The DOI matches its Crossref record; 38 of the 38 references it cites were found in a registry or an index.
Knowledge management, HRM and the innovation process
Abstract
Abstract This paper aims to explore Castells ’ proposition that the innovation process is being progressively intensi ed by developments in technological and organizational forms – that knowledge is being applied to the generation of knowledge. The paper focuses on the emergence and implementation of knowledge management (KM), and its particular application in Ebank. A global approach to KM focussing on intranet technology proved unsuccessful. In explaining this outcome, the paper focuses on the constraints posed by the social embeddedness of knowledge as having a crucial effect. In this case, such embeddedness seemed to be linked to the lack of extensive intra-organizational networks and the disparate identities developed by the different business units of the rm. These ndings highlight several implications for KM’s role in the innovation process.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
Rogers, E. M., Singhal, A., & Quinlan, M. M. (2019) · An Integrated Approach to Communication Theory and Research · doi:10.4324/9780203710753-35 · Cited by 37,322
Absorptive Capacity: A New Perspective on Learning and Innovation
Cohen, W. M., & Levinthal, D. A. (1990) · Administrative Science Quarterly · doi:10.2307/2393553 · Cited by 35,728
Economic Action and Social Structure: The Problem of Embeddedness
Granovetter, M. (1985) · American Journal of Sociology · doi:10.1086/228311 · Cited by 28,745
The Knowledge-Creating Company
Nonaka, I. (1998) · The Economic Impact of Knowledge · doi:10.1016/b978-0-7506-7009-8.50016-1 · Cited by 14,619
POLANYI, M. (1997) · Knowledge in Organisations · doi:10.1016/b978-0-7506-9718-7.50010-x · Cited by 12,408
Brown, J. S., & Duguid, P. (1991) · Organization Science · doi:10.1287/orsc.2.1.40 · Cited by 8,390
Central Problems in Social Theory: Action, structure and contradiction in social analysis
Giddens, A. (1979) · Bloomsbury Publishing Plc eBooks · doi:10.1007/978-1-349-16161-4 · Cited by 7,939
Social Capital, Intellectual Capital, and the Organizational Advantage
Nahapiet, J., & Ghoshal, S. (1998) · The Academy of Management Review · doi:10.2307/259373 · Cited by 7,111
Sectoral patterns of technical change: Towards a taxonomy and a theory
Pavitt, K. (1984) · Research Policy · doi:10.1016/0048-7333(84)90018-0 · Cited by 6,102
The Search-Transfer Problem: The Role of Weak Ties in Sharing Knowledge across Organization Subunits
Hansen, M. T. (1999) · Administrative Science Quarterly · doi:10.2307/2667032 · Cited by 5,809 · cited 1×
“Hansen (1999), in particular, develops this contingency view in observing that networks based on weak ties facilitate the search for less complex knowledge while strong tie networks enable the transfer of complex (non-codi®ed, dependent) knowledge.”
Background
Cited by
Knowledge transfer and organizational innovation: Impacts of quality and environmental management
Hamdoun, M., Chiappetta Jabbour, C. J., & Ben Othman, H. (2018) · Journal of Cleaner Production · doi:10.1016/j.jclepro.2018.05.031 · Cited by 163
Sigala, M., & Chalkiti, K. (2014) · Computers in Human Behavior · doi:10.1016/j.chb.2013.05.032 · Cited by 117
Innovation in SMEs: the role of employee training in German SMEs
Demirkan, I., Srinivasan, R., & Nand, A. (2022) · Journal of Small Business and Enterprise Development · doi:10.1108/jsbed-07-2020-0246 · Cited by 59
Metadata
- Authors
- Scarbrough, H.
- Venue
- International Journal of Manpower
- Publisher
- Emerald
- Published
- 2003-08
- Volume
- 24
- Issue
- 5
- Pages
- 501-516
- ISSN
- 0143-7720 (ISSN-L)
- OpenAlex
- W2074763227
- Cited by
- 441
- References
- 38
- FWCI
- 19.26
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Knowledge management, HRM and the innovation process. https://app.cochat.ai/papers/10.1108/01437720310491053
- The paper
- Scarbrough, H. (2003). Knowledge management, HRM and the innovation process. International Journal of Manpower. https://doi.org/10.1108/01437720310491053
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
