Cited by 1,087Patient Satisfaction in HealthcarePatient-Provider Communication in HealthcarePrimary Care and Health Outcomes

Patient-Centered Care and Outcomes: A Systematic Review of the Literature

Rathert, Cheryl, Wyrwich, Mary D., Boren, Suzanne Austin·2013·Medical Care Research and Review

Abstract

Patient-centered care (PCC) has been studied for several decades. Yet a clear definition of PCC is lacking, as is an understanding of how specific PCC processes relate to patient outcomes. We conducted a systematic review of the PCC literature to examine the evidence for PCC and outcomes. Three databases were searched for all years through September 2012. We retained 40 articles for the analysis. Results found mixed relationships between PCC and clinical outcomes, that is, some studies found significant relationships between specific elements of PCC and outcomes but others found no relationship. There was stronger evidence for positive influences of PCC on satisfaction and self-management. Future research should examine specific dimensions of PCC and how they relate to technical care quality, particularly some dimensions that have not been studied extensively. Future research also should identify moderating and mediating variables in the PPC–outcomes relationship.

Integrity signals

Registry

Crossref · 10.1177/1077558712465774

Cites

66 of 66 references verified0 citation errors · 0 not checkable

Statistics

Recomputing p-values needs the paper’s full text.

Claims the paper makes

This paper’s full text isn’t openly available, so its claims and self-check weren’t run. The registry and citation checks still apply.

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

  • Contraindications for exercise program: fever, bone metastases involving 25% of cortex, lab results; if receiving chemotherapy or recurrence, high impact aerobic exercise is contraindicated; also if WBC <3000mm3, neutrophil <2500mm3, HGB <10g/dL, platelets <2500mm3.

    “Some things that need to be considered before carrying out an exercise program for cancer survivors are conditions that may be contraindicated, such as fever, bone metastases involving 25% of the cortex, and the patient's laboratory results. If the patient is receiving chemotherapy or experiencing a recurrence, high impact aerobic exercise is contraindicated [72]; this is also true if the labor”

Cites

Flagged first, then by citations

1 of the 67 references couldn’t be matched to a known paper.

Cited by

Sorted by citations

Authors
Rathert, C., Wyrwich, M. D., & Boren, S. A.
Affiliations
University of Missouri (US)
Venue
Medical Care Research and Review
Published
2012-11-20
Volume
70
Issue
4
Pages
351-379
ISSN
  • 1077-5587 (ISSN-L)
  • 1552-6801
OpenAlex
W2159318017
Cited by
1,087
References
67
Citations by year
2026: 70 · 2025: 91 · 2024: 114 · 2023: 109 · 2022: 118 · 2021: 114 · 2020: 109 · 2019: 112 · 2018: 62 · 2017: 81 · 2016: 35 · 2015: 41 · 2014: 23 · 2013: 8
FWCI
3.40
Type
journal article
Language
en
Open access
closed
Locations
  • Medical Care Research and Review (publishedVersion)
  • PubMed (publishedVersion)
Topics
  • Health Sciences › Health Professions › General Health Professions › Patient Satisfaction in Healthcare
  • Health Sciences › Health Professions › General Health Professions › Patient-Provider Communication in Healthcare
  • Health Sciences › Health Professions › General Health Professions › Primary Care and Health Outcomes
Keywords
patient-centered care, patient outcomes, patient satisfaction, self-management, clinical outcomes, quality of care
MeSH terms
Humans, Patient Satisfaction, Outcome Assessment, Health Care, Patient-Centered Care

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review