Integrated care programmes for chronically ill patients: a review of systematic reviews
Abstract
Objective To investigate effectiveness, definitions, and components of integrated care programmes for chronically ill patients on the basis of systematic reviews. Design Literature review from January 1996 to May 2004. Main measures Definitions and components of integrated care programmes and all effects reported on the quality of care. Results Searches in the Medline and Cochrane databases identified 13 systematic reviews of integrated care programmes for chronically ill patients. Despite considerable heterogeneity in interventions, patient populations, and processes and outcomes of care, integrated care programmes seemed to have positive effects on the quality of patient care. No consistent definitions were present for the management of patients with chronic illnesses. In all the reviews the aims of integrated care programmes were very similar, namely reducing fragmentation and improving continuity and coordination of care, but the focus and content of the programmes differed widely. The most common components of integrated care programmes were self-management support and patient education, often combined with structured clinical follow-up and case management; a multidisciplinary patient care team; multidisciplinary clinical pathways and feedback, reminders, and education for professionals. Conclusion Integrated care programmes seemed to have positive effects on the quality of care. However, integrated care programmes have widely varying definitions and components and failu…
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Integrated chronic care models in high income settings tend to produce improvements in quality of care and in patient outcomes.
“the overall findings are largely consistent and show that integrated chronic care models, in high income settings, do indeed tend to produce improvements in quality of care 28 and in patient outcomes 29”
From Integrated care for people with long-term mental and physical health conditions in low-income and middle-income countries (2019) · cites this paper as [29]
Cites
Crossing the Quality Chasm: A New Health System for the 21st Century
Baker, A. (2001) · BMJ · doi:10.1136/bmj.323.7322.1192 · Cited by 10,754 · see citing works
Crossing the Quality Chasm: A New Health System for the 21st Century
Committee on Quality of Health Care in America (2002) · Journal for Healthcare Quality · doi:10.1111/j.1945-1474.2002.tb00463.x · Cited by 8,508 · see citing works
Improving Primary Care for Patients With Chronic Illness
Bodenheimer, T. (2002) · JAMA · doi:10.1001/jama.288.14.1775 · Cited by 2,961 · see citing works
Organizing Care for Patients with Chronic Illness
Wagner, E. H., Austin, B. T., & Korff, M. V. (1996) · The Milbank Quarterly · doi:10.2307/3350391 · Cited by 2,877 · see citing works
Improving Primary Care for Patients With Chronic Illness: The Chronic Care Model, Part 2
Bodenheimer, T., Wagner, E. H., & Grumbach, K. (2002) · JAMA · doi:10.1001/jama.288.15.1909 · Cited by 2,413 · see citing works
COMMITTEE ON QUALITY OF HEALTH CARE IN AMERICA
Kohn, L. T., Corrigan, J. M., & Donaldson, M. S. (2000) · Cited by 1,508 · see citing works
Organised inpatient (stroke unit) care for stroke
Collaboratio, S. U. T. (2007) · Cochrane Database of Systematic Reviews · doi:10.1002/14651858.cd000197.pub2 · Cited by 1,315 · see citing works
Renders, C. M., Valk, G. D., Griffin, S. J., Wagner, E. H., Eijk van, J. T., & Assendelft, W. J. J. (2001) · Diabetes Care · doi:10.2337/diacare.24.10.1821 · Cited by 1,066 · see citing works
Weingarten, S. R. (2002) · BMJ · doi:10.1136/bmj.325.7370.925 · Cited by 735 · see citing works
Quality Improvement in Chronic Illness Care: A Collaborative Approach
Wagner, E. H., Glasgow, R. E., Davis, C., Bonomi, A. E., Provost, L., McCulloch, D., Carver, P., & Sixta, C. (2001) · The Joint Commission Journal on Quality Improvement · doi:10.1016/s1070-3241(01)27007-2 · Cited by 726 · see citing works
Managing the Care of Health and the Cure of Disease—Part I: Differentiation
Glouberman, S., & Mintzberg, H. (2001) · Health Care Management Review · doi:10.1097/00004010-200101000-00006 · Cited by 696 · see citing works
Improving the Quality of Medical Care
Grol, R. P. T. M. (2001) · JAMA · doi:10.1001/jama.286.20.2578 · Cited by 594 · see citing works
A systematic review of randomized trials of disease management programs in heart failure
McAlister, F. A., Lawson, F. M. E., Teo, K. K., & Armstrong, P. W. (2001) · The American Journal of Medicine · doi:10.1016/s0002-9343(00)00743-9 · Cited by 582 · see citing works
The effectiveness of disease and case management for people with diabetesA systematic review
Norris, S. L., Nichols, P., Caspersen, C. J., Glasgow, R. E., Engelgau, M. M., Jack, L., Isham, G. J., SNYDER, S., Carande-Kulis, V. G., & GARFIELD, S. A. (2002) · American Journal of Preventive Medicine · doi:10.1016/s0749-3797(02)00423-3 · Cited by 496 · see citing works
Renders, C. M., Valk, G. D., Griffin, S. J., Wagner, E. H., van Eijk, J. T. M., & Assendelft, W. J. (2000) · Cochrane Database of Systematic Reviews · doi:10.1002/14651858.cd001481 · Cited by 492 · see citing works
Contemporary Management of Chronic Obstructive Pulmonary Disease
Sin, D. D., McAlister, F. A., Man, S. F. P., & Anthonisen, N. R. (2003) · JAMA · doi:10.1001/jama.290.17.2301 · Cited by 400 · see citing works
Process evaluation on quality improvement interventions
Hulscher, M. (2003) · BMJ Quality & Safety · doi:10.1136/qhc.12.1.40 · Cited by 349 · see citing works
Randomised trials of secondary prevention programmes in coronary heart disease: systematic review
McAlister, F. A., Lawson, F. M. E., Teo, K. K., & Armstrong, P. W. (2001) · BMJ · doi:10.1136/bmj.323.7319.957 · Cited by 340 · see citing works
Managing the Care of Health and the Cure of Disease—Part II:Integration
Glouberman, S., & Mintzberg, H. (2001) · Health Care Management Review · doi:10.1097/00004010-200101000-00007 · Cited by 310 · see citing works
Heart failure disease management: a critical review
Rich, M. W. (1999) · Journal of Cardiac Failure · doi:10.1016/s1071-9164(99)90026-x · Cited by 241 · see citing works
Norris, S. L., Glasgow, R. E., Engelgau, M. M., O’Connor, P. J., & McCulloch, D. K. (2003) · Disease Management & Health Outcomes · doi:10.2165/00115677-200311080-00001 · Cited by 188 · see citing works
Wagner, E. H. (2002) · BMJ · doi:10.1136/bmj.325.7370.913 · Cited by 172 · see citing works
Organised inpatient (stroke unit) care for stroke
Collaboratio, S. U. T. (2001) · doi:10.1002/14651858.cd000197 · Cited by 168 · see citing works
Philbin, E. F. (1999) · Journal of General Internal Medicine · doi:10.1046/j.1525-1497.1999.00291.x · Cited by 146 · see citing works
Meeting the needs of chronically ill people
Wagner, E. H. (2001) · BMJ · doi:10.1136/bmj.323.7319.945 · Cited by 130 · see citing works
Development of integrated care in England and the Netherlands
Mur-Veeman, I. M., Hardy, B., Steenbergen, M., et al. (2003) · Health Policy · doi:10.1016/s0168-8510(02)00215-4 · Cited by 116 · see citing works
Case management programs in primary care
Ferguson, J. A., & Weinberger, M. (1998) · Journal of General Internal Medicine · doi:10.1046/j.1525-1497.1998.00029.x · Cited by 113 · see citing works
Community-based integrated care: myth or must?
Plochg, T., & Klazinga, N. (2002) · International Journal for Quality in Health Care · doi:10.1093/oxfordjournals.intqhc.a002606 · Cited by 112 · see citing works
Grol, R. P. T. M. (2000) · International Journal for Quality in Health Care · doi:10.1093/intqhc/12.4.297 · Cited by 95 · see citing works
Care management interventions for older patients with congestive heart failure.
Windham, B. G., Bennett, R. G., & Gottlieb, S. H. (2003) · PubMed · Cited by 92 · see citing works
Strategies to Control Costs and Quality
Villagra, V. G. (2004) · Medical Care · doi:10.1097/01.mlr.0000119395.13327.e9 · Cited by 49 · see citing works
Heart Failure Management: Optimal Health Care Delivery Programs
Moser, D. K. (2000) · Annual Review of Nursing Research · doi:10.1891/0739-6686.18.1.91 · Cited by 40 · see citing works
Effects of disease management programs on functional status of patients with rheumatoid arthritis
Badamgarav, E., Croft, J. D., Hohlbauch, A., Louie, J. S., O’Dell, J. R., Ofman, J. J., Suarez-Almazor, M. E., Weaver, A. L., White, P. H. P., Katz, P., et al. (2003) · Arthritis Care & Research · doi:10.1002/art.11120 · Cited by 40 · see citing works
Kesteloot, K. (1999) · International Journal of Technology Assessment in Health Care · doi:10.1017/s0266462399015366 · Cited by 38 · see citing works
Strategies to control costs and quality: a focus on outcomes research for disease management.
Villagra (2004) · PubMed · Cited by 19 · see citing works
Flagged first, then by citations
Cited by
Sorted by citations
Evidence on the Chronic Care Model in the new millennium
Coleman, K., Austin, B. T., Brach, C., & Wagner, E. H. (2009) · Health Affairs · doi:10.1377/hlthaff.28.1.75 · Cited by 1,606 · see citing works
Valentijn, P. P., Schepman, S. M., Opheij, W., & Bruijnzeels, M. A. (2013) · International Journal of Integrated Care · doi:10.5334/ijic.886 · Cited by 1,174 · see citing works
Planning and Studying Improvement in Patient Care: The Use of Theoretical Perspectives
GROL, R. P. T. M., BOSCH, M. C., HULSCHER, M. E. J. L., ECCLES, M. P., & WENSING, M. (2007) · The Milbank Quarterly · doi:10.1111/j.1468-0009.2007.00478.x · Cited by 943 · see citing works
Beaglehole, R., Epping-Jordan, J., Patel, V., Chopra, M., Ebrahim, S., Kidd, M., & Haines, A. (2008) · The Lancet · doi:10.1016/s0140-6736(08)61404-x · Cited by 684 · see citing works
Twenty years of telemedicine in chronic disease management – an evidence synthesis
Wootton, R. (2012) · Journal of Telemedicine and Telecare · doi:10.1258/jtt.2012.120219 · Cited by 545 · see citing works
Alderwick, H., Hutchings, A., Briggs, A., & Mays, N. (2021) · BMC Public Health · doi:10.1186/s12889-021-10630-1 · Cited by 386 · see citing works
Verhoeven, F., van Gemert-Pijnen, L., Dijkstra, K., Nijland, N., Seydel, E., & Steehouder, M. (2007) · Journal of Medical Internet Research · doi:10.2196/jmir.9.5.e37 · Cited by 252 · see citing works
Asynchronous and synchronous teleconsultation for diabetes care: A systematic literature review
Verhoeven, F., Tanja-Dijkstra, K., Nijland, N., Eysenbach, G., & van Gemert-Pijnen, L. (2010) · Journal of Diabetes Science and Technology · doi:10.1177/193229681000400323 · Cited by 247 · see citing works
Integrated care programmes for adults with chronic conditions: a meta-review
Martínez-González, N. A., Berchtold, P., Ullman, K., Busato, A., & Egger, M. (2014) · International Journal for Quality in Health Care · doi:10.1093/intqhc/mzu071 · Cited by 253 · see citing works
Baker, T. B., Gustafson, D. H., & Shah, D. (2014) · Journal of Medical Internet Research · doi:10.2196/jmir.2925 · Cited by 221 · see citing works
Using Online Health Communities to Deliver Patient-Centered Care to People With Chronic Conditions
van der Eijk, M., Faber, M. J., Aarts, J. W., Kremer, J. A., Munneke, M., & Bloem, B. R. (2013) · Journal of Medical Internet Research · doi:10.2196/jmir.2476 · Cited by 238 · see citing works
Liaw, S. T., Rahimi, A., Ray, P., Taggart, J., Dennis, S., de Lusignan, S., Jalaludin, B., Yeo, A. E. T., & Talaei-Khoei, A. (2013) · International Journal of Medical Informatics · doi:10.1016/j.ijmedinf.2012.10.001 · Cited by 170 · see citing works
Thornicroft, G., Ahuja, S., Barber, S., Chisholm, D., Collins, P. Y., Docrat, S., Fairall, L., Lempp, H., Niaz, U., Ngo, V., et al. (2019) · The Lancet Psychiatry · doi:10.1016/s2215-0366(18)30298-0 · Cited by 138 · see citing works
Economic impact of integrated care models for patients with chronic diseases: a systematic review
Desmedt, M., Vertriest, S., Hellings, J., Bergs, J., Dessers, E., Vankrunkelsven, P., Vrijhoef, H., Annemans, L., Verhaeghe, N., Petrovic, M., et al. (2016) · Value in Health · doi:10.1016/j.jval.2016.05.001 · Cited by 120 · see citing works
Nyssen, O. P., Taylor, S. J., Wong, G., Steed, E., Bourke, L., Lord, J., Ross, C. A., Hayman, S., Field, V., Higgins, A., et al. (2016) · Health Technology Assessment · doi:10.3310/hta20270 · Cited by 115 · see citing works
Sutcliffe, P., Martin, S., Sturt, J., Powell, J., Griffiths, F., Adams, A., & Dale, J. (2011) · BMC Endocrine Disorders · doi:10.1186/1472-6823-11-1 · Cited by 82 · see citing works
Assessing the Effectiveness of Integrated Interventions: Terminology and Approach
Smith, G., & Clarke, D. (2006) · Medical Clinics of North America · doi:10.1016/j.mcna.2006.04.006 · Cited by 32 · see citing works
Lifestyle management to prevent and treat atrial fibrillation
Gallagher, C., Hendriks, J. M. L., Mahajan, R., Middeldorp, M. E., Elliott, A. D., Pathak, R. K., Sanders, P., & Lau, D. H. (2016) · Expert Review of Cardiovascular Therapy · doi:10.1080/14779072.2016.1179581 · Cited by 29 · see citing works
A Theoretical Lens for Revealing the Complexity of Chronic Care
Borgermans, L., De Maeseneer, J., Wollersheim, H., Vrijhoef, B., & Devroey, D. (2013) · Perspectives in Biology and Medicine · doi:10.1353/pbm.2013.0017 · Cited by 16 · see citing works
- Authors
- Ouwens, M.
- Affiliations
- Radboud University Nijmegen (NL)
- Corresponding author
- Ouwens, M.
- Venue
- International Journal for Quality in Health Care
- Publisher
- Oxford University Press (OUP)
- Published
- 2005-04-01
- Volume
- 17
- Issue
- 2
- Pages
- 141-146
- ISSN
- 1353-4505 (ISSN-L)
- 1464-3677
- OpenAlex
- W2171647259
- Cited by
- 606
- References
- 35
- Citations by year
- 2026: 7 · 2025: 18 · 2024: 10 · 2023: 23 · 2022: 20 · 2021: 28 · 2020: 29 · 2019: 50 · 2018: 49 · 2017: 33 · 2016: 39 · 2015: 34 · 2014: 41 · 2013: 35 · 2012: 38
- FWCI
- 2.69
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- International Journal for Quality in Health Care (publishedVersion)
- PubMed (publishedVersion)
- Radboud Repository (Radboud University) (submittedVersion)
- Topics
- Health Sciences › Medicine › Epidemiology › Chronic Disease Management Strategies
- Health Sciences › Health Professions › General Health Professions › Primary Care and Health Outcomes
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Clinical practice guidelines implementation
- Keywords
- chronic disease, quality of care, continuity of care, care coordination, care fragmentation, self-management support, patient education, case management, multidisciplinary team, care pathways
- MeSH terms
- Systematic Reviews as Topic, Chronic Disease, Health Services Research, Humans, Quality Assurance, Health Care, Databases, Bibliographic, Delivery of Health Care, Integrated, Disease Management
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review