Covid-19 and the ‘new normal’: are remote video consultations here to stay?
Open accessAbstract
Introduction: During the UK Covid-19 lockdown, video consultations (telemedicine) were encouraged. The extent of usage, and to which concerns to earlier implementation were set aside, is unknown; this is worthy of exploration as data becomes available. Sources of data: Sources of data are as follows: published case studies, editorials, news articles and government guidance. Areas of agreement: Video can be clinically effective, especially where patients cannot attend due to illness or infection risk. Patients are positive, and they can benefit from savings in time and money. Adoption of telemedicine is hindered by a range of known barriers including clinician resistance due to technological problems, disrupted routines, increased workload, decreased work satisfaction and organizational readiness. Areas of controversy: Despite policy impetus and successful pilots, telemedicine has not been adopted at scale. Growing points: Increased use of telemedicine during the Covid-19 crisis presents opportunities to obtain robust evidence of issues and create service transformation effectively. Areas timely for developing research: Examination of telemedicine use during the Covid-19 crisis to ensure that the benefits and usage continue into the post-lockdown, ‘new normal’ world.
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Telemonitoring implementation within the UK has been slow.
“Telemonitoring implementation within the UK has been slow, but it has increased during the Coronavirus disease (COVID-19) pandemic. [3, 8]”
From Use of telemonitoring in patient self-management of chronic disease: a qualitative meta-synthesis (2023) · cites this paper as [8]
Telemonitoring implementation within the UK increased during the COVID-19 pandemic.
“Telemonitoring implementation within the UK has been slow, but it has increased during the Coronavirus disease (COVID-19) pandemic. [3, 8]”
From Use of telemonitoring in patient self-management of chronic disease: a qualitative meta-synthesis (2023) · cites this paper as [8]
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- Authors
- Bidmead, E., & Marshall, A.
- Affiliations
- University of Cumbria (GB)
- Corresponding author
- Bidmead, Elaine
- Venue
- British Medical Bulletin
- Publisher
- Oxford University Press (OUP)
- Published
- 2020-08-22
- Volume
- 135
- Issue
- 1
- Pages
- 16-22
- ISSN
- 0007-1420 (ISSN-L)
- 1471-8391
- PMC
- PMC7499498
- OpenAlex
- W3080949386
- Cited by
- 40
- References
- 28
- Citations by year
- 2026: 1 · 2025: 1 · 2024: 4 · 2023: 7 · 2022: 13 · 2021: 14
- FWCI
- 6.36
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Licence
- academic.oup.com/journals/pages/open_access/funder_policies/chorus/standard_publication_model (vor)
- Locations
- British Medical Bulletin (publishedVersion)
- PubMed Central (publishedVersion)
- PubMed (publishedVersion)
- Insight (University of Cumbria) (submittedVersion)
- Topics
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
- Health Sciences › Dentistry › General Dentistry › Dental Research and COVID-19
- Physical Sciences › Computer Science › Information Systems › Healthcare during COVID-19 Pandemic
- Keywords
- telemedicine, video consultation, COVID-19 lockdown, new normal, telehealth adoption, barriers to telehealth, clinician resistance, teleconsultation
- MeSH terms
- Betacoronavirus, COVID-19, SARS-CoV-2, Attitude of Health Personnel, Communicable Disease Control, Delivery of Health Care, Forecasting, United Kingdom, Humans, Pneumonia, Viral, Coronavirus Infections, Disease Transmission, Infectious, Remote Consultation, Videoconferencing, Pandemics
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