Cited by 119Job Satisfaction and Organizational BehaviorWorkplace Violence and BullyingCyberloafing and Workplace Behavior

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Narcissistic leadership and behavioral cynicism in the hotel industry: the role of employee silence and negative workplace gossiping

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Aboramadan, Mohammed, Turkmenoglu, Mehmet Ali, Dahleez, Khalid Abed, Cicek, Berat·2021·International Journal of Contemporary Hospitality Management

DOI 10.1108/ijchm-04-2020-0348

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Abstract

Purpose: Building on leader-member exchange and social cognitive theories, this paper aims to propose a model of the influence of narcissistic leadership on hotel employees’ behavioral cynicism through the mediating roles of employee silence and negative work-related gossiping on this relationship. Design/methodology/approach: The model was examined using covariance-based structural equation modeling using data collected from 468 employees working in several different departments in Italian hotels. Findings: The findings illustrate that narcissistic leadership positively affects behavioral cynicism. Furthermore, employee silence and negative work-related gossiping are shown to have a significant mediating effect on this relationship. Practical implications: The study may be of use for hotel managers as it demonstrates how narcissism can be very damaging to their organizations and employees. Originality/value: To date, this study is the first to examine negative work-related gossiping and employee silence as mediator variables in the relationship between narcissistic leadership and behavioral cynicism in the hotel industry. Further, this research makes a significant contribution to the hospitality literature as the topic of narcissistic leadership has not, to date, been adequately investigated in the sector.

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Authors: Aboramadan, M., Turkmenoglu, M. A., Dahleez, K. A., & Cicek, B.
Affiliations: University of Milano-Bicocca (IT)
A'Sharqiyah University (OM)
Corresponding author: Aboramadan, Mohammed
ORCID: Aboramadan, Mohammed
Dahleez, Khalid Abed
Venue: International Journal of Contemporary Hospitality Management
Publisher: Emerald
Published: 2020-12-28
Volume: 33
Issue: 2
Pages: 428-447
ISSN: 0959-6119 (ISSN-L)
DOI: 10.1108/ijchm-04-2020-0348
OpenAlex: W3113456609
Cited by: 118
References: 85
Citations by year: 2026: 11 · 2025: 17 · 2024: 27 · 2023: 31 · 2022: 22 · 2021: 10
FWCI: 17.02
Type: journal article
Language: en
Open access: hybrid
doi.org
Licence: cc-by
www.emerald.com/insight/site-policies (tdm)
Locations: International Journal of Contemporary Hospitality Management (publishedVersion, cc-by)
DSpace@MŞU (submittedVersion, cc-by-nc-nd)
INFM-OAR (INFN Catania) (submittedVersion, other-oa)
Topics: Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Workplace Violence and Bullying
Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Cyberloafing and Workplace Behavior
Keywords: narcissistic leadership, behavioral cynicism, employee silence, hotel employees, leader-member exchange, social cognitive theory, mediation, hotel industry

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Narcissistic leadership and behavioral cynicism in the hotel industry: the role of employee silence and negative workplace gossiping

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