PreprintCited by 35Artificial Intelligence in Healthcare and EducationInterpreting and Communication in HealthcareNatural Language Processing Techniques

GPT-4 outperforms ChatGPT in answering non-English questions related to cirrhosis

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Yeo, Yee Hui, Samaan, Jamil S., Ng, Wee Han, Ma, Xiaoyan, Ting, Peng-Sheng, Kwak, Min-Sun, Panduro, Arturo, Lizaola-Mayo, Blanca +7 more·2023·medRxiv

Abstract

Background and Objectives: Artificial intelligence is increasingly being employed in healthcare, raising concerns about the exacerbation of disparities. This study evaluates ChatGPT and GPT-4’s ability to comprehend and respond to cirrhosis-related questions in English, Korean, Mandarin, and Spanish, addressing language barriers that may impact patient care. Methods: A set of 36 cirrhosis-related questions were translated into Korean, Mandarin, and Spanish and prompted to both ChatGPT and GPT-4 models. Non-English responses were graded by native-speaking hepatologists on accuracy and similarity to English responses. Chi-square tests were used to compare the proportions of grading between ChatGPT and GPT-4. Results: GPT-4 showed a marked improvement in the proportion of comprehensive and correct answers compared to ChatGPT across all four languages (p<0.05). GPT-4 demonstrated enhanced accuracy and avoided erroneous responses evident in ChatGPT’s output. Significant improvement was observed in Mandarin and Korean subgroups, with a smaller quality gap between English and non-English responses in GPT-4 compared to ChatGPT. Conclusions: GPT-4 exhibited significantly higher accuracy in English and non-English cirrhosis-related questions, highlighting its potential for more accurate and reliable language model applications in diverse linguistic contexts. These advancements have important implications for patients with language discordance, contributing to equalizing health literacy on a global scale.

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Crossref · 10.1101/2023.05.04.23289482

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  • Yeo et al. highlight that LLMs could provide cross-lingual translation and thus contribute to equalizing healthcare and racial disparities.

    “In their work on the use of ChatGPT 4 in overcoming language barriers, Yeo et al. highlight an additional benefit, as LLMs could provide cross-lingual translation and thus contribute to equalizing healthcare and racial disparities56.”

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Research works printed but not linked: 2

  1. Wenxiang Jiao WW, Jen-tse Huang, Xing Wang, Zhaopeng Tu. Is ChatGPT A Good Translator? Yes With GPT-4 As The Engine. arXiv 2023.
  2. Linting Xue NC, Adam Roberts, Mihir Kale, Rami Al-Rfou, Aditya Siddhant, Aditya Barua, Colin Raffel. mt5: A massively multilingual pre-trained text-to-text transformer. Conference of the North American Chapter of the Association for . Computational Linguistics: Human Language Technologies, NAACL-HLT 2021: Association for Computational Linguistics, 2021.

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Authors
Yeo, Y. H., Samaan, J. S., Ng, W. H., Ma, X., Ting, P.-S., Kwak, M.-S., Panduro, A., Lizaola-Mayo, B., Trivedi, H., Vipani, A., Ayoub, W., Yang, J. D., Liran, O., Spiegel, B., & Kuo, A.
Affiliations
  • Cedars-Sinai Medical Center (US)
  • University of Bristol (GB)
  • Nanjing Drum Tower Hospital (CN)
  • Tulane University (US)
  • Seoul National University (KR)
  • Universidad de Guadalajara (MX)
Corresponding author
  • Spiegel, Brennan
  • Kuo, Alexander
Venue
medRxiv
Publisher
openRxiv
Published
2023-05-05
OpenAlex
W4372348574
Cited by
35
References
15
Citations by year
2025: 5 · 2024: 21 · 2023: 8
Type
posted content
Language
en
Open access
Licence
cc-by-nc-nd
Locations
medRxiv (acceptedVersion, cc-by-nc-nd)
Topics
  • Health Sciences › Medicine › Health Informatics › Artificial Intelligence in Healthcare and Education
  • Health Sciences › Health Professions › General Health Professions › Interpreting and Communication in Healthcare
  • Physical Sciences › Computer Science › Artificial Intelligence › Natural Language Processing Techniques
Keywords
GPT-4, ChatGPT, liver cirrhosis, language barriers, multilingual question answering, health disparities, health literacy, language discordance, large language models in healthcare, Korean language, mandarin, Spanish language

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