Assessing the Effects of Organizational Resources on Public Agency Performance: Evidence from the US Federal Government
Abstract
We assess the usefulness of a theory of organizations, the Resource-Based View, for the study of public agencies. We examine the differential impacts of an array of organizational resources (administrative, human, financial, physical, political, and reputation resources) on a core measure of federal agency effectiveness. Our analysis shows that certain types of resources have positive impacts on agency effectiveness, such as administrative (number of members in top governing structure), personnel (the level of professionalization of its employees), financial (spending authority from offsetting collections), and political (presidential attention and the agency’s public reputation), although certain other resources have negative impacts. Our study shows that strategic knowledge about resources can enhance understanding of agency performance.
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Organizational protocols, workflows, and processes are followed by workers daily and significantly shape decision-making.
“Protocols, workflows, and processes established at the organization that are followed by workers in their day-to-day practice and play a significant role in decision-making [69,74,97].”
From A Framework of High-Stakes Algorithmic Decision-Making for the Public Sector Developed through a Case Study of Child-Welfare (2021) · cites this paper as [69]
The Administrative Resources section says an agency’s top decision-making structure is an organizational resource and links administrative resources to the quality of decisions. It does not say that workers follow organizational protocols, workflows, or processes in daily practice, or that those practices significantly shape their decisions. Page numbers are unavailable in our copy. (LLM, conf=0.78)
Experimental — accuracy not yet measuredAvailability of essential administrative, financial, personnel, and political resources directly affects organizational performance.
“Availability of essential resources (administrative, financial, personnel, political) directly impact organizational performance [45,69,82].”
From A Framework of High-Stakes Algorithmic Decision-Making for the Public Sector Developed through a Case Study of Child-Welfare (2021) · cites this paper as [69]
The Model Estimation and Results section examines administrative, human, financial, and political resources in relation to US federal agency effectiveness. It reports positive relationships for some resources, but negative or insignificant effects for others. Thus, the paper supports a link between resources and performance, not an unqualified claim that the availability of each type directly affects performance. (LLM, conf=0.86)
Experimental — accuracy not yet measuredResources can be viewed as constraints within which an organization must operate.
“Resources can also be viewed as constraints within which the organization must operate [69].”
From A Framework of High-Stakes Algorithmic Decision-Making for the Public Sector Developed through a Case Study of Child-Welfare (2021) · cites this paper as [69]
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Sorted by citations
Saxena, D., Badillo-Urquiola, K., Wisniewski, P. J., & Guha, S. (2021) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3476089 · Cited by 134 · see citing works
“Protocols, workflows, and processes established at the organization that are followed by workers in their day-to-day practice and play a significant role in decision-making [69, 74, 97].”
BackgroundRimkutė, D., & Mazepus, H. (2025) · Public Administration Review · doi:10.1111/puar.13916 · Cited by 20 · see citing works
- Authors
- Lee, S.-Y., & Whitford, A. B.
- Affiliations
- Seoul National University (KR)
- University of Georgia (US)
- ORCID
- Whitford, A. B.
- Venue
- Journal of Public Administration Research and Theory
- Publisher
- Oxford University Press (OUP)
- Published
- 2012-11-19
- Volume
- 23
- Issue
- 3
- Pages
- 687-712
- ISSN
- 1053-1858 (ISSN-L)
- 1477-9803
- OpenAlex
- W2081046465
- Cited by
- 169
- References
- 87
- Citations by year
- 2026: 9 · 2025: 22 · 2024: 13 · 2023: 24 · 2022: 11 · 2021: 23 · 2020: 8 · 2019: 15 · 2018: 8 · 2017: 9 · 2016: 8 · 2015: 11 · 2014: 8
- FWCI
- 19.69
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Public Administration Research and Theory (publishedVersion)
- Topics
- Social Sciences › Public Administration › Public Policy and Administration Research
- Social Sciences › Political Science and International Relations › Public Administration and Governance
- Social Sciences › Business, Management and Accounting › Strategy and Management › Political Influence and Corporate Strategies
- Keywords
- resource-based view, organizational resources, public agency performance, federal agencies, administrative resources, human resources, financial resources, political resources, reputation, professionalization, agency effectiveness
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