The DOI matches its Crossref record; 7 of the 7 references it cites were found in a registry or an index.
Harnessing Emotional Connections to Improve Financial Decisions: Evaluating the Impact of Financial Education in Mainstream Media
Abstract
Responsible financial habits are important for economic welfare, yet it remains unclear whether they can be effectively taught. Entertainment media offers a unique and cost-effective channel of reaching millions of viewers with financial education messages that resonate. This paper uses random and symmetric encouragement methodology to study the economic impact of targeted messages on debt management and gambling scripted in a popular television soap opera in South Africa. The results show treated viewers score significantly higher on financial knowledge, are more likely to borrow from formal sources and for productive purposes, and are less likely to enter into retail credit or gamble. Quantitative and qualitative analyses of mechanisms show strong recall of messages conveyed by the lead character, which supports theories of psychological and emotional influences on decision-making.
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“The Scandal group were also significantly less likely to gamble.”
From Stories in Action. (2022) · cites this paper as Berg & Zia, 2017
In the citing paper
“The researchers found that the show significantly increased financial knowledge, the use of borrowing through formal channels, and borrowing for productive purposes.”
From Stories in Action. (2022) · cites this paper as Berg & Zia, 2017
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Cited by
Sorted by citations
Financial Education Affects Financial Knowledge and Downstream Behaviors
Kaiser, T., Lusardi, A., Menkhoff, L., & Urban, C. (2022) · Journal of Financial Economics · doi:10.1016/j.jfineco.2021.09.022 · Cited by 508
Walsh, J., Vaida, N., Coman, A., & Fiske, S. T. (2022) · Psychological Science in the Public Interest · doi:10.1177/15291006231161337 · Cited by 26
Metadata
- Authors
- Berg, G., & Zia, B.
- Affiliations
- World Bank (US)
- Corresponding author
- Berg, Gunhild
- Zia, Bilal
- ORCID
- Zia, Bilal
- Venue
- Journal of the European Economic Association
- Publisher
- Oxford University Press (OUP)
- Published
- 2017-02-14
- Volume
- 15
- Issue
- 5
- Pages
- 1025-1055
- ISSN
- 1542-4766 (ISSN-L)
- 1542-4774
- OpenAlex
- W3121730031
- Cited by
- 120
- References
- 7
- Citations by year
- 2026: 4 · 2025: 5 · 2024: 41 · 2023: 9 · 2022: 11 · 2021: 17 · 2020: 8 · 2019: 14 · 2018: 5 · 2017: 2
- FWCI
- 25.69
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of the European Economic Association (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Economics, Econometrics and Finance › Finance › Financial Literacy, Pension, Retirement Analysis
- Social Sciences › Communication › Media Influence and Health
- Social Sciences › Decision Sciences › General Decision Sciences › Decision-Making and Behavioral Economics
- Keywords
- financial education, entertainment media, soap opera, debt management, gambling, financial knowledge, message recall, retail credit, South Africa
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- Berg, G., & Zia, B. (2017). Harnessing Emotional Connections to Improve Financial Decisions: Evaluating the Impact of Financial Education in Mainstream Media. Journal of the European Economic Association. https://doi.org/10.1093/jeea/jvw021