Application of artificial intelligence in academic libraries: a bibliometric analysis and knowledge mapping
Open accessAbstract
This study investigates the application of Artificial Intelligence (AI) in academic libraries through a bibliometric analysis of 354 publications indexed in Scopus from 2010 to 2023. Using Bibliometrix, VOS Viewer, and MS Excel, it examines publication trends, influential authors, sources, geographical contributions, and thematic evolution. The findings reveal a surge in AI-related research in recent years, with significant contributions from scholars like Cox AM and Stock WG. Collaborative research accounts for 75% of publications, indicating its high impact. The Journal of Academic Librarianship emerges as the leading source, while China, the USA, and India lead in publication output. Key research themes include AI integration in library services, data mining, and user personalization, with notable collaborations between Indonesia-Malaysia and Nigeria-South Africa. A thematic analysis identifies artificial intelligence, machine learning, and chatbots as pivotal areas. The study underscores the interdisciplinary nature of AI research in academic libraries and its growing influence on enhancing library operations, resource discovery, and user experiences. By identifying research gaps and future directions, the findings provide valuable insights for library professionals and policymakers, enabling more strategic AI adoption to improve efficiency, automate routine tasks, and enhance decision-making in library management.
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
AI tools, particularly AI detection tools, generate false certainty, obscure human judgment, and normalize constant monitoring as the default mode of educational interaction.
“AI tools promise efficiency and security (Che et al., 2025; Islam et al., 2025), yet the reality is that they, particularly AI detection tools, generate false certainty, obscure human judgment, and normalize constant monitoring as the default mode of educational interaction.”
From Harms and Ethical Risks of AI Detection Tools in Education: False Positives, Bias, Surveillance, and Student Rights (2026) · cites this paper as Islam et al., 2025
Section 2.1 says AI-powered library tools improve service efficiency, supporting the efficiency part of the cited phrase. Section 5 discusses data security as a concern arising from AI-driven user analytics, not as a benefit AI tools promise. The claims after “yet” are the citing authors’ contrast, not a point this citation is offered to support. (LLM, conf=0.84)
Experimental — accuracy not yet measured
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Cites
Dwivedi, Y. K., Hughes, L., Baabdullah, A. M., Ribeiro-Navarrete, S., Giannakis, M., Al-Debei, M. M., Dennehy, D., Metri, B., Buhalis, D., Cheung, C. M. K., et al. (2022) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2022.102542 · Cited by 2,753 · see citing works
Chatbots in Education and Research: A Critical Examination of Ethical Implications and Solutions
Kooli, C. (2023) · Sustainability · doi:10.3390/su15075614 · Cited by 666 · cited 1× · see citing works
“However, challenges such as ethical concerns and biases in AI-driven recommendations remain areas of ongoing research [32].”
Artificial intelligence in academic libraries: An environmental scan
Wheatley, A., & Hervieux, S. (2019) · Information Services and Use · doi:10.3233/isu-190065 · Cited by 140 · see citing works
Maturing research data services and the transformation of academic libraries
Cox, A. M., Kennan, M. A., Lyon, L., Pinfield, S., & Sbaffi, L. (2019) · Journal of Documentation · doi:10.1108/jd-12-2018-0211 · Cited by 139 · see citing works
Learning Analytics and the Academic Library: Professional Ethics Commitments at a Crossroads
Jones, K., & Salo, D. (2018) · College & Research Libraries · doi:10.5860/crl.79.3.304 · Cited by 85 · see citing works
Artificial Intelligence in academic library strategy in the United Kingdom and the Mainland of China
Huang, Y., Cox, A. M., & Cox, J. (2023) · The Journal of Academic Librarianship · doi:10.1016/j.acalib.2023.102772 · Cited by 74 · see citing works
Bradley, F. (2022) · Journal of the Australian Library and Information Association · doi:10.1080/24750158.2022.2101911 · Cited by 47 · see citing works
Flagged first, then by citations
Research works printed but not linked: 56
- ODonnell P, Anderson L. The University Library: places for possibility. New Rev Acad Librariansh. 2022;28:232-55. https:// doi. org/ 10. 1080/ 13614 533. 2021. 19067 18. · DOI
- Adetayo AJ, Oyeniyi WO. Revitalizing reference services and fostering information literacy: Google Bard's dynamic role in contemporary libraries. Libr Hi Tech News. 2023. https:// doi. org/ 10. 1108/ LHTN-08-2023-0137. · DOI
- Islam MdN, Hu G, Ashiq M, Ahmad S. Exploring the landscape of big data applications in librarianship: a bibliometric analysis of research trends and patterns. Libr Hi Tech. 2024. https:// doi. org/ 10. 1108/ LHT-05-2023-0193. · DOI
- Cox AM, Kennan MA, Lyon L, Pinfield S. Developments in research data management in academic libraries: towards an understanding of research data service maturity. J Assoc Inf Sci Technol. 2017;68:2182-200. https:// doi. org/ 10. 1002/ asi. 23781. · DOI · Paper page
- Wentz B, Gorham U, Jaeger PT. Academic libraries and their legal obligation for content accessibility. First Monday. 2023. https:// doi. org/ 10. 5210/ fm. v28i1. 12892. · DOI · Paper page
- Rahman MdH, Islam MdN. The impact of ChatGPT for enhancing knowledge management in university libraries. J Web Librariansh. 2024. https:// doi. org/ 10. 1080/ 19322 909. 2024. 23919 07. · DOI
- Ashiq M, Jabeen F, Mahmood K. Transformation of libraries during Covid-19 pandemic: a systematic review. J Acad Librariansh. 2022;48:102534. https:// doi. org/ 10. 1016/j. acalib. 2022. 102534. · DOI
- Islam MdN, Aziz MdTB. Unveiling ChatGPT's Scholarly Journey: a Comprehensive Bibliometric Analysis of Research Impact and Collabora- tion Dynamics. In: Kumar A, Gunjan VK, Senatore S, Hu Y-C (eds) Proceedings of the 5th International Conference on Data Science, Machine Learning and Applications; Volume 1. Springer Nature, Singapore, 2024; pp 353-363
- Păvăloaia V-D, Necula S-C. Artificial intelligence as a disruptive technology-a systematic literature review. Electronics. 2023;12:1102. https:// doi. org/ 10. 3390/ elect ronic s1205 1102. · DOI · Paper page
- Tai M-T. The impact of artificial intelligence on human society and bioethics. Tzu Chi Med J. 2020;32:339. https:// doi. org/ 10. 4103/ tcmj. tcmj_ 71_ 20. · DOI
- Saky SATM, Azani MZ, Shohib MW, Islam MN. Mapping the research landscape: a bibliometric analysis of Islam's role in sustainable devel- opment. Prisma Sains J Pengkaj Ilmu Dan Pembelajaran Mat Dan IPA IKIP Mataram. 2024. https:// doi. org/ 10. 33394/j-ps. v12i2. 10942. · DOI
- Saky SATM, Isam MN. Exploring the scientific output and impact of Universitas Muhammadiyah Surakarta: a bibliometric analysis. Prisma Sains J Pengkaj Ilmu Dan Pembelajaran Mat Dan IPA IKIP Mataram. 2024;12:634-55. https:// doi. org/ 10. 33394/j-ps. v12i4. 12474. · DOI
- Saky SATM, Isam MN. Muhammadiyah University of Purwokerto's global research impact: a bibliometric analysis. Zawiyah J Pemikir Islam. 2024. https:// doi. org/ 10. 31332/ zjpi. v10i1. 8716. · DOI
- Hervieux S, Wheatley A. Perceptions of artificial intelligence: a survey of academic librarians in Canada and the United States. J Acad Librariansh. 2021;47:102270. https:// doi. org/ 10. 1016/j. acalib. 2020. 102270. Vol.:(0123456789) Discover Artificial Intelligence (2025) 5:59 | https://doi.org/10.1007/s44163-025-00295-9 Research · DOI · Paper page
- Cox A. How artificial intelligence might change academic library work: applying the competencies literature and the theory of the profes- sions. J Assoc Inf Sci Technol. 2023;74:367-80. https:// doi. org/ 10. 1002/ asi. 24635. · DOI · Paper page
- Weise F. Being there: the library as place. J Med Libr Assoc JMLA. 2004;92:6-13.
- Haleem A, Javaid M, Asim Qadri M, et al. Artificial intelligence (AI) applications for marketing: a literature-based study. Int J Intell Netw. 2022;3:119-32. https:// doi. org/ 10. 1016/j. ijin. 2022. 08. 005. · DOI
- Caldarini G, Jaf S, McGarry K. A literature survey of recent advances in chatbots. Information. 2022;13:41. https:// doi. org/ 10. 3390/ info1 30100 41. · DOI · Paper page
- Hussain A, Ahmad S. Mapping the literature on artificial intelligence in academic libraries: a bibliometrics approach. Sci Technol Libr. 2024;43:131-46. https:// doi. org/ 10. 1080/ 01942 62X. 2023. 22381 98. · DOI
- Borgohain DJ, Bhardwaj RK, Verma MK. Mapping the literature on the application of artificial intelligence in libraries (AAIL): a scientometric analysis. Libr Hi Tech. 2024;42:149-79. https:// doi. org/ 10. 1108/ LHT-07-2022-0331. · DOI
- Vasishta P, Dhingra N, Vasishta S. Application of artificial intelligence in libraries: a bibliometric analysis and visualisation of research activities. Libr Hi Tech. 2024. https:// doi. org/ 10. 1108/ LHT-12-2023-0589. · DOI
- Alam AF, Subaveerapandiyan A, Mvula D, Tiwary N. AI literacy and Zambian librarians: a study of perceptions and applications. Open Inf Sci. 2024;8:20220166. https:// doi. org/ 10. 1515/ opis-2022-0166. · DOI
- Okunlaya RO, Syed Abdullah N, Alias RA. Artificial intelligence (AI) library services innovative conceptual framework for the digital trans- formation of university education. Libr Hi Tech. 2022;40:1869-92.
- Zhang Q, Lu J, Jin Y. Artificial intelligence in recommender systems. Complex Intell Syst. 2021;7:439-57. https:// doi. org/ 10. 1007/ s40747-020-00212-w. · DOI
- Cox AM, Mazumdar S. Defining artificial intelligence for librarians. J Librariansh Inf Sci. 2022. https:// doi. org/ 10. 1177/ 09610 00622 11420 29. · DOI
- Dwivedi R, Nerur S, Balijepally V. Exploring artificial intelligence and big data scholarship in information systems: a citation, bibliographic coupling, and co-word analysis. Int J Inf Manag Data Insights. 2023;3:100185. https:// doi. org/ 10. 1016/j. jjimei. 2023. 100185. · DOI
- de Arantes RC, Pereira MMO, de Castro CC, et al. Digital transformation and organizational knowledge: a systematic literature review. Context Rev Contemp Econ E Gest. 2021;19:316-29.
- Shen Y. Create synergies and inspire collaborations around the development of intelligent infrastructure for human-centered communi- ties. J Assoc Inf Sci Technol. 2019;70:596-606. https:// doi. org/ 10. 1002/ asi. 24150. · DOI
- Shen Y. Emerging scenarios of data infrastructure and novel concepts of digital libraries in intelligent infrastructure for human-centred communities: a qualitative research. J Inf Sci. 2019;45:691-704. https:// doi. org/ 10. 1177/ 01655 51518 811459. · DOI
- Shen H, Xie J, Li J, Cheng Y. The correlation between scientific collaboration and citation count at the paper level: a meta-analysis. Scien- tometrics. 2021;126:3443-70. https:// doi. org/ 10. 1007/ s11192-021-03888-0. · DOI
- Hodonu-Wusu JO. The rise of artificial intelligence in libraries: the ethical and equitable methodologies, and prospects for empowering library users. AI Ethics. 2024. https:// doi. org/ 10. 1007/ s43681-024-00432-7. · DOI
- Subaveerapandiyan A, Gozali AA. AI in Indian libraries: prospects and perceptions from library professionals. Open Inf Sci. 2024;8:20220164. https:// doi. org/ 10. 1515/ opis-2022-0164. · DOI
- Schotten M, El Aisati M, Meester WJN, et al. A brief history of scopus: the world's largest abstract and citation database of scientific litera- ture. In: Cantú-Ortiz FJ, editor., et al., Research analytics. 1st ed. Boca Raton: Taylor & Francis Auerbach Publications; 2017. p. 31-58.
- Lo L. Evaluating AI literacy in academic libraries: a survey study with a focus on U.S. Employees. Coll Res Libr. 2024. https:// doi. org/ 10. 5860/ crl. 85.5. 635. · DOI
- Esh M, Ghosh S. AI in libraries: subject mapping and interpreting bibliometric laws with contemporary metrics. Ser Libr. 2024;85:99-116. https:// doi. org/ 10. 1080/ 03615 26X. 2024. 24442 88. · DOI
- Saeidnia HR, Hosseini E, Abdoli S, Ausloos M. Unleashing the power of AI: a systematic review of cutting-edge techniques in AI-enhanced scientometrics, webometrics and bibliometrics. Libr Hi Tech. 2024. https:// doi. org/ 10. 1108/ LHT-10-2023-0514. · DOI
- Ankamah S, Vidza PY, Addo BN. The role of artificial intelligence in enhancing library services in universities: a bibliometric analysis. Ghana Libr J. 2024;29:1-65.
- Cox AM, Pinfield S, Rutter S. The intelligent library: thought leaders' views on the likely impact of artificial intelligence on academic librar- ies. Libr Hi Tech. 2019;37:418-35. https:// doi. org/ 10. 1108/ LHT-08-2018-0105. · DOI · Paper page
- Khan AU, Ma Z, Li M, et al. From traditional to emerging technologies in supporting smart libraries. A bibliometric and thematic approach from 2013 to 2022. Libr Hi Tech. 2023. https:// doi. org/ 10. 1108/ LHT-07-2023-0280. · DOI
- Tyagi L, Kumar R, Singhal AB, Mishra A. Navigating the library of AI in education: a bibliometric insight. Libr Prog-Libr Sci Inf Technol Comput. 2024;44:1466.
- Nugroho PA, Anna NEV, Ismail N. The shift in research trends related to artificial intelligence in library repositories during the coronavirus pandemic. Libr Hi Tech. 2023. https:// doi. org/ 10. 1108/ LHT-07-2022-0326. · DOI
- Subaveerapandiyan A. Application of Artificial Intelligence (AI) In Libraries and Its Impact on Library Operations Review. Libr Philos Pract. 2023.
- Esh M. Predicting future citations from A.I. Publication trends: a comparative analysis of forecasting models. Ser Libr. 2024;85:155-68. https:// doi. org/ 10. 1080/ 03615 26X. 2024. 24332 58. · DOI
- Thayyib PV, Mamilla R, Khan M, et al. State-of-the-art of artificial intelligence and big data analytics reviews in five different domains: a bibliometric summary. Sustainability. 2023;15:4026. https:// doi. org/ 10. 3390/ su150 54026. · DOI
- Islam MN. Mapping the landscape of smart technology in learning: a bibliometric analysis of research trends and influential factors. Int J Smart Technol Learn. 2024. https:// doi. org/ 10. 1504/ IJSMA RTTL. 2024. 142177. · DOI
- Cao G, Liang M, Li X. How to make the library smart? The conceptualization of the smart library. Electron Libr. 2018;36:811-25. https:// doi. org/ 10. 1108/ EL-11-2017-0248. · DOI
- Jomsri P. Book recommendation system for digital library based on user profiles by using association rule. In: International conference on the innovative computing technology (INTECH 2014). 4th ed. Luton: IEEE; 2014. p. 130-4.
- Siguenza-Guzman L, Saquicela V, Avila-Ordóñez E, et al. Literature review of data mining applications in academic libraries. J Acad Librari- ansh. 2015;41:499-510. https:// doi. org/ 10. 1016/j. acalib. 2015. 06. 007. · DOI
- Al-Daihani SM, Abrahams A. A text mining analysis of academic libraries' tweets. J Acad Librariansh. 2016;42:135-43. https:// doi. org/ 10. 1016/j. acalib. 2015. 12. 014. · DOI
- Renaud J, Britton S, Wang D, Ogihara M. Mining library and university data to understand library use patterns. Electron Libr. 2015;33:355- 72. https:// doi. org/ 10. 1108/ EL-07-2013-0136. · DOI
- Iqbal N, Jamil F, Ahmad S, Kim D. Toward effective planning and management using predictive analytics based on rental book data of academic libraries. IEEE Access. 2020;8:81978-96. https:// doi. org/ 10. 1109/ ACCESS. 2020. 29907 65. · DOI
- Narendra AP, Dewi C, Gunawan LS, Ardi AS. Artificial intelligence implementation in library information systems: current trends and future studies. Vietnam J Comput Sci. 2025. https:// doi. org/ 10. 1142/ S2196 88882 43000 23. · DOI
- Uzun A. Library and information science research in developing countries and Eastern European Countries: a brief bibliometric perspec- tive. Int Inf Libr Rev. 2002;34:21-33. https:// doi. org/ 10. 1080/ 10572 317. 2002. 10762 561. · DOI
- Wu C, Zou J, Wang S, et al. Bibliometric study and visualization analysis of domestic and international information literacy research in the era of artificial intelligence. Int J Librariansh. 2024;9:3-23. https:// doi. org/ 10. 23974/ ijol. 2024. vol9.3. 408. · DOI
- Marx W, Bornmann L, Barth A, Leydesdorff L. Detecting the historical roots of research fields by reference publication year spectroscopy (RPYS). J Assoc Inf Sci Technol. 2014;65:751-64.
- Cox AM. Artificial Intelligence and the academic library. J Acad Librariansh. 2024;50:102965. https:// doi. org/ 10. 1016/j. acalib. 2024. 102965. · DOI
Cited by
Sorted by citations
Blázquez-Ochando, M., Prieto-Gutierrez, J.-J., & Ovalle-Perandones, M.-A. (2026) · Library Hi Tech · doi:10.1108/lht-08-2025-0196
GİRAY, L., CANER, H. N., & AMOOZEGAR, A. (2026) · Journal of Narrative and Language Studies · doi:10.59045/nalans.2026.109
- Authors
- Islam, M. N., Ahmad, S., Aqil, M., Hu, G., Ashiq, M., Abusharhah, M. M., & Saky, S. A. T. M.
- Affiliations
- Shinawatra University (TH)
- Imam Abdulrahman Bin Faisal University (SA)
- Nanjing University (CN)
- University of the Punjab (PK)
- Muhammadiyah University of Surakarta (ID)
- Corresponding author
- Islam, Md Nurul
- ORCID
- Venue
- Discover Artificial Intelligence
- Published
- 2025-05-16
- Volume
- 5
- Issue
- 1
- ISSN
- 2731-0809 (ISSN-L)
- OpenAlex
- W4410427265
- Cited by
- 36
- References
- 7
- Citations by year
- 2026: 30 · 2025: 6
- FWCI
- 37.43
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- Locations
- Discover Artificial Intelligence (publishedVersion, cc-by-nc-nd)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Topics
- Physical Sciences › Computer Science › Information Systems › Library Science and Information
- Social Sciences › Decision Sciences › Statistics, Probability and Uncertainty › scientometrics and bibliometrics research
- Physical Sciences › Computer Science › Information Systems › Web and Library Services
- Keywords
- artificial intelligence in libraries, academic libraries, library services, machine learning, chatbots, data mining, user personalization, research trends, research collaboration, knowledge mapping
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review