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Cited by 98Telemedicine and Telehealth ImplementationFocus Groups and Qualitative MethodsDigital Mental Health Interventions

Connecting Group Members through Telephone and Computer Groups

Galinsky, M. J., Schopler, J. H., Abell, M. D.·1997·Health & Social Work
DOI 10.1093/hsw/22.3.181
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Abstract

Telephone conference calls and computer-assisted groups are innovative means of offering health and mental health services. This article reviews the practice literature on the use of technology-based groups and presents the results of a survey of group practitioners that focused on their experiences with telephone and computer groups, their knowledge and comfort levels with these groups, and their perspectives on the benefits and problems of using technology in group practice. Benefits of using this technology included increased accessibility, convenience, and anonymity; problems were decreased cues, technological issues, and group process difficulties. Implications of using telephone and computer technology for group practice, particularly in health settings, are discussed.

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  • Barriers for participants to attending groups include mobility-reducing physical health issues, time constraints, distance, insufficient funds, lack of respite care, and transportation.

    “Reasons for nonparticipation include mobility-reducing physical health issues, time constraints, distance, insufficient funds, lack of respite care if caring for someone else, and transportation [3].”

    From Telehealth Interventions Delivering Home-based Support Group Videoconferencing: Systematic Review (2018) · cites this paper as [3]

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Authors
Galinsky, M. J., Schopler, J. H., & Abell, M. D.
Affiliations
University of North Carolina at Chapel Hill (US)
Venue
Health & Social Work
Publisher
Oxford University Press (OUP)
Published
1997-08-01
Volume
22
Issue
3
Pages
181-188
ISSN
  • 0360-7283 (ISSN-L)
  • 1545-6854
DOI
10.1093/hsw/22.3.181
OpenAlex
W2088574802
Cited by
98
References
0
Citations by year
2026: 1 · 2022: 2 · 2019: 1 · 2018: 5 · 2017: 5 · 2016: 2 · 2015: 6 · 2014: 5 · 2013: 5 · 2012: 6
FWCI
5.50
Type
journal article
Language
en
Open access
closed
Locations
  • Health & Social Work (publishedVersion)
  • PubMed (publishedVersion)
Topics
  • Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
  • Social Sciences › Sociology and Political Science › Focus Groups and Qualitative Methods
  • Social Sciences › Psychology › Applied Psychology › Digital Mental Health Interventions
Keywords
group practice, mental health services, health services, accessibility, anonymity, group process, technological barriers
MeSH terms
Attitude of Health Personnel, Computer Communication Networks, Female, Humans, Health Knowledge, Attitudes, Practice, Male, Middle Aged, Surveys and Questionnaires, Self-Help Groups, Social Work, Telephone

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