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Maturing research data services and the transformation of academic libraries
Open accessAbstract
Purpose: A major development in academic libraries in the last decade has been recognition of the need to support research data management (RDM). The purpose of this paper is to capture how library research data services (RDS) have developed and to assess the impact of this on the nature of academic libraries. Design/methodology/approach: Questionnaire responses from libraries in Australia, Canada, Germany, Ireland, the Netherlands, New Zealand, the UK and USA from 2018 are compared to a previous data set from 2014. Findings: The evidence supports a picture of the spread of RDS, especially advisory ones. However, future ambitions do not seem to have seen much evolution. There is limited evidence of organisational change and skills shortages remain. Most service development can be explained as the extension of traditional library services to research data. Yet there remains the potential for transformational impacts, when combined with the demands implied by other new services such as around text and data mining, bibliometrics and artificial intelligence. A revised maturity model is presented that summarises typical stages of development of services, structures and skills. Research limitations/implications: The research models show how RDS are developing. It also reflects on the extent to which RDM represents a transformation of the role of academic libraries. Practical implications: Practitioners working in the RDM arena can benchmark their current practices and future plans against wider patterns. Originality/value: The study offers a clear picture of the evolution of research data services internationally and proposes a maturity model to capture typical stages of development. It contributes to the wider discussion of how the nature of academic libraries are changing.
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“Prior research outlines services, competencies and lifecycle functions but offers limited explanation of how responsibilities are structured into distinct yet interconnected roles.”
From Librarians’ roles and responsibilities in managing data within academic libraries: A role-based data governance model (2026) · cites this paper as Cox et al., 2019b
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“While IT units manage infrastructure, librarians coordinate service-level functions, acting as knowledge orchestrators who connect people, systems, and data (Cox et al., 2019a(Cox et al., , 2019b)).”
From Librarians’ roles and responsibilities in managing data within academic libraries: A role-based data governance model (2026) · cites this paper as Cox et al., 2019b
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“Laskowski (2021) and Cox et al. (2019b) highlight librarians' roles in risk management, policy development, and compliance frameworks.”
From Librarians’ roles and responsibilities in managing data within academic libraries: A role-based data governance model (2026) · cites this paper as Cox et al. (2019b)
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“This aligns with Cox et al. (2017Cox et al. ( , 2019b) ) and Tang & Hu (2019), who describe librarians as facilitators and brokers.”
From Librarians’ roles and responsibilities in managing data within academic libraries: A role-based data governance model (2026) · cites this paper as Cox et al., 2019b
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“These findings are consistent with previous studies that position libraries as key actors in data governance and sustainability.”
From Librarians’ roles and responsibilities in managing data within academic libraries: A role-based data governance model (2026) · cites this paper as Cox et al. (2019b)
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Metadata
- Authors
- Cox, A. M., Kennan, M. A., Lyon, L., Pinfield, S., & Sbaffi, L.
- Affiliations
- University of Sheffield (GB)
- Charles Sturt University (AU)
- University of Pittsburgh (US)
- Corresponding author
- Cox, Andrew M.
- Venue
- Journal of Documentation
- Publisher
- Emerald
- Published
- 2019-09-26
- Volume
- 75
- Issue
- 6
- Pages
- 1432-1462
- ISSN
- 0022-0418 (ISSN-L)
- OpenAlex
- W2963526428
- Cited by
- 139
- References
- 25
- Citations by year
- 2026: 13 · 2025: 24 · 2024: 18 · 2023: 18 · 2022: 31 · 2021: 19 · 2020: 15
- FWCI
- 20.24
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- Locations
- Journal of Documentation (publishedVersion, cc-by)
- White Rose Research Online (University of Leeds, The University of Sheffield, University of York) (acceptedVersion)
- Charles Sturt University Research Output (CRO) (submittedVersion, cc-by)
- Topics
- Physical Sciences › Computer Science › Information Systems › Research Data Management Practices
- Social Sciences › Library and Information Sciences › Library Science and Information
- Social Sciences › Library and Information Sciences › Optics and Image Analysis
- Keywords
- research data services, research data management, academic libraries, library service development, maturity model, organizational change, text and data mining, bibliometric analysis, artificial intelligence, international comparison of libraries
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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