The DOI matches its Crossref record; 19 of the 19 references it cites were found in a registry or an index.
Crafting a change message to create transformational readiness
Abstract
Explains how we used the change message components of discrepancy, appropriateness, efficacy, principal support, and personal valence and the message conveying strategies of active participation, persuasive communication and management of information suggested by Armenakis and colleagues to help an organization create readiness for a major reorganization. We describe and evaluate our experiences from our initial coaching with the president, through initial management meetings to determine the new business unit’s strategy and structure, to the initial company‐wide announcement of the plans. We conclude with a set of observations and lessons and suggestions for future research on the use of the change message framework.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
(1975) · PhilPapers (PhilPapers Foundation) · Cited by 36,737
The Social Psychology of Organizations.
Hackman, J. R., Katz, D., & Kahn, R. L. (1979) · Administrative Science Quarterly · doi:10.2307/2989929 · Cited by 12,235
(1964) · Medical Entomology and Zoology · Cited by 10,439
A Social Information Processing Approach to Job Attitudes and Task Design
Salancik, G. R., & Pfeffer, J. (1978) · Administrative Science Quarterly · doi:10.2307/2392563 · Cited by 4,372
Leading change: why transformation efforts fail
Kotter, J. P. (2009) · IEEE Engineering Management Review · doi:10.1109/emr.2009.5235501 · Cited by 3,566
Lewin, K. (1947) · Human Relations · doi:10.1177/001872674700100103 · Cited by 3,493
EFFECTS OF PROCEDURAL AND DISTRIBUTIVE JUSTICE ON REACTIONS TO PAY RAISE DECISIONS.
Folger, R., & Konovsky, M. A. (1989) · Academy of Management Journal · doi:10.2307/256422 · Cited by 2,516
Frontiers in Group Dynamics: II. Channels of Group Life; Social Planning and Action Research
Lewin, K. (1947) · Human Relations · doi:10.1177/001872674700100201 · Cited by 2,265
Creating Readiness for Organizational Change
Armenakis, A. A., Harris, S. G., & Mossholder, K. W. (1993) · Human Relations · doi:10.1177/001872679304600601 · Cited by 2,042
Self-citationSelf-efficacy: implications for organizational behavior and human resource management
Gist, M. E. (1987) · The Academy of Management Review · doi:10.5465/amr.1987.4306562 · Cited by 1,447
Cited by
A theory of organizational readiness for change
Weiner, B. J. (2009) · Implementation Science · doi:10.1186/1748-5908-4-67 · Cited by 2,268
Weiner, B. J., Amick, H., & Lee, S.-Y. D. (2008) · Medical Care Research and Review · doi:10.1177/1077558708317802 · Cited by 786
Change Readiness: A Multilevel Review
Rafferty, A. E., Jimmieson, N. L., & Armenakis, A. A. (2013) · Journal of Management · doi:10.1177/0149206312457417 · Cited by 679
Self-citationMadsen, S. R., Miller, D., & John, C. R. (2005) · Human Resource Development Quarterly · doi:10.1002/hrdq.1134 · Cited by 420
Devos, G., Buelens, M., & Bouckenooghe, D. (2007) · The Journal of Social Psychology · doi:10.3200/socp.147.6.607-630 · Cited by 278
Metadata
- Authors
- Armenakis, A. A., & Harris, S. G.
- Venue
- Journal of Organizational Change Management
- Publisher
- Emerald
- Published
- 2002-04-01
- Volume
- 15
- Issue
- 2
- Pages
- 169-183
- ISSN
- 0953-4814 (ISSN-L)
- OpenAlex
- W2027501774
- Cited by
- 684
- References
- 19
- FWCI
- 9.47
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Crafting a change message to create transformational readiness. https://app.cochat.ai/papers/10.1108/09534810210423080
- The paper
- Armenakis, A. A., & Harris, S. G. (2002). Crafting a change message to create transformational readiness. Journal of Organizational Change Management. https://doi.org/10.1108/09534810210423080
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.