The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.
Interaction between States and Citizens in the Age of the Internet: “e‐Government” in the United States, Britain, and the European Union
Abstract
We examine the origins of the recent shift towards “e‐government” in three cases: the United States, Britain, and the European Union. We set out three heuristic models of interaction between states and citizens that might underpin the practice of “e‐government.” Focusing on U.S., British, and European Union initiatives, we undertake a comparative analysis of the evolution of key policy statements on e‐government reform in national (and supranational) government. We conclude that the democratic potential of the Internet has been marginalized as a result of the ways in which government use of such technology has been framed since the early 1990s. An executive‐driven, “managerial” model of interaction has assumed dominance at the expense of “consultative” and “participatory” possibilities.
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Cites
Putnam, R. (2000) · doi:10.1145/358916.361990 · Cited by 17,114
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Internet, trust in government, and citizen compliance
Im, T., Cho, W., Porumbescu, G., & Park, J. (2014) · Journal of Public Administration Research and Theory · doi:10.1093/jopart/mus037 · Cited by 245
Digital citizen empowerment: a systematic literature review of theories and development models
Sharma, S., Kar, A. K., Gupta, M. P., Dwivedi, Y. K., & Janssen, M. (2022) · Information Technology for Development · doi:10.1080/02681102.2022.2046533 · Cited by 90
Reddick, C., & Anthopoulos, L. (2014) · Transforming Government: People, Process and Policy · doi:10.1108/tg-01-2014-0001 · Cited by 87
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Implementing e-government in Sri Lanka: Lessons from the UK
Weerakkody, V., Dwivedi, Y. K., & Kurunananda, A. (2009) · Information Technology for Development · doi:10.1002/itdj.20122 · Cited by 68
Citizens as consumers: Profiling e-government services’ users in Egypt via data mining techniques
Mostafa, M. M., & El-Masry, A. A. (2013) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2013.03.007 · Cited by 60
Can E-Government Serve as a Tool for Public Authorities to Manage Public Resources More Efficiently?
Moreno-Enguix, M. D. R., Lorente-Bayona, L. V., & Gras-Gil, E. (2019) · Journal of Global Information Management · doi:10.4018/jgim.2019040107 · Cited by 26
Helping or intervening? Modes of ordering in public sector digitalization
Jørgensen, B., & Schou, J. (2020) · Journal of Organizational Ethnography · doi:10.1108/joe-02-2019-0015 · Cited by 18
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Metadata
- Authors
- Chadwick, A., & May, C.
- Venue
- Governance
- Publisher
- Wiley
- Published
- 2003-03-21
- Volume
- 16
- Issue
- 2
- Pages
- 271-300
- ISSN
- 0952-1895 (ISSN-L)
- 1468-0491
- OpenAlex
- W2119299160
- Cited by
- 732
- References
- 1
- FWCI
- 128.27
- Type
- journal article
- Language
- en
- Open access
- closed
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