The DOI matches its Crossref record; 5 of the 5 references it cites were found in a registry or an index.
Developing a measure of knowledge management behaviors and practices
Abstract
Knowledge management has recently emerged as a new discipline and is generating considerable interest among academics and managers. Given its newness, there is still little guidance in the extant literature on how to measure knowledge management. This paper presents the first scale developed to measure knowledge management behaviors and practices and in so doing provides construct boundaries that should enable the development of a theory of knowledge management (Zaltman et al., 1973).
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
A Paradigm for Developing Better Measures of Marketing Constructs
Churchill, G. A. (1979) · Journal of Marketing Research · doi:10.1177/002224377901600110 · Cited by 16,549
An updated paradigm for scale development incorporating unidimensionality and its assessment
Gerbing, D. W., & Anderson, J. C. (1988) · Journal of Marketing Research · doi:10.1177/002224378802500207 · Cited by 6,293
ASSESSING THE WORK ENVIRONMENT FOR CREATIVITY.
AMABILE, T. M., CONTI, R., COON, H., LAZENBY, J., & HERRON, M. (1996) · Academy of Management Journal · doi:10.2307/256995 · Cited by 6,029
A Resource-Based Theory of the Firm: Knowledge Versus Opportunism
Conner, K. R., & Prahalad, C. K. (1996) · Organization Science · doi:10.1287/orsc.7.5.477 · Cited by 3,146
Structural equation modelling in perspective
Kelloway, E. K. (1995) · Journal of Organizational Behavior · doi:10.1002/job.4030160304 · Cited by 495
Cited by
Shahzad, M., Qu, Y., Zafar, A. U., Rehman, S. U., & Islam, T. (2020) · Journal of Knowledge Management · doi:10.1108/jkm-11-2019-0624 · Cited by 681
System perspective of knowledge management, organizational learning, and organizational innovation
Liao, S.-H., & Wu, C.-C. (2010) · Expert Systems with Applications · doi:10.1016/j.eswa.2009.06.109 · Cited by 375
How do collaboration and investments in knowledge management affect process innovation in services?
Ashok, M., Narula, R., & Martinez-Noya, A. (2016) · Journal of Knowledge Management · doi:10.1108/jkm-11-2015-0429 · Cited by 142
Salojärvi, H., Sainio, L.-M., & Tarkiainen, A. (2010) · Industrial Marketing Management · doi:10.1016/j.indmarman.2010.04.005 · Cited by 109
Organizational agility: The key to improve organizational performance
Nafei, W. A. (2016) · International Business Research · doi:10.5539/ibr.v9n3p97 · Cited by 56
Metadata
- Authors
- Darroch, J.
- Venue
- Journal of Knowledge Management
- Publisher
- Emerald
- Published
- 2003-12-01
- Volume
- 7
- Issue
- 5
- Pages
- 41-54
- ISSN
- 1367-3270 (ISSN-L)
- OpenAlex
- W1993899034
- Cited by
- 479
- References
- 5
- FWCI
- 19.11
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Developing a measure of knowledge management behaviors and practices. https://app.cochat.ai/papers/10.1108/13673270310505377
- The paper
- Darroch, J. (2003). Developing a measure of knowledge management behaviors and practices. Journal of Knowledge Management. https://doi.org/10.1108/13673270310505377
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
