Cited by 149Collaboration in agile enterprisesQuality and Supply ManagementSupply Chain and Inventory Management

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A cloud-based supply chain management system: effects on supply chain responsiveness

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Giannakis, Mihalis, Spanaki, Konstantina, Dubey, Rameshwar·2019·Journal of Enterprise Information Management

DOI 10.1108/jeim-05-2018-0106

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Abstract

Purpose Despite the ongoing calls for the incorporation of the cloud utility model, the effect of the cloud on elements of supply chain performance is still an evolving area of research. The purpose of this paper is to develop the architecture of a cloud-based supply chain management (C-SCM) ecosystem and explore how it enhances supply chain responsiveness (SCR). Design/methodology/approach First, the authors discuss the potential benefits that cloud computing can yield, compared to existing mature SCM information systems and solutions through a comprehensive literature review. The authors conceptualise SCR in terms of the level of visibility in the supply chain, supply chain flexibility and rapid detection and reaction to changes, and then the authors build the detailed architecture of a C-SCM system. The proposed ecosystem introduces a view of SCM and the associated practices when transferred to cloud environments. The potential to enhance SCR through the cloud is explored with scenarios on a case of supply chain operations in fashion retail industry. Findings The findings show that the proposed system can enhance all three dimensions of SCR. Implications for supply chain practice and how companies can migrate to a cloud supply chain are drawn. Originality/value Given that the development, creation and delivery of goods and services are increasingly becoming a joint effort of several parties in a supply chain, the authors contribute to the existing literature by introducing a comprehensive C-SCM system and show how companies can enhance their SCR.

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Authors: Giannakis, M., Spanaki, K., & Dubey, R.
Affiliations: Audencia Business School (FR)
Loughborough University (GB)
MBS School of Business (FR)
ORCID: Giannakis, Mihalis
Spanaki, Konstantina
Dubey, Rameshwar
Venue: Journal of Enterprise Information Management
Publisher: Emerald
Published: 2019-07-03
Volume: 32
Issue: 4
Pages: 585-607
ISSN: 1741-0398 (ISSN-L)
DOI: 10.1108/jeim-05-2018-0106
OpenAlex: W2943850763
Cited by: 149
References: 82
Citations by year: 2026: 12 · 2025: 32 · 2024: 27 · 2023: 28 · 2022: 22 · 2021: 15 · 2020: 11 · 2019: 2
FWCI: 21.02
Type: journal article
Language: en
Open access: green
dspace.lboro.ac.uk
Licence: cc-by-nc-nd
www.emerald.com/insight/site-policies (tdm)
Locations: Journal of Enterprise Information Management (publishedVersion)
Loughborough University Institutional Repository (Loughborough University) (submittedVersion, cc-by-nc-nd)
Loughborough University Research Repository (Loughborough University) (submittedVersion, cc-by-nc-nd)
Topics: Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Collaboration in agile enterprises
Social Sciences › Business, Management and Accounting › Management Information Systems › Quality and Supply Management
Social Sciences › Decision Sciences › Management Science and Operations Research › Supply Chain and Inventory Management
Keywords: supply chain responsiveness, cloud computing, supply chain visibility, supply chain flexibility, cloud migration, supply chain information systems

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A cloud-based supply chain management system: effects on supply chain responsiveness

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