Cited by 401Software Engineering Techniques and PracticesSoftware Engineering ResearchUsability and User Interface Design

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People, organizations, and process improvement

Perry, D.E., Staudenmayer, N.A., Votta, L.G.·1994·IEEE Software

DOI 10.1109/52.300082

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Abstract

In their efforts to determine how technology affects the software development process, researchers often overlook organizational and social issues. The authors report on two experiments to discover how developers spend their time. They describe how noncoding activities can use up development time and how even a reluctance to use e-mail can influence the development process. The first experiment was to see how programmers thought they spent their time by having them fill out a modified time card reporting their activities, which we called a time diary. In the second experiment, we used direct observation to calibrate and validate the use of time diaries, which helped us evaluate how time was actually being used.>

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Authors: Perry, D. E., Staudenmayer, N. A., & Votta, L. G.
Affiliations: AT&T (United States) (US)
Massachusetts Institute of Technology (US)
ORCID: Votta, L.G.
Venue: IEEE Software
Publisher: Institute of Electrical and Electronics Engineers (IEEE)
Published: 1994-07
Volume: 11
Issue: 4
Pages: 36-45
ISSN: 0740-7459 (ISSN-L)
DOI: 10.1109/52.300082
OpenAlex: W1979465005
Cited by: 401
References: 13
Citations by year: 2026: 2 · 2025: 5 · 2024: 3 · 2023: 5 · 2022: 10 · 2021: 8 · 2020: 8 · 2019: 11 · 2018: 6 · 2017: 14 · 2016: 11 · 2015: 13 · 2014: 14 · 2013: 12 · 2012: 25
FWCI: 31.51
Type: journal article
Language: en
Open access: closed
Licence: ieeexplore.ieee.org/Xplorehelp/downloads/license-information/IEEE.html (vor)
Locations: IEEE Software (publishedVersion)
Topics: Physical Sciences › Computer Science › Information Systems › Software Engineering Techniques and Practices
Physical Sciences › Computer Science › Information Systems › Software Engineering Research
Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
Keywords: software development process, time diaries, email use, organizational factors, process improvement

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

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People, organizations, and process improvement

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Integrity signals

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