The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.
Critical decision method for eliciting knowledge
Abstract
A critical decision method is described for modeling tasks in naturalistic environments characterized by high time pressure, high information content, and changing conditions. The method is a variant of a J.C. Flanagan's (1954) critical incident technique extended to include probes that elicit aspects of expertise such as the basis for making perceptual discriminations, conceptual discriminations, typicality judgments, and critical cues. The method has been used to elicit domain knowledge from experienced personnel such as urban and wildland fireground commanders, tank platoon leaders, structural engineers, design engineers, paramedics, and computer programmers. A model of decision-making derived from these investigations is presented as the theoretical background to the methodology. Instruments and procedures for implementing the approach are described. Applications of the method include developing expert systems, evaluating expert systems' performance, identifying training requirements, and investigating basic decision research issues.>
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Citations
Cites
The critical incident technique.
Flanagan, J. C. (1954) · Psychological Bulletin · doi:10.1037/h0061470 · Cited by 8,191
Nonanalytic Cognition: Memory, Perception, and Concept Learning
Jacoby, L. L., & Brooks, L. R. (1984) · Psychology of Learning and Motivation · doi:10.1016/s0079-7421(08)60358-8 · Cited by 441
Cited by
Analysis of errors reported by surgeons at three teaching hospitals
Gawande, A. A., Zinner, M. J., Studdert, D. M., & Brennan, T. A. (2003) · Surgery · doi:10.1067/msy.2003.169 · Cited by 1,082
Fletcher, G., Flin, R., McGeorge, P., Glavin, R., Maran, N., & Patey, R. (2003) · British Journal of Anaesthesia · doi:10.1093/bja/aeg112 · Cited by 958
Stimulated recall: a report on its use in naturalistic research
Lyle, J. (2003) · British Educational Research Journal · doi:10.1080/0141192032000137349 · Cited by 774
Varieties of knowledge elicitation techniques
Cooke, N. J. (1994) · International Journal of Human-Computer Studies · doi:10.1006/ijhc.1994.1083 · Cited by 579
Patterson, E. S., Cook, R. I., & Render, M. L. (2002) · Journal of the American Medical Informatics Association · doi:10.1197/jamia.m1061 · Cited by 370
Metadata
- Authors
- Klein, G. A., Calderwood, R., & MacGregor, D.
- Venue
- IEEE Transactions on Systems, Man, and Cybernetics
- Published
- 1989
- Volume
- 19
- Issue
- 3
- Pages
- 462-472
- ISSN
- 0018-9472 (ISSN-L)
- OpenAlex
- W2080862045
- Cited by
- 1,029
- References
- 2
- FWCI
- 8.60
- Type
- journal article
- Language
- en
- Open access
- closed
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- Klein, G. A., Calderwood, R., & MacGregor, D. (1989). Critical decision method for eliciting knowledge. IEEE Transactions on Systems, Man, and Cybernetics. https://doi.org/10.1109/21.31053
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
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