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Narcissistic leadership and behavioral cynicism in the hotel industry: the role of employee silence and negative workplace gossiping
Open accessAbstract
Purpose: Building on leader-member exchange and social cognitive theories, this paper aims to propose a model of the influence of narcissistic leadership on hotel employees’ behavioral cynicism through the mediating roles of employee silence and negative work-related gossiping on this relationship. Design/methodology/approach: The model was examined using covariance-based structural equation modeling using data collected from 468 employees working in several different departments in Italian hotels. Findings: The findings illustrate that narcissistic leadership positively affects behavioral cynicism. Furthermore, employee silence and negative work-related gossiping are shown to have a significant mediating effect on this relationship. Practical implications: The study may be of use for hotel managers as it demonstrates how narcissism can be very damaging to their organizations and employees. Originality/value: To date, this study is the first to examine negative work-related gossiping and employee silence as mediator variables in the relationship between narcissistic leadership and behavioral cynicism in the hotel industry. Further, this research makes a significant contribution to the hospitality literature as the topic of narcissistic leadership has not, to date, been adequately investigated in the sector.
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“Third, the majority of empirical studies in the existing literature have predominantly concentrated on investigating narcissistic leadership in developed nations [7].”
From Narcissistic leadership, workplace bullying, turnover intention, and creative performance: a study of nurses (2025) · cites this paper as [7]
In the citing paper
“Initially, upon examining the literature on narcissistic leadership, we identified a paucity of studies clarifying the consequences of such leadership, exemplified by the research conducted by Erkutlu and Chafra [23] which investigated the correlation between narcissistic leaders and followers’ embeddedness in Turkish hotels.”
From Narcissistic leadership, workplace bullying, turnover intention, and creative performance: a study of nurses (2025) · cites this paper as [7]
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Metadata
- Authors
- Aboramadan, M., Turkmenoglu, M. A., Dahleez, K. A., & Cicek, B.
- Affiliations
- University of Milano-Bicocca (IT)
- A'Sharqiyah University (OM)
- Corresponding author
- Aboramadan, Mohammed
- Venue
- International Journal of Contemporary Hospitality Management
- Publisher
- Emerald
- Published
- 2020-12-28
- Volume
- 33
- Issue
- 2
- Pages
- 428-447
- ISSN
- 0959-6119 (ISSN-L)
- OpenAlex
- W3113456609
- Cited by
- 118
- References
- 85
- Citations by year
- 2026: 11 · 2025: 17 · 2024: 27 · 2023: 31 · 2022: 22 · 2021: 10
- FWCI
- 17.02
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- Locations
- International Journal of Contemporary Hospitality Management (publishedVersion, cc-by)
- DSpace@MŞU (submittedVersion, cc-by-nc-nd)
- INFM-OAR (INFN Catania) (submittedVersion, other-oa)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Workplace Violence and Bullying
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Cyberloafing and Workplace Behavior
- Keywords
- narcissistic leadership, behavioral cynicism, employee silence, hotel employees, leader-member exchange, social cognitive theory, mediation, hotel industry
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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