The DOI matches its Crossref record; 83 of the 83 references it cites were found in a registry or an index.
Brand Public
Abstract
The concept of brand community has been used to understand how consumers create value around brands online. Recently consumer researchers have begun to debate the relevance of this concept for understanding brand-related communication on social media. Based on a data set of 8949 tweets about Louis Vuitton gathered on Italian Twitter in 2013, this article addresses these discussions by developing the alternative concept of brand publics that differ from brand communities in three important ways. First, brand publics are social formations that are not based on interaction but on a continuous focus of interest and mediation. Second, participation in brand publics is not structured by discussion or deliberation but by individual or collective affect. Third, in brand publics consumers do not develop a collective identity around the focal brand; rather the brand is valuable as a medium that can offer publicity to a multitude of diverse situations of identity. The conclusion suggests that brand publics might be part of a social media–based consumer culture where publicity rather than identity has become a core value.
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Cites
What is Twitter, a social network or a news media?
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Cited by
Uniting the Tribes: Using Text for Marketing Insight
Berger, J., Humphreys, A., Ludwig, S., Moe, W. W., Netzer, O., & Schweidel, D. A. (2020) · Journal of Marketing · doi:10.1177/0022242919873106 · Cited by 742
Automated Text Analysis for Consumer Research
Humphreys, A., & Wang, R. J.-H. (2018) · Journal of Consumer Research · doi:10.1093/jcr/ucx104 · Cited by 636
Babić Rosario, A., de Valck, K., & Sotgiu, F. (2020) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-019-00706-1 · Cited by 462
Bardhi, F., & Eckhardt, G. M. (2017) · Journal of Consumer Research · doi:10.1093/jcr/ucx050 · Cited by 441
Social media and the formation of organizational reputation
Etter, M., Ravasi, D., & Colleoni, E. (2019) · Academy of Management Review · doi:10.5465/amr.2014.0280 · Cited by 428
Metadata
- Authors
- Arvidsson, A., & Caliandro, A.
- Venue
- Journal of Consumer Research
- Publisher
- Oxford University Press (OUP)
- Published
- 2015-10-07
- Volume
- 42
- Issue
- 5
- Pages
- 727-748
- ISSN
- 0093-5301 (ISSN-L)
- 1537-5277
- OpenAlex
- W4233052733
- Cited by
- 339
- References
- 83
- FWCI
- 43.26
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
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