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The Middle Aging of New Public Management: Into the Age of Paradox?
Abstract
As “New Public Management” enters middle age, scholarly attention has moved to some degree from descriptive mapping and a priori critiques to the analysis of surprises and paradoxes associated with recent and contemporary public service reforms. Some standard analytic lenses for examining such paradoxes, explored here, are the Mertonian tradition of analyzing unintended effects of social interventions, cultural theories of surprise, and the analysis of discontinuities and unexpected couplings in the operation of complex systems, though the New Public Management literature to date has employed the first lens more intensively than the other two. We conclude by exploring features of New Public Management reforms that may have contributed to paradoxical effects and argue that the analysis of such paradoxes can help advance administrative science and the understanding of public sector reform.
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Citations
Cites
A PUBLIC MANAGEMENT FOR ALL SEASONS
HOOD, C. (1991) · Public Administration · doi:10.1111/j.1467-9299.1991.tb00779.x · Cited by 10,159
Self-citationThe Art and Craft of Policy Analysis
Wildavsky, A. (1979) · doi:10.1007/978-1-349-04955-4 · Cited by 896
Cited by
New Public Management Is Dead--Long Live Digital-Era Governance
Dunleavy, P. (2005) · Journal of Public Administration Research and Theory · doi:10.1093/jopart/mui057 · Cited by 2,638
Managing Successful Organizational Change in the Public Sector
Fernandez, S., & Rainey, H. G. (2006) · Public Administration Review · doi:10.1111/j.1540-6210.2006.00570.x · Cited by 949
The second wave of digital-era governance: a quasi-paradigm for government on the Web
Margetts, H., & Dunleavy, P. (2013) · Philosophical Transactions of the Royal Society A: Mathematical, Physical and Engineering Sciences · doi:10.1098/rsta.2012.0382 · Cited by 573
The use of performance measurement systems in the public sector: Effects on performance
Speklé, R. F., & Verbeeten, F. H. M. (2014) · Management Accounting Research · doi:10.1016/j.mar.2013.07.004 · Cited by 448
Willem, A., & Buelens, M. (2006) · Journal of Public Administration Research and Theory · doi:10.1093/jopart/mul021 · Cited by 355
Metadata
- Authors
- Hood, C.
- Venue
- Journal of Public Administration Research and Theory
- Publisher
- Oxford University Press (OUP)
- Published
- 2004-07-01
- Volume
- 14
- Issue
- 3
- Pages
- 267-282
- ISSN
- 1053-1858 (ISSN-L)
- 1477-9803
- OpenAlex
- W2167292396
- Cited by
- 1,007
- References
- 2
- FWCI
- 60.48
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
