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Cited by 1,610

The DOI matches its Crossref record; 5 of the 5 references it cites were found in a registry or an index.

Survey research in operations management: a process‐based perspective

Forza, Cipriano·2002·International Journal of Operations & Production Management
DOI 10.1108/01443570210414310
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Abstract

This paper provides guidelines for the design and execution of survey research in operations management (OM). The specific requirements of survey research aimed at gathering and analysing data for theory testing are contrasted with other types of survey research. The focus is motivated by the need to tackle the various issues which arise in the process of survey research. The paper does not intend to be exhaustive: its aim is to guide the researcher, presenting a systematic picture which synthesises suitable survey practices for research in an OM context. The fundamental aim is to contribute to an increase in the quality of OM research and, as a consequence, to the status of the OM discipline among the scientific community.

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Metadata

Authors
Forza, C.
Venue
International Journal of Operations & Production Management
Publisher
Emerald
Published
2002-02-01
Volume
22
Issue
2
Pages
152-194
ISSN
0144-3577 (ISSN-L)
DOI
10.1108/01443570210414310
OpenAlex
W2124656128
Cited by
1,610
References
5
FWCI
36.45
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Survey research in operations management: a process‐based perspective. https://app.cochat.ai/papers/10.1108/01443570210414310
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Forza, C. (2002). Survey research in operations management: a process‐based perspective. International Journal of Operations & Production Management. https://doi.org/10.1108/01443570210414310

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.