The DOI matches its Crossref record.
The Pareto principle in organizational decision making
Abstract
All organizations face decisions for prioritizing resources to yield the greatest value to the organization. This study focuses on a highly‐matrixed, US manufacturer and the process used to prioritize information services (IS) resources based on the heuristic of the “Pareto principle”.
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Claims other papers make about this one
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In the citing paper
“This rule has been applied in a variety of fields, such as economics, 4-7 biology, 8,9 ethology, 10,11 and civil engineering, 12,13 where its validity and usefulness have been demonstrated.”
From Pareto's 80/20 Rule and the Gaussian Distribution (2018) · cites this paper as [10]
Citations
Cites
No references could be resolved yet.
Research works printed but not linked: 8
- Basile, F. (1996). “Great management ideas can work for you”, Indianapolis Business Journal, Vol. 16, pp. 53‐4.
- Garodnick, R. (1999), “Make better use of your forecasting package using the 80/20 rule”, Apparel Industry, Vol. 60, October, pp. 80‐1.
- Harrison, E.F. and Pelletier, M.A. (1995), “A paradigm for strategic decision success”, Management Decision, Vol. 33, pp. 53‐9. · DOI
- Juran, J.M. (1954), “Universals in management planning and controlling”, The Management Review, November, pp. 748‐61.
- Juran, J.M. (1960). “Pareto, Lorenz, Bernoulli, Juran and others”, Industrial Quality Control, October, Vol. 25.
- La Rooy, G. (1999). “Know what counts”, NZ Business, Vol. 13, pp. 28‐31. · DOI
- Wallace, S.W. (2000), “Decision making under uncertainty: is sensitivity analysis of any use?”, Operations Research, January‐February, Vol. 48, pp. 20‐5. · DOI
- Hannson, S.O. (1996), “Decision making under great uncertainty”, Philosophy of the Social Sciences, Vol. 26, September, pp. 369‐86 · DOI
Cited by
Sorted by citations
Pareto's 80/20 Rule and the Gaussian Distribution
Tanabe, K. (2018) · Physica A: Statistical Mechanics and its Applications · doi:10.1016/j.physa.2018.07.023 · Cited by 53
Artinger, F. M., Marx-Fleck, S., Junker, N. M., Gigerenzer, G., Artinger, S., & van Dick, R. (2025) · Journal of Business Research · doi:10.1016/j.jbusres.2025.115240 · Cited by 29
Metadata
- Authors
- Craft, R. C., & Leake, C.
- Affiliations
- Capella University (US)
- Venue
- Management Decision
- Publisher
- Emerald
- Published
- 2002-10-01
- Volume
- 40
- Issue
- 8
- Pages
- 729-733
- ISSN
- 0025-1747 (ISSN-L)
- OpenAlex
- W1967230147
- Cited by
- 166
- References
- 0
- Citations by year
- 2026: 8 · 2025: 12 · 2024: 14 · 2023: 15 · 2022: 11 · 2021: 18 · 2020: 34 · 2019: 9 · 2018: 8 · 2017: 6 · 2016: 2 · 2015: 6 · 2014: 4 · 2013: 3 · 2012: 3
- FWCI
- 1.50
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Management Decision (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Management Information Systems › Information Technology Governance and Strategy
- Social Sciences › Business, Management and Accounting › Strategy and Management › Management and Optimization Techniques
- Social Sciences › Decision Sciences › Management Science and Operations Research › Multi-Criteria Decision Making
- Keywords
- Pareto principle, organizational decision-making, resource prioritization, information services, matrix organization, heuristics, IT resource allocation, manufacturing companies
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
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Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: The Pareto principle in organizational decision making. https://app.cochat.ai/papers/10.1108/00251740210437699
- The paper
- Craft, R. C., & Leake, C. (2002). The Pareto principle in organizational decision making. Management Decision. https://doi.org/10.1108/00251740210437699
