mental health help-seeking behaviours of East Asian immigrants: a scoping review
Park, J., Lee, S., Park, G., & Woodward, S. (2025) · European Journal of Psychotraumatology · doi:10.1080/20008066.2025.2514327 · Cited by 15 · see citing works
Hilty, D. M., Lim, R. F., Nasatir-Hilty, S. E., Koike, A. K., Ton, H., & Nesbitt, T. S. (2015) · Rural Mental Health · doi:10.1037/rmh0000035 · Cited by 15 · see citing works
Telepsychiatry in an Alaska Native Residential Substance Abuse Treatment Program
Legha, R. K., Moore, L., Ling, R., Novins, D., & Shore, J. (2020) · Telemedicine and e-Health · doi:10.1089/tmj.2019.0131 · Cited by 14 · see citing works
e-Mental Health Toward Cross-Cultural Populations Worldwide
Mucić, D., Hilty, D. M., & Yellowlees, P. (2015) · Springer eBooks · doi:10.1007/978-3-319-20852-7_5 · Cited by 14 · see citing works
Sandre, A. R., & Newbold, K. B. (2016) · Refuge Canada s Journal on Refuge · doi:10.25071/1920-7336.40396 · Cited by 14 · see citing works
Hilty, D. M., Yellowlees, P., Myers, K., Parish, M. B., & Rabinowitz, T. (2015) · Springer eBooks · doi:10.1007/978-3-319-20852-7_6 · Cited by 10 · see citing works
Hilty, D. M., Evangelatos, G., Valasquez, G. A., Le, C., & Sosa, J. (2018) · Journal of Technology in Behavioral Science · doi:10.1007/s41347-018-0054-6 · Cited by 10 · see citing works
Addressing Cultural Mistrust: Strategies for Alliance Building
Trinh, N., Cheung, C.-Y. J., Velásquez, E. E. M., Álvarez, K., Crawford, C., & Alegria, M. M. (2018) · Springer eBooks · doi:10.1007/978-3-319-90197-8_9 · Cited by 10 · see citing works
Rabet, R., Bagree, E., Salam, Z., & Wahoush, O. (2024) · Journal of Public Health · doi:10.1007/s10389-024-02193-3 · Cited by 9 · see citing works
Psychotherapy Using Electronic Media
Mucić, D., & Hilty, D. M. (2019) · Springer eBooks · doi:10.1007/978-3-030-24082-0_15 · Cited by 5 · see citing works
Orang, T. M., Missmahl, I., Gardisi, M., & Kluge, U. (2022) · Journal of Technology in Human Services · doi:10.1080/15228835.2022.2156973 · Cited by 5 · see citing works
Mucić, D. (2016) · Smart innovation, systems and technologies · doi:10.1007/978-3-319-39687-3_5 · Cited by 5 · see citing works
Adwi, M., Mahmoud, B., Amer, N., Alamrawy, R. G., Sadek, I., & Elsheikh, M. M. A. (2025) · JMIR Human Factors · doi:10.2196/69305 · Cited by 4 · see citing works
Religious and Gender Effects on Psychosocial Adaptation Among Japanese Immigrants
Ando, S. (2014) · Journal of Religion & Spirituality in Social Work Social Thought · doi:10.1080/15426432.2014.900379 · Cited by 3 · see citing works
Ganapathy, A., Casey, L. M., Rowland, D. P., Grady, A. B., Sotheren, K. V., & Clough, B. A. (2023) · Advances in Mental Health · doi:10.1080/18387357.2023.2254864 · Cited by 4 · see citing works
Hilty, D. M., Yellowlees, P., Tuerk, P. W., Nasatir-Hilty, S. E., Shoemaker, E. Z., Johnston, B., & Pato, M. T. (2014) · Behavioral telehealth · doi:10.1007/978-3-319-08765-8_6 · Cited by 3 · see citing works
Donald, M., Peter, M., Tarui, N., Viramontes, S. R., Margo, D., David, L., & Shore, J. H. (2013) · InTech eBooks · doi:10.5772/56569 · Cited by 3 · see citing works
Digital Mental Health Toward Cross-cultural Populations Worldwide
Mucić, D., Hilty, D. M., & Yellowlees, P. (2024) · Springer eBooks · doi:10.1007/978-3-031-59936-1_8 · Cited by 2 · see citing works
Telepsychiatry to Rural Populations
Evangelatos, G., Valasquez, G. A., Le, C., Sosa, J., Thackaberry, J., & Hilty, D. M. (2022) · Springer eBooks · doi:10.1007/978-3-030-85401-0_6 · Cited by 2 · see citing works
Exploring the Benefits of Telemental Health Care for Asian New Zealanders: A Mixed Methods Study
Chen, Y., Ramalho, R., Yue, B., Ning, B., Feng, K., & Cheung, G. (2023) · Journal of Technology in Behavioral Science · doi:10.1007/s41347-023-00361-y · Cited by 2 · see citing works
PERSPECTIVAS PARA O USO DA TELEMEDICINA NO ATENDIMENTO DE SAÚDE MENTAL NA ATENÇÃO PRIMÁRIA
Rodrigues, T. F. C. D. S., Cardoso, L. C. B., da Silva, M., Paiano, M., Salci, M. A., & Radovanovic, C. A. T. (2022) · Enfermagem em Foco · doi:10.21675/2357-707x.2022.v13.e-202222esp1 · Cited by 4 · see citing works
Telepsychiatry: From “Telepathy” to the Mainstream
Mucić, D., Hilty, D. M., & Shore, J. H. (2024) · Springer eBooks · doi:10.1007/978-3-031-59936-1_9 · Cited by 1 · see citing works
The Right to Mental Health in the Digital Era
Kokabisaghi, F., Bakx, I., & Zenelaj, B. (2016) · Erasmus Law Review · doi:10.5553/elr.000067 · Cited by 1 · see citing works
Oh, L. M. (2014) · PsycEXTRA Dataset · doi:10.1037/e528472014-089 · Cited by 1 · see citing works
The Use of Telehealth in Behavioral Health and Educational Contexts during COVID ‐19 and Beyond
Clements‐Hickman, A. L., Hollan, J., Drew, C. M., Hinton, V., & Reese, R. J. (2021) · doi:10.1002/9781119751809.ch9 · Cited by 1 · see citing works
Cross-cultural Issues in Late-Life Anxiety
Lin, X., & Hosseini, C. (2021) · Cambridge University Press eBooks · doi:10.1017/9781139087469.005
Telehealth Perceptions Among Immigrant Patients (Preprint)Preprint
Levine, S., Gupta, R., Alkwatli, K., Almoushref, A., Cherian, S., Jimenez, D. F., Baez, G. N. C., Hart, A., & Weinstock, C. (2022) · doi:10.2196/preprints.36069
Refuge 32.3 (General Issue) Print Copy
™∞∞, ™. (2016) · Refuge Canada s Journal on Refuge · doi:10.25071/1920-7336.40435
Hariman, K. W. (2022) · doi:10.1093/med/9780198861478.003.0058
Sharma, R., & Das, K. (2026) · International Journal of Clinical Nursing Research Society · doi:10.5005/ijcnrs-11024-0022
Moon, I., Han, J., Kim, B. Y., Chung, J., & Lim, J. (2026) · Social Work in Mental Health · doi:10.1080/15332985.2026.2722981
- Authors
- Ye, J., Shim, R., Lukaszewski, T., Yun, K., Kim, S. H., & Rust, G.
- Affiliations
- Morehouse School of Medicine (US)
- Asian Community Mental Health Services (US)
- Center for Pan Asian Community Services (US)
- Corresponding author
- Ye, Jiali
- Venue
- Telemedicine and e-Health
- Publisher
- SAGE Publications
- Published
- 2012-12
- Volume
- 18
- Issue
- 10
- Pages
- 797-802
- ISSN
- 1530-5627 (ISSN-L)
- 1556-3669
- PMC
- PMC3523238
- OpenAlex
- W2036219868
- Cited by
- 58
- References
- 11
- Citations by year
- 2026: 2 · 2025: 2 · 2024: 4 · 2023: 6 · 2022: 8 · 2021: 6 · 2020: 2 · 2019: 5 · 2018: 2 · 2017: 1 · 2016: 5 · 2015: 10 · 2014: 2 · 2013: 3
- FWCI
- 4.94
- Type
- journal article
- Language
- en
- Open access
- green
- www.ncbi.nlm.nih.gov
- Locations
- Telemedicine Journal and e-Health (publishedVersion)
- Europe PMC (PubMed Central) (publishedVersion)
- PubMed Central (publishedVersion)
- PubMed (publishedVersion)
- Funders
- National Institutes of Health (RR026137)
- National Center for Research Resources (U54RR026137, P20RR011104)
- National Institute on Minority Health and Health Disparities (U54MD007588)
- Topics
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
- Social Sciences › Psychology › Social Psychology › Mental Health Treatment and Access
- Social Sciences › Psychology › Clinical Psychology › Migration, Health and Trauma
- Keywords
- telepsychiatry, Korean immigrants, Asian Americans, access to mental health care, cultural competence, language barriers, mental health disparities
- MeSH terms
- Adult, California, Female, Georgia, Humans, Male, Middle Aged, Psychotherapy, Surveys and Questionnaires, Patient Satisfaction, Telemedicine, Remote Consultation, Emigrants and Immigrants, Republic of Korea
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
