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Occupational stress management programmes: a practical overview of published effect studies
Abstract
There are many occupational stress management programmes available which are designed to prevent and cure the negative aspects of job-stress. The focus of the programmes can be directed towards the individual worker, the working group, the organization of the work or the organization as a whole. Moreover, programmes show a considerable variation with respect to the type of interventions they promote and their underlying assumptions, as well as their duration and costs. In this paper, effect studies of occupational stress programmes published between 1987 and 1994 are reviewed. The aim is to give a practical overview of the variety in occupational stress programmes, their scope, applicability and the evidence of their effectiveness. The paper updates the review by DeFrank and Cooper published in 1989.
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“Most interventions are aimed at only one or two aspects (for a review see van der Hek and Plomp 1997).”
From Energy Management of People in Organizations: A Review and Research Agenda (2011) · cites this paper as van der Hek and Plomp 1997
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Ruotsalainen, J. H., Verbeek, J. H. A. M., Mariné, A., & Serra, C. (2014) · Cochrane Database of Systematic Reviews · doi:10.1002/14651858.cd002892.pub3 · Cited by 232
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Bourbonnais, R., Brisson, C., & Vézina, M. (2010) · Occupational and Environmental Medicine · doi:10.1136/oem.2010.055202 · Cited by 183
“high psychological demands, low decision latitude, low social support from colleagues and supervisors and effort–reward imbalance. However, few studies have evaluated the impact of interventions aimed at reducing these adverse psychosocial work factors and their mental health effects. Available studies also have impor…”
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Giga, S. I., Noblet, A. J., Faragher, B. E., & Cooper, C. L. (2003) · Australian Psychologist · doi:10.1080/00050060310001707167 · Cited by 176
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Randomized Controlled Trial of Internet-Based Stress Management
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“In a review of stress management programs, the issue of cost-effective treatments was presented as one of the most important challenges for future research (Van der Hek & Plomp, 1997).”
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Evaluating organizational-level work stress interventions: Beyond traditional methods
Cox, T., Karanika, M., Griffiths, A., & Houdmont, J. (2007) · Work & Stress · doi:10.1080/02678370701760757 · Cited by 185
“Unfortunately, organizational level prevention appears to be the least common type of work stress intervention and, although the literature is growing, there still appear to be a relatively small number of studies that have examined its effectiveness (Jordan, Gurr, Tinline, Giga, Faragher, & Cooper, 2003 ; Loisel, Dur…”
BackgroundFevre, M. L., Kolt, G. S., & Matheny, J. A. (2006) · Journal of Managerial Psychology · doi:10.1108/02683940610684391 · Cited by 143
A Multiple Case Study Approach to Work Stress Prevention in Europe
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“…(Cox, Griffiths, Barlow, Randall, Thomson, & Rial-Gonzalez, 2000a) should be the most effective in the long-term (Cooper, Liukkonen, & Cartwright, 1996; Cox, 1993; Cox, Griffiths, & Randall, 2002a, 2002b; Ivancevich, Matteson, Freedman, & Phillips, 1990; Murphy, 1996; van der Hek & Plomp, 1997).”
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Callaghan, P., Shiu, A. T., & Wyatt, P. A. (2000) · Journal of Advanced Nursing · doi:10.1046/j.1365-2648.2000.01434.x · Cited by 124
\nA multiple case study approach to work stress prevention in Europe
Kompier, M. A. J., Cooper, C. L., & Geurts, S. A. E. (2000) · Radboud Repository (Radboud University) · doi:10.1080/135943200417975 · Cited by 119
“…& Payne, 1998; Cox, 1993; DeFrank & Cooper, 1987; Kahn & Byosiere, 1992; Kompier, Geurts, Gründemann, Vink, & Smulders, 1998; Murphy, 1986; Van der Hek & Plomp, 1997), six interrelated conclusions may be drawn (Kompier & Kristensen, in press): (1) Occupational stress is a rapidly expanding field…”
Protecting and promoting mental health in the workplace: developing a systems approach to job stress
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“have been developed and studied [3,4].”
Stress management interventions for police officers and recruits: a meta-analysis
Patterson, G. T., Chung, I. W., & Swan, P. G. (2014) · Journal of Experimental Criminology · doi:10.1007/s11292-014-9214-7 · Cited by 111
Meta-analytic evidence of the effectiveness of stress management at work
Kröll, C., Doebler, P., & Nüesch, S. (2017) · European Journal of Work and Organizational Psychology · doi:10.1080/1359432x.2017.1347157 · Cited by 121
“…further test for gender, age, duration and intensity of intervention as potential moderators, because these factors are likely to moderate the effects of FWAs and SMT (e.g., Chow & Chew, 2006; Gajendran & Harrison, 2007; Masuda et al., 2012; Richardson & Rothstein, 2008; van der Hek & Plomp, 1997).”
Occupational stress in the Hospitality Industry: an employment relations perspective
Lo, K., & Lamm, F. (2005) · Cited by 92
Energy Management of People in Organizations: A Review and Research Agenda
Schippers, M. C., & Hogenes, R. (2011) · Journal of Business and Psychology · doi:10.1007/s10869-011-9217-6 · Cited by 91
Preventive staff-support interventions for health workers
van Wyk, B. E., & Wyk, V. P. (2014) · Cochrane Database of Systematic Reviews · doi:10.1002/14651858.cd003541.pub3 · Cited by 88
RetractedPreventing occupational stress in healthcare workers
Ruotsalainen, J. H., Verbeek, J. H. A. M., Mariné, A., & Serra, C. (2014) · Cochrane Database of Systematic Reviews · doi:10.1002/14651858.cd002892.pub4 · Cited by 102
The effect of a cognitive and a physical stress-reducing programme on psychological complaints
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“In the meta-analysis a number of gaps in our knowledge is considered with regard to stress-reduction intervention programmes (van der Klink et al. 2001; Murphy 1996; van der Hek and Plomp 1997 ).”
Participants' accounts of a stress management intervention
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“Therefore, they can be an effective means of protecting and enhancing employee well-being in the medium to long term (Ivancevich et al., 1990; Murphy, 1996; Semmer, 2003, 2006; Van der Hek & Plomp, 1997).”
BackgroundPattern of antidepressant use and duration of depression-related absence from work
Dewa, C. S., Hoch, J. S., Lin, E. H. B., Paterson, M., & Goering, P. N. (2003) · The British Journal of Psychiatry · doi:10.1192/bjp.183.6.507 · Cited by 75
“For example, Watson Wyatt (1997) found For example, Watson Wyatt (1997) found 5 0 7 5 0”
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Preventive staff-support interventions for health workers
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Internet-based stress management for distressed managers: results from a randomised controlled trial
Asplund, R. P., Dagöö, J., Fjellström, I., Niemi, L., Hansson, K., Zeraati, F., Ziuzina, M., Geraedts, A. S., Ljótsson, B., Carlbring, P., et al. (2017) · Occupational and Environmental Medicine · doi:10.1136/oemed-2017-104458 · Cited by 71
The effects of stress management interventions among police officers and recruits
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“The authors concluded that stress management interventions are effective. van der Hek and Plomp (1997) updated a review of stress management interventions initially conducted by DeFrank and Cooper (1987).”
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“…Karasek, 1992; Kompier, Geurts, GruÈ ndemann, Vink, & Smulders, 1998; Kompier & Kristensen, 2001; Murphey, 1984; Parkes & Sparkes, 1998; van der Hek & Plomp, 1997) and health promotion intervention studies (Heaney & Goetzel, 1997; Kasl & Serxner, 1992; Pellertier, 1993, 1996; Wilson, Holman,…”
Organizational role stress among medical school faculty members in Iran: dealing with role conflict
Ahmady, S., Changiz, T., Masiello, I., & Brommels, M. (2007) · BMC Medical Education · doi:10.1186/1472-6920-7-14
“The results of the study indicated that organizational role stress is highly correlated with job burnout among all ranks of faculty members, and sources of stress included excessively high selfexpectations, the pressure to secure financial support for research, insufficient time to keep up with developments in the fie…”
Workaholism and incivility: stress and psychological capital’s role
Lanzo, L. A., Aziz, S., & Wuensch, K. L. (2016) · International Journal of Workplace Health Management · doi:10.1108/ijwhm-08-2015-0051 · Cited by 56
Taris, T. W., Kompier, M. A. J., Geurts, S. A. E., Schreurs, P. J. G., Schaufeli, W. B., de Boer, E., Sepmeijer, K. J., & Watterz, C. (2003) · International Journal of Stress Management · doi:10.1037/1072-5245.10.4.297 · Cited by 31
“Since then, many reports on the effects of stress management interventions have appeared, including several reviews (among others, Giga et al., 2003; Murphy, 1988, 1996; Semmer, 2003; Van der Hek & Plomp, 1997; Van der Klink, Blonk, Schene, & Van Dijk, 2001).”
BackgroundStress management for mental health professionals: a review of effective techniques
Edwards, D. J., Hannigan, B., Fothergill, A., & Burnard, P. (2002) · Stress and Health · doi:10.1002/smi.947 · Cited by 56
Managing job stress in the Netherlands
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Workstyle and Upper-Extremity Symptoms: A Biobehavioral Perspective
Nicholas, R. A., Feuerstein, M. A., & Suchday, S. (2005) · Journal of Occupational and Environmental Medicine · doi:10.1097/01.jom.0000158705.50563.4c · Cited by 53
“Current interventions often focus exclusively on modifying biomechanical/postural factors(37) or sources of psychosocial stress.(38) A recent randomized control trial of the effects of a combined ergonomic–stress management intervention versus ergonomic intervention alone did not show superiority for the combined appr…”
BackgroundStress and work‐related upper extremity disorders: Implications for prevention and management
Pransky, G., Robertson, M. M., & Moon, S. D. (2002) · American Journal of Industrial Medicine · doi:10.1002/ajim.10040 · Cited by 50
Shikieri, A. B. E., & Musa, H. A. A. (2012) · Creative Education · doi:10.4236/ce.2012.31022 · Cited by 46
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Identifying Work Organization Targets for a Work-Related Musculoskeletal Symptom Prevention Program
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“Eighteen reviews, published between 1997 and 2008, of the stress management and prevention literature were selected for secondary synthesis.(23,26-42) Twelve of these were peer-reviewed academic papers and six were from books and reports.”
BackgroundA self-referral preventive intervention for burnout among Norwegian nurses: One-year follow-up study
Rø, K. I., Gude, T., Tyssen, R., & Aasland, O. G. (2009) · Patient Education and Counseling · doi:10.1016/j.pec.2009.07.008 · Cited by 36
Dellve, L., Skagert, K., & Eklöf, M. (2008) · Social Science & Medicine · doi:10.1016/j.socscimed.2008.05.030 · Cited by 36
“…understandable, considering the uncertainty that still surrounds the causes, prevention, and treatment of such common causes for sick-listing as stress-related complaints and musculoskeletal symptoms (Reynolds, 2000; Silverstein & Clark, 2004; van der Hek & Plomp, 1997; Westgaard & Winkel, 1997).”
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“In addition, several published studies of the effect of intervention in persons with work-related stress were evaluated [3-9].”
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Wickramasinghe, V. (2010) · Stress and Health · doi:10.1002/smi.1314 · Cited by 38
The complexities of caring for child protection workers: the contexts of practice and supervision
Goddard, C., & Hunt, S. (2011) · Journal of Social Work Practice · doi:10.1080/02650533.2011.626644 · Cited by 34
“These include absenteeism, high turnover and loss of ‘productivity’ (see, for example, Van der Hek & Plomp, 1997).”
BackgroundBrun, J. P., Biron, C., & Ivers, H. (2004) · Archives des maladies professionnelles et de médecine du travail/Archives des maladies professionnelles et de l'environnement · doi:10.1016/s1775-8785(04)93127-x · Cited by 34
Évaluation du stress chez le personnel de santé au Maroc : à propos d’une étude multicentrique
Laraqui, O., Laraqui, S., Tripodi, D., Caubet, A., Verger, C., & Laraqui, C. H. (2008) · Archives des maladies professionnelles et de médecine du travail/Archives des maladies professionnelles et de l'environnement · doi:10.1016/j.admp.2008.06.014 · Cited by 36
Applicability of survey feedback for an occupational health method in stress management
Elo, A.-L., Leppänen, A., & Sillanpää, P. (1998) · Occupational Medicine · doi:10.1093/occmed/48.3.181 · Cited by 31
Effect of a participative work conference on psychosocial work environment and well-being
Mattila, P., Elo, A.-L., Kuosma, E., & Kylä-Setälä, E. (2006) · European Journal of Work and Organizational Psychology · doi:10.1080/13594320600901729 · Cited by 30
“Individually orientated interventions in well-being at workplaces have been more systematically evaluated, and the results have been encouraging (Cooper & Cartwright, 1994; Cox, Griffits, & Rial-Gonzalez, 2000; Murphy, 1996; van der Hek & Plomp, 1997).”
BackgroundResultIntervenções em assédio moral no trabalho: uma revisão da literatura
Glina, D. M. R., & Soboll, L. A. P. (2012) · Revista Brasileira de Saúde Ocupacional · doi:10.1590/s0303-76572012000200008 · Cited by 29
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“The burden of accountability for quality and performance has resulted in the growth of organizational defensiveness and a new area of stress for individual social workers (Graham et al., 2007; Halbesleben & Buckley, 2004; Shapiro, Shapiro, & Schwartz, 2000; Van der Hek & Plomp, 1997).”
Backgroundvon Humboldt, S., Leal, I. M. P., Laneiro, T., & Tavares, P. (2013) · Stress and Health · doi:10.1002/smi.2487 · Cited by 27
“These results indicated the relevance of stress management for the respondents and supported existing literature (Dilworth & Kingsbury, 2005; Grzywacz, Almeida, & McDonald, 2002; Ivancevich et al., 1990; Keita & Sauter, 1992; Kets De Vries, 2004; Siegrist, 1990; van der Hek & Plomp, 1997).”
ResultLeadership, organization and health at work: a case study of a Swedish industrial company
Eriksson, A., Jansson, B., Haglund, B. J. A., & Axelsson, R. (2008) · Health Promotion International · doi:10.1093/heapro/dan015 · Cited by 26
“Studies have shown that the organization of work affects the health of the employees (Van der Hek and Plomp, 1997; Chu et al., 2000).”
BackgroundOrganisational level interventions for reducing occupational stress in healthcare workers
Giga, S. I., Fletcher, I. J., Sgourakis, G., Mulvaney, C. A., & Vrkljan, B. H. (2018) · Cochrane Database of Systematic Reviews · doi:10.1002/14651858.cd013014 · Cited by 26
STRESS AND BURNOUT IN HEALTHCARE WORKERS
Peterson, U. (2008) · Figshare · Cited by 25
Brisson, C., Cantin, V., Larocque, B., Vézina, M., Vinet, A., Trudel, L., & Bourbonnais, R. (2006) · Canadian Journal of Community Mental Health · doi:10.7870/cjcmh-2006-0024 · Cited by 24
Do positive emotions help us cope with occupational stress?
Galanakis, M., Galanopoulou, F., & Stalikas, A. (2011) · Europe’s Journal of Psychology · doi:10.5964/ejop.v7i2.127 · Cited by 21
Trudel, L., Vonarx, N., Simard, C., Freeman, A. R., Vézina, M., Brisson, C., Vinet, A., Bourbonnais, R., & Dugas, N. (2009) · Work · doi:10.3233/wor-2009-0933 · Cited by 22
“Four reviews of the literature on intervention studies [27,39, 40,76] have revealed positive effects of these types of initiatives.”
Stress ocupacional em bombeiros: efeitos de intervenção baseada em avaliação de necessidades
Murta, S. G., & Tróccoli, B. (2007) · Estudos de Psicologia (Campinas) · doi:10.1590/s0103-166x2007000100005 · Cited by 31
Bourbonnais, R., Gauthier, N., Vézina, M., Viens, C., Durand, P. J., Brisson, C., Alderson, M., Bégin, P., & Ouellet, J.-P. (2005) · Perspectives interdisciplinaires sur le travail et la santé · doi:10.4000/pistes.3207 · Cited by 19
“Les comportements agressifs des résidents ont été mesurés au moyen de 4 items provenant de l’échelle de comportements perturbateurs des personnes démentes élaborée par Baumgarten, Becker et Gauthier (1990). La violence physique et l’intimidation au travail réfèrent à la fréquence avec laquelle les individus subissent…”
van Oorsouw, W. M. W. J., Embregts, P. J. C. M., Bosman, A. M. T., & Jahoda, A. J. (2013) · Journal of Applied Research in Intellectual Disabilities · doi:10.1111/jar.12066 · Cited by 17
Tahara, H., Yamada, T., Nagafuchi, K., Shirakawa, C., Suzuki, K., Mafune, K., Kubota, S., Hiro, H., Mishima, N., & Nagata, S. (2009) · Journal of Occupational Health · doi:10.1539/joh.l8081 · Cited by 16
“Development of the feedback form We considered the following three points in planning the method of summation and feedback of the checklist: (1) managers and employees who receive the result can easily imagine the situation in their own worksite; (2)”
BackgroundMethodInfluentialOutcome expectancy as a process indicator in comprehensive worksite stress management interventions.
Fridrich, A., Jenny, G. J., & Bauer, G. F. (2015) · International Journal of Stress Management · doi:10.1037/a0039202 · Cited by 16
Mediators and Moderators of Organizational Interventions to Prevent Occupational Stress
Biron, C., Cooper, C. L., & Bond, F. W. (2009) · Oxford University Press eBooks · doi:10.1093/oxfordhb/9780199211913.003.0018 · Cited by 16
Psychosocial Conditions and Access to an Occupational Health Service among Farmers
Thelin, A. G., Stiernström, E.-L., & Holmberg, S. (2000) · International Journal of Occupational and Environmental Health · doi:10.1179/oeh.2000.6.3.208 · Cited by 16
Katsarou, A. L., Vryonis, M. M., Protogerou, A. D., Alexopoulos, E. C., Achimastos, A. D., Papadogiannis, D. E., Chrousos, G. P., & Darviri, C. (2013) · Primary Health Care Research & Development · doi:10.1017/s1463423612000679 · Cited by 16
Kennedy, J. J., & Pretorius, M. (2008) · Journal of Workplace Behavioral Health · doi:10.1080/15555240802243096 · Cited by 14
“Worksite stress management programs have proven to be effective in reducing health problems such as hypertension and depression, decreasing absenteeism and accidents, and increasing job performance and job satisfaction (cf. Shapiro et al., 2005; Van der Hek & Plomp, 1997).”
BackgroundHeron, R. J. L., McKeown, S., Tomenson, J. A., & Teasdale, E. L. (1999) · Occupational Medicine · doi:10.1093/occmed/49.7.451 · Cited by 13
Efforts of health promotion teams to improve the psychosocial work environment.
Elo, A.-L., & Leppänen, A. (1999) · Journal of Occupational Health Psychology · doi:10.1037/1076-8998.4.2.87 · Cited by 13
Beck, B. D. (2012) · VBN Forskningsportal (Aalborg Universitet) · Cited by 13
Stress et stratégies d'ajustement. Analyse en situation de fusion-acquisition
Steiler, D., & Rüling, C.-C. (2010) · Management & Avenir · doi:10.3917/mav.034.0040 · Cited by 12
“Notre travail rejoint à ce point les analyses l’entreprise de maîtriser la situation ou la période organisationnelle cible. antérieures sur les effets de programmes de gestion de stress mis en place en entreprise (van der Hek & Plomp, 1997; DeFrank & Cooper, 1987).”
Rouat, S., Troyano, V., Cuvillier, B., Chaumon, M.-É. B., & Sarnin, P. (2017) · Perspectives interdisciplinaires sur le travail et la santé · doi:10.4000/pistes.5157 · Cited by 12
Effectiveness of Organizational Interventions for the Prevention of Workplace Stress
Report, I. (2009) · Cited by 11
Corporate Responsibility for Systemic Occupational Stress Prevention
Kasperczyk, R. T. (2010) · Journal of Business Systems Governance & Ethics · doi:10.15209/jbsge.v5i3.188 · Cited by 11
Stressmanagement und Führungskräfte
Busch, C., & Steinmetz, B. (2002) · Gruppe Interaktion Organisation Zeitschrift für Angewandte Organisationspsychologie (GIO) · doi:10.1007/s11612-002-0034-2 · Cited by 11
Teaching a Comprehensive Course on Stress and Work
DeFrank, R. S. (2011) · Organizational Behavior Teaching Review · doi:10.1177/1052562911427834 · Cited by 12
“This importance of this point has been emphasized a number of times in the stress literature (e.g., DeFrank & Cooper, 1987; Giga, Cooper, & Faragher, 2003; van der Hek & Plomp, 1997).”
Background
Metadata
- Authors
- van der Hek, H., & Plomp, H. N.
- Affiliations
- Vrije Universiteit Amsterdam (NL)
- Venue
- Occupational Medicine
- Publisher
- Oxford University Press (OUP)
- Published
- 1997
- Volume
- 47
- Issue
- 3
- Pages
- 133-141
- ISSN
- 0962-7480 (ISSN-L)
- 1471-8405
- OpenAlex
- W2134112013
- Cited by
- 169
- References
- 52
- Citations by year
- 2024: 1 · 2021: 2 · 2020: 1 · 2019: 2 · 2018: 2 · 2017: 9 · 2016: 4 · 2015: 9 · 2014: 12 · 2013: 12 · 2012: 9
- FWCI
- 1.73
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Occupational Medicine (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Workplace Health and Well-being
- Social Sciences › Psychology › Social Psychology › Stress and Burnout Research
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Occupational Health and Safety in Workplaces
- Keywords
- occupational stress, stress management interventions, stress prevention, workplace interventions, organizational interventions, group intervention, intervention costs
- MeSH terms
- Adaptation, Psychological, Biofeedback, Psychology, Humans, Occupational Diseases, Occupational Health Services, Relaxation Therapy, Stress, Psychological, Program Evaluation, Cognitive Behavioral Therapy
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