The DOI matches its Crossref record; 36 of the 36 references it cites were found in a registry or an index.
Exploring Students’ Perceptions of ChatGPT: Thematic Analysis and Follow-Up Survey
Open accessAbstract
ChatGPT has sparked both excitement and skepticism in education. To analyze its impact on teaching and learning it is crucial to understand how students perceive ChatGPT and assess its potential and challenges. Toward this, we conducted a two-stage study with senior students in a computer engineering program ( $n=56$ ). In the first stage, we asked the students to evaluate ChatGPT using their own words after they used it to complete one learning activity. The returned responses (3136 words) were analyzed by coding and theme building (36 codes and 15 themes). In the second stage, we used the derived codes and themes to create a 27-item questionnaire. The students responded to this questionnaire three weeks later after completing other activities with the help of ChatGPT. The results show that the students admire the capabilities of ChatGPT and find it interesting, motivating, and helpful for study and work. They find it easy to use and appreciate its human-like interface that provides well-structured responses and good explanations. However, many students feel that ChatGPT’s answers are not always accurate and most of them believe that it requires good background knowledge to work with since it does not replace human intelligence. So, most students think that ChatGPT needs to be improved but are optimistic that this will happen soon. When it comes to the negative impact of ChatGPT on learning, academic integrity, jobs, and life, the students are divided. We conclude that ChatGPT can and should be used for learning. However, students should be aware of its limitations. Educators should try using ChatGPT and guide students on effective prompting techniques and how to assess generated responses. The developers should improve their models to enhance the accuracy of given answers. The study provides insights into the capabilities and limitations of ChatGPT in education and informs future research and development.
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“Similarly, Shoufan [27,28] underscores both the benefits and risks of using ChatGPT in educational contexts, particularly its ability to provide accurate answers that could be exploited in exams.”
From Generative AI and Academic Integrity in Higher Education: A Systematic Review and Research Agenda (2025) · cites this paper as [28]
In the citing paper
“While Shoufan (2023) found that only 6% of their participants viewed AI systems as a major threat to learning or academic integrity, our findings differed significantly.”
From A Survey on Student Use of Generative AI Chatbots for Academic Research (2024) · cites this paper as Shoufan (2023)
In the citing paper
“This supports Shoufan's (2023) finding that students recognize the possibility of inaccuracies in generative AI outputs and believe a review of the output is needed.”
From A Survey on Student Use of Generative AI Chatbots for Academic Research (2024) · cites this paper as Shoufan (2023)
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“Prompt engineering is an emerging topic in large language models that provides an understanding of how prompting affects the performance of these models [32], [33].”
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“Prompt engineering is an emerging topic in large language models that provides an understanding of how prompting affects the performance of these models [32], [33].”
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InfluentialIntegration of AI GPTs in music education and their impact on students’ perception and creativity
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“…Cambra-Fierro et al., 2025; Tiwari et al., 2024), the limited research skews toward examining student perspectives to understand adoption patterns and is largely situated outside U.S contexts (see, e.g., Firat, 2023; Maheshwari et al., 2023; Shahzad et al., 2024; Shoufan, 2023; Strzelecki, 2023).”
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Exploring the use of ChatGPT among media students in Egypt: Opportunities and challenges
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“[23, 46, 47].”
BackgroundResultExploring Multimodal Generative AI for Education through Co-design Workshops with Students
Prasad, P., Balse, R., & Balchandani, D. (2025) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3706598.3714146 · Cited by 20
Aruleba, K., Sanusi, I. T., Obaido, G., Ogbuokiri, B., & Mienye, I. D. (2025) · Technology Knowledge and Learning · doi:10.1007/s10758-025-09899-7 · Cited by 13
Current and Future Use of Large Language Models for Knowledge Work
Brachman, M., El-Ashry, A., Dugan, C., & Geyer, W. (2025) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3757403 · Cited by 39
“Researchers have rapidly begun to explore early perceptions of LLMs, primarily on the usage of LLMs in domains like education [12, 17, 21, 53, 74], healthcare [67, 88], and tourism [16, 24].”
Information Seeking Behavior in ChatGPT: The Case of Programming Students from a Developing Economy
Hernandez, A. A., Padilla, J. R., & Montefalcon, M. D. (2023) · IEEE International Conference on System Engineering and Technology (ICSET) · doi:10.1109/icset59111.2023.10295122 · Cited by 15
“Despite potential challenges and concerns, students increasingly rely on ChatGPT as a supplemental resource to enhance their understanding and problem-solving capabilities in programming courses [7].”
BackgroundAssessing law students in a GenAI world to create knowledgeable future lawyers
Head, A., & Willis, S. (2024) · International Journal of the Legal Profession · doi:10.1080/09695958.2024.2379785 · Cited by 24
“Although studies have found that engagement with GenAI has the potential to improve student motivation and engagement (Muñoz et al. 2023; Shoufan 2023), there is a risk students may become dependent on these tools (Huallpa et al. 2023 p. 111) which may erode their autonomy, proactiveness,…”
GPT vs. Google: A comparative study of self-code learning in ODL students
Fırat, M., & Kuleli, S. (2024) · Journal of Educational Technology and Online Learning · doi:10.31681/jetol.1508675 · Cited by 13
“Although Generative Artificial Intelligence (GAI) is still developing, it can already compete with traditional methods in specific areas, such as code interpretation (Popovici, 2023; Yilmaz & Yilmaz, 2023; Rahman & Watanobe, 2023; Shoufan, 2023).”
Biyiri, E. W., Dahanayake, S., Dassanayake, D. M. C., Nayyar, A., Dayangana, K. T. L. U. S., & Jayasinghe, J. (2024) · Education and Information Technologies · doi:10.1007/s10639-024-13269-8 · Cited by 17
“Shoufan (2023) and Strzelecki (2023) examined students’ views, while Hays et al. (2023) and Strzelecki et al. (2024) focused on educa-tors’ perspectives.”
Wu, Q., Chen, L., Chen, M., & Huang, Y. (2025) · The International Journal of Management Education · doi:10.1016/j.ijme.2025.101287 · Cited by 24
Exploring Academic Intentions for ChatGPT: A Perspective from the Theory of Planned Behavior
Ahadzadeh, A. S., Wu, S. L., & Xu, S. (2024) · ASR Chiang Mai University Journal of Social Sciences and Humanities · doi:10.12982/cmujasr.2024.016 · Cited by 19
Greer, K. M., Khan, S., Sangmo, D., Greene, A. R., & Rutkowski, D. (2024) · Sex Education · doi:10.1080/14681811.2024.2401802 · Cited by 12
“Research has found that US college students perceive ChatGPT to provide accurate explanations to questions (Shoufan 2023), indicating trust in responses from ChatGPT.”
The gig economy's secret weapon: ChatGPT
Khan, A. N., & Khan, N. A. (2024) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2024.123808 · Cited by 12
Aksakallı, C., & Daşer, Z. (2025) · Current Psychology · doi:10.1007/s12144-025-07437-3 · Cited by 22
“Additionally, employing an MM design, Shoufan ( 2023) reported that students perceived ChatGPT to be supportive, facilitating, interesting, and easy to use.”
Quantum leap in medical mentorship: exploring ChatGPT’s transition from textbooks to terabytes
Chokkakula, S., Chong, S., Yang, B., Jiang, H., Yu, J., Han, R., Attitalla, I. H., Yin, C., & Zhang, S. (2025) · Frontiers in Medicine · doi:10.3389/fmed.2025.1517981 · Cited by 12
Shishakly, R. (2025) · European Journal of STEM Education · doi:10.20897/ejsteme/17646 · Cited by 14
Students’ perception about ChatGPT’s impact on their Academic Education
Silvestre, A. S. S., Amaral, E. L. D. M., Holanda, M. E., & Canedo, E. D. (2023) · Anais do ... Simpósio Brasileiro de Informática na Educação/Anais do Simpósio Brasileiro de Informática na Educação · doi:10.5753/sbie.2023.234602 · Cited by 13
“Before the success of ChatGPT, the topic of chatbots and their impact on education was already being explored [Shoufan 2023], [Rueda et al. 2023],[Joyner 2023], [Rospigliosi 2023],[Kim et al. 2023],[Tlili et al. 2023b].”
BackgroundChatGPT in Higher Education: Perceptions of Computer Science-Related Students
Hammer, S., Ottinger, S., Zönnchen, B., Hohendanner, M., Hobelsberger, M., & Thurner, V. (2024) · IEEE Global Engineering Education Conference (EDUCON) · doi:10.1109/educon60312.2024.10578742 · Cited by 13
“Mirroring the objectives of our research, Shoufan [28] explored students’ experience with ChatGPT and their overarching perception.”
BackgroundHussain, F., & Anwar, M. A. (2024) · Journal of Asian Public Policy · doi:10.1080/17516234.2024.2422917 · Cited by 12
“In addition, Shoufan (2023) investigated student experience and perceptions of ChatGPT to comprehend its impact on education.”
Unraveling the influential factors driving persistent adoption of ChatGPT in learning environments
Moghavvemi, S., & Jam, F. A. (2025) · Education and Information Technologies · doi:10.1007/s10639-025-13662-x · Cited by 16
“Shoufan (2023) noted that while students recognized ChatGPT’s capabili - ties, they also highlighted concerns regarding its accuracy and the need for founda - tional knowledge.”
Jazim, F., Al‐Mamary, Y. H., & Abubakar, A. A. (2025) · Acta Psychologica · doi:10.1016/j.actpsy.2025.105445 · Cited by 16
Eddine, R. J., Gide, E., & Sabbagh, A. A. (2026) · Discover Computing · doi:10.1007/s10791-026-10044-w · Cited by 16
Using ChatGPT-4 to Grade Open Question Exams
Alers, H., Malinowska, A., Meghoe, G., & Apfel, E. (2024) · Lecture notes in networks and systems · doi:10.1007/978-3-031-53960-2_1 · Cited by 10
The Use of Chatbot and its Impact on Academic Achievement
Gabriella, A., Gui, A., & Chanda, R. C. (2024) · IEEE Symposium on Industrial Electronics & Applications (ISIEA) · doi:10.1109/isiea61920.2024.10607367 · Cited by 10
“The independent variable instruments consist of 10 items adopted from Shoufan (2023) [18].”
BackgroundYiğit, S., Berşe, S., Dіrgar, E., & Güner, S. G. (2024) · Innovations in Education and Teaching International · doi:10.1080/14703297.2024.2391044 · Cited by 10
“Some authors believe that, similar to the widespread use of calculators and computers in mathematics and life sciences, AI-based applications like ChatGPT will inevitably become a part of the educational process (Shoufan, 2023).”
Lee, Y.-F., Hwang, G., & Cheng, L. (2025) · Interactive Learning Environments · doi:10.1080/10494820.2025.2523395 · Cited by 12
“The integration of AI has brought tremendous potential to the education sector (Deng & Lin, 2022), promising to provide students and educators with more tools and resources to achieve better educational quality and learning experiences (Shoufan, 2023; Sok & Heng, 2023).”
Petrič, G. (2024) · International Journal of Technology and Human Interaction · doi:10.4018/ijthi.349225 · Cited by 10
Students’ Perceptions of ChatGPT in Education: A Rapid Systematic Literature Review
Dube, S., Dube, S., Ndlovu, B. M., Maguraushe, K., Malungana, L., Kiwa, F. J., & Muduva, M. (2024) · Lecture notes in networks and systems · doi:10.1007/978-3-031-62273-1_18 · Cited by 21
Metadata
- Authors
- Shoufan, A.
- Affiliations
- Khalifa University of Science and Technology (AE)
- Corresponding author
- Shoufan, Abdulhadi
- ORCID
- Shoufan, Abdulhadi
- Venue
- IEEE Access
- Published
- 2023
- Volume
- 11
- Pages
- 38805-38818
- ISSN
- 2169-3536 (ISSN-L)
- OpenAlex
- W4366377796
- Semantic Scholar
- 587b50d31e99f37489e1a2b338d8ddb07026da0b
- Cited by
- 499
- References
- 34
- Citations by year
- 2026: 91 · 2025: 138 · 2024: 211 · 2023: 59
- FWCI
- 117.58
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- Locations
- IEEE Access (publishedVersion, cc-by-nc-nd)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Funders
- Mohammed Bin Rashid Smart Learning Program, Ministry of Education, United Arab Emirates
- Topics
- Social Sciences › Education › Artificial Intelligence in Education
- Health Sciences › Medicine › Health Informatics › Artificial Intelligence in Healthcare and Education
- Physical Sciences › Computer Science › Artificial Intelligence › Intelligent Tutoring Systems and Adaptive Learning
- Keywords
- ChatGPT, student perceptions, large language models in education, computer engineering students, academic integrity, prompting techniques, response accuracy
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