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Through the Patientʼs Eyes: Understanding and Promoting Patient-Centered Care
Abstract
1. Introduction: Medicine and Health from the Patient's Perspective(Margaret Gerteis, Susan Edgman-Levitan, Jennifer Daley, Thomas L. Delbanco). Part One: The Dimensions of Patient-Centered Care. 2. Treating Patients as Individuals(Kimberly D. Allshouse). 3. Coordinating Care and Integrating Services(Margaret Gerteis). 4. Overcoming the Barrier of Words(Jennifer Daley). 5. Innovations in Patient-Centered Education(Beth Ellers). 6. Enhancing Physical Comfort(Janice D. Walker). 7. Providing Effective Emotional Support(Susan Edgman-Levitan). 8. Involving and Supporting Family and FriAnds(Beth Ellers). 9. Facilitating the Transition Out of the Hospital(Beth Ellers, Janice D. Walker). Part Two: Promoting a Patient-Centered Health Care Environment. 10. Culture, Leadership, and Service in the Patient-Centered Hospital(Margaret Gerteis, Marc J. Roberts). 11. Promoting the Doctor's Involvement in Care(Thomas L. Delbanco). 12. Rebuilding Public Trust and Confidence(Thomas W. Moloney, Barbara Paul).
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Citations
Cited by
The Values and Value of Patient-Centered Care
Epstein, R. M., & Street, R. L. (2011) · The Annals of Family Medicine · doi:10.1370/afm.1239 · Cited by 1,956
The effect of patient race and socio-economic status on physicians' perceptions of patients
van Ryn, M., & Burke, J. (2000) · Social Science & Medicine · doi:10.1016/s0277-9536(99)00338-x · Cited by 1,509
Coleman, E. A. (2003) · Journal of the American Geriatrics Society · doi:10.1046/j.1532-5415.2003.51185.x · Cited by 1,109
Patient-Centered Care and Outcomes: A Systematic Review of the Literature
Rathert, C., Wyrwich, M. D., & Boren, S. A. (2013) · Medical Care Research and Review · doi:10.1177/1077558712465774 · Cited by 1,087
The ACGME outcome project: retrospective and prospective
Swing, S. R. (2007) · Medical Teacher · doi:10.1080/01421590701392903 · Cited by 962
Metadata
- Authors
- Gerteis, M., Edgman-Levitan, S., Daley, J., & Delbanco, T. L.
- Venue
- Journal For Healthcare Quality
- Published
- 1997-05
- Volume
- 19
- Issue
- 3
- Pages
- 43
- ISSN
- 1062-2551 (ISSN-L)
- OpenAlex
- W625964748
- Cited by
- 562
- References
- 0
- FWCI
- 33.60
- Type
- journal article
- Language
- en
- Open access
- closed
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- CoChat. (2026). Citation check: Through the Patientʼs Eyes: Understanding and Promoting Patient-Centered Care. https://app.cochat.ai/papers/10.1097/01445442-199705000-00012
- The paper
- Gerteis, M., Edgman-Levitan, S., Daley, J., & Delbanco, T. L. (1997). Through the Patientʼs Eyes: Understanding and Promoting Patient-Centered Care. Journal For Healthcare Quality. https://doi.org/10.1097/01445442-199705000-00012
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
